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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to Save Label in app

Hi, when I click 'save label' the menu disappears and the screen freezes. This means I'm unable to print to my thermal label printer which takes up a lot more time and doesn't make the parcels look very nice when you have lots of sellotape all over t...

Changing language??

Hello! I live in Switzerland and we have 4 official languages! I cannot find how to change the language? My ebay is in German and I can't really understand it as almost 40% of people here. I never saw a website (particularly that big) who cannot hand...

Refund my money from the site ebay

I want to get my money back from the site and they said it is not possible

FEDEX overcharge AGAIN!

As was the case for a two week period back in April sellers were getting overcharge adjustments for shipments using Fedex. Ebay eventually posted message in the Seller Hub and adjustments were corrected. TODAY, two months in arrears I get another of ...

Is eBay consistently down for anyone else?

For the past few months as I am listing- eBay just shuts down. I get the "We Looked Everywhere" page and the "Where's all the stuff" page almost every time I am trying to upload a bunch of stuff. I then have to wait 10-20 min for it to come back, ver...

I can't change the country.

So far, there has been no problem changing the country, but after changing the country to Malaysia, I can no longer change the country. Is there anyone who solved this problem? Please don't answer me to open a new account.

Where is all the stuff problem

I logged out, cleared history, restarted computer, clear history again, and returned as a browsing customer to find this...

Manage active listings Search by Item Description giving incomplete results

I use an internal code in my listing descriptions to help me locate where an item is shelved and am trying to Search by Item Description so I can find all the low value items in a particular location and decide if they are still worth selling after p...

page will not refreach

The seller hub page will not load.

Resolved! Account country set to China. Can't change back to US

Hello. My country is set to China for some reason and when I try to change it back to the US, I get the following error: This change is not permitted at this time. {e108364-1183635x) This is preventing me from selling items. I see that others have ha...

Offsite ads

I am new to offsite ads. II started a campaign on 5/11 today is 5/16.on 5/15 the click seemed to reset (they were at 5) and the cost reset back to .20 from about 1.00This seems strange, does any one have any insight? TIADan

need make an appeal as a seller

i sold a piece but buyer make a dispute as he did not recognize the transiction as the piece did not arrive to him i make a response for that and provide a shipping track and bill but ebay take in the buyer side and refund him the issue that the piec...

Discount percentage update

During discount percentage update, the system will always return wrong message. The second and third discount never really worked properly. The add volume pricing error message was captured from Firefox. the situation the same in Google.

Bugs with the Feed API LMS_REVISE_FIXED_PRICE_ITEM feed

I'm running bulk quantity updates using the Feed API LMS_REVISE_FIXED_PRICE_ITEM feed type.I'm getting a small amount of failures for these records and the error messages that come back are very strange, for example:Developer name invalid.We're havin...

Cannot Make Appeal, Keep Getting Signed Out And Redirected To Error Page

I am trying to appeal a case and like the title says, I'm having issues:First, I click the link to appeal:I am then met with the dropdown option list for the appeal:I then enter my reasoning, and when I try to upload an image, it fails every time:I t...