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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay listing tool not working - anyone else?

Trying to list items, but I get the "this is embarrassing" message and then no help and no updates that I can see. Anyone else?

Global Error - Well this is embarrassing error

Need help please, keep getting this error. Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.I have logged out and back in, cleared my cache, tried different browsers as well as incogn...

no option to choose "used" when listing an item for sale. only option is "new".

i listed a used makeup mirror, but "condition" option only is "new".

Loading pictures

I am unable to load pictures, even though they are in the correct format.

Has eBay Changed Colors from Blue to Green on some sceens?

Is anyone else experiencing color differences in the "Check Mark" Success Your Listing is Updated? OR The Promoted Listing Column showing Green Color of Promoted Listings instead of blue? Different than yesterday and previously for me?

Zoom feature has vanished. Can eBay please sort this out, it will throttle sales

The fabulous Zoom feature has vanished, absolutely vital to sellers & buyers of niche, collectables & jewelery, leaving us with nothing other than the as good as useless Click to Enlarge . This has been gradually removed over a period of a few months...

Can’t use any of my controls. Can’t use buy it now, add to cart, add to watch list.

Can’t use any of my controls. can’t use buy it now, can’t add to cart, can’t add to any watch list. This is very frustrating. A seller made me an offer and I couldn’t even accept it. I can buy anything. This is awful. I have always used my I pad and ...

Search tool doesn't work consistently like it used to

I'm seeing that the eBay search is acting weird- search and get 1000 items listed, click sort high to low and it shows 500 items...put in a minus (-) word and get items that don't even have the original search words in the full title....anybody else ...

This not really a technical issue but we need these features in new messaging system

There are a few very key components of the new messaging system that we need added back in as sellers without these it really is not a good system at all.. 2 basic functions that are not availabe. 1.) Ability to search messages ( not sure how this co...

Has anyone come across the Publish on ebay error - "Cannot read properties of undefined "

I am trying to list item for sale using Ludex app but I continue to get "Publish on ebay error" 'Cannot read properties of undefined' How does this issue get corrected? Thanks,

Cannot purchase on eBay. Anyone else having an issue?

Cannot purchase on eBay

USPS tracking link brings up Deceptive Website Warning on Safari?

Not sure the best place for this, but recently when I try to click on the tracking number of an item I've purchased so I can go to the USPS site it was bringing up a blank page. Today I got this... multiple attempts brought up the same page.

Screenshot 2024-04-22 at 10.55.36 AM.png

Several listings have wrong quantities

Several of my listings the quantities are changing on their own. I had 1 product that showed 17 and I only had 1 available and several pairs of glasses I have show 40-50-60 quantities on several of them when there are only 8 9 or 10. This is not an e...

Resolved! ebay app with chromebook

downloaded app onto new chromebook but wont open from app icon. only opens via browser???Any advice appreciated.

Terapeak research not working

Anyone else getting "Our server failed to respond to your query. Please try again later" Was getting this on and off yesterday, but todays seems to happen more often than not every time I try and search for something.