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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sale notifications

I no longer get the cha Ching notification sound when I make a sale on any of my apple devices. eBay help center couldn’t help me. Can anyone out there help? Thanks

I want to view prices in gbp

I am in UK and search responses for items comes back as priced in US$ and seems to prioritize items available in the USA

Store Directory

I have a store yet am not in the Store Directory I questioned this by phone to a CS Rep who said they would check into it but we are still not on there as of today that was last year I made the inquiry.I thought it was only for Top Rated Sellers whic...

Trying to register for over a month. Ebay has one letter in my name wrong and can't or won't fix it!

Trying to register for over a month. Ebay has one letter in my name wrong and can't or won't fix it! They have shut down my store and have not responded to multiple attempts to contact them. I have to admit that I did put some antique Christian postc...

Watch List photos disappeared.

The photo’s on my Watch List have all disappeared recently. How do I get them back.

Starting another day with an EBAY looked everywhere orange coat kid.

Every single day I get the ever popular orange coat kid stating eBay looked everywhere for my pages. This is 2/ 3 times a day. Raising fees for what? To pay Devin's law suit off? Tired of trying to list and getting this page day after day multiple ti...

EBay Technical issues on Payout

I have a daily payout preference, but haven’t been paid today, so I contacted EBay and they tell me I will get my money tomorrow. I was also told my account would show Processing payment, and then tomorrow “Sent Payout” but no “Processing Payment” is...

Resolved! I sold an item that somebody then purchased on eBay...how do I cancel this?

Already sold item

listing tool

Listing tool not working for three days now? I have never received an answer from Ebay about this problem and it is a BIG problem??????

Unable to pay for and print eBay Standard Envelope shipping labels anymore

Anyone else suddenly having this issue? I printed out labels yesterday with no issue. Now I'm suddenly unable to pay for and print these labels... I use a template to list my individual cards. Categories are correct. All below $20. All addresses are ...

Returns that take too long start assuming the return is delivered, when tracking shows otherwise

I had a buyer return an item with an eBay-provided label on 3/18. For some reason, USPS has made a mistake and the package has been ping-ponging around different distribution centers around the country, but that's a separate issue. However, because o...

Issue with Seller Level

Anyone else seeing anything weird under their seller level on the seller Dashboard? Mine is saying current month 1 defect transaction rate of .20% but the one that is saying for next evaluation if we evaluated you today it would be .44 and saying I m...

Ebay listing tool still isn't working. 3 days now. Are we going back to the dark ages.

Ebay listing tool still isn't working. 3 days now. Are we going back to the dark ages. Where's an update

Bulk Edit Not Working " ...listing was not processed because of server failure."

I've attempted to select several of my variant listing to edit in bulk to lower prices, etc., however, only 25% of them are uploaded and the rest provide the following error : " 1 listing was not processed because of server failure." I have attempted...

Verification codes I solved my problem

I had a problem no verification code coming through to my phone, this is the first time its happened. I reported the problem, TWICE. This is what I did, I went on ebay.com not ebay uk which is my site. Logged in verification code arrived on my phone....