More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 7/19/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
I over scratched my eBay card and the store refused to take it
I need help to retrieve my card pin
error pages
What's up with the constant "Page not found" "this page is missing" error pages on ebay? A company this large can't do a better job with their server? I'll be in the middle of listing an item and can't continue or end up losing all the work I've done...
Third Day in a Row the site is having listing issues.
Trying to post and after doing the work, hit post and all I get is ghosting. and a message stating "Ooops, sorry, this page is missing." Come on please do better..
Tracking numbers are disappearing after being shippped and titles / info disappearing during listing
I have called multiple times over the last few weeks, at random tracking numbers that I have inputted have been deleted. When I go to readd them, it says "tracking number in use by another seller". Similar issues happen when I type titles in my listi...
Sold listings not showing on seller hub
In the app it will show my number of sold listings but when I try to go to the page it says I have no sold items. I have tried on the website on multiple devices/computers and it will not load my sold items and it says I have none.
Advanced search option has disappeared
As of this morning, I don't have the Advanced search option in the upper right corner of my page. I haven't changed any settings, but the search box and blue button are both oval shapes now instead of boxes, and the underlined "Advanced" option is go...
Resolved! NEW BIDDING GLITCH FROM WATCH LIST~SAYS IN RED TRANSACTION BLOCKED & NO BUY IT NOW PRICE
I have encountered a new bidding glitch that I noticed yesterday and it continues today. When I have gone to the "place bid" next to an item in my watch list. I get a red banner saying TRANSACTION BLOCKED NO BUY IT NOW PRICE. I know there is no buy i...
Resolved! Sell item - photos will not upload
Attempting to upload jpg images for a new listing (sell similar) and it will not accept the image giving me the message "1 photo failed to upload. ..." Whats up with this???
Missing information in Preview of listing drafts
Is anyone else having trouble viewing their listing drafts in the “preview”? The preview is not showing all the listing information. Mainly the description is not appearing. Just wondering if anyone is having this problem or is it just me. I spoke wi...
Resolved! listing problems
Been having problems listing items for the past few days. Ridiculous of a supposedly top level site. No replies needed unless you have a fix.
We've looked everywhere
Today makes the 3rd day in a row of eBay not being accessible for about an hour or so. I go to list and then I get the "we've looked everywhere" and that the homepage is down message and nothing works.
when I try to list an item it takes me to a usa listing template and not our uk one.Anlone know why
It asks for california item numbers crazy.what is going on.
Erratic Search Results
Just did a search for Century Ireland Map and got everything from the Middle East to Germany except for truly Ireland maps
Unwanted translations
Hi, My first language is French so that’s how my interface is set in the iPad app. I have disabled translations though since my English is good enough. I noticed a problem though. For any search, the items in the sidebar are translated. Furthermore, ...
Manage return seems to have a problem.Can't add attachment and it won't allow you to submit a report
I am trying to report a problem regarding a particular return order - where the buyer sent a different product. The system doesn't allow me to attach images as proof, and if you proceed without attaching anything and submit, it says: Something went w...
