More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Sellers Other Items
I have noticed whilst searching items on the app that when I scroll down the page and see the blue button labelled “sellers other items” it states (0) beside it even if the seller has many other items for sale. If you click on this blue button it sti...
Can't Click on Images
When I click on a pic of an item I am interested in, I see only a question mark icon. This happens with all the pics. Help...
eBay Search Tool Not Working w/ Chrome
I am using the updated version of Chrome... but when I try to conduct a search (both when being logged into eBay; and without logging in)... it just tells me there are ZERO items available on eBay; even for a common one-word search. It seemed odd... ...
Draft description disappearing
I work on my desktopFor the past several days, when working on drafts, sometimes the descriptions that I have typed in disappears. I use sell similar on one of my listings to create a new listing. I remove the photos and save the draft, upload the ph...
Count of Listings in My Store are not matching My count for Active Listings
Count of Listings in My Store are not matching My count for Active Listings. This has been happening since the middle of December 2023. It's very frustrating and I don't understand why this is still happening. Please add me to ALERT15129
Can't open a draft
I have made a listing last week and saved it as a draft. Today, I cannot get the draft to open. I can see the "sell page" with the item listed as a draft, but when I click "open draft" it never opens. I have tried it on 3 different servers and get an...
Bulk Listing Tool competely non-operational
I've been trying to use the bulk listing tool for the past hour and cannot get a single listing to load in the "edit listing" page. Every listing just sits in page loading mode and will not load, no matter how long I wait. I've tried multiple browser...
Buy It Now, Add to Cart & Add to Watch List Buttons are NOT working? (time out 6:40pm, 4-27-2024)
Recently (in the last 10 days or so) my ebay (item view) page has stopped working properly. The Buy It Now, Add to Cart and Add to Watch List buttons appear OK on the screen but when the mouse is positioned over them the icon does NOT change to the H...
can't buy anything buy now not responding
cannot buy on eBay anything on my laptop, but can on my phone? when I look at an item the pics don't appear just get a tiny question mark, and when i go to buy now it does not respond and I get a blue outline appear?
When trying to save as draft, just get unending "Saving Draft". Also prob trying to list.
This has been happening randomly for a while, but seems to be getting worse. I try to Save as Draft, and just get unending "Saving Draft". I've waited half an hour sometimes. Of course if I refresh the page, everything I've written and set up resets,...
Still Not Able to Make a Purchase
Ebay, what is wrong that you're technical support team CANNOT GET THINGS CORRECTED???AS OF THIS MORNING, I STILL CANNOT MAKE ANY PURCHASES. Checked everything out on my end....ALL IS DEFINITELY OKAY WITH MY PURCHASING POWER. JUST WAITING FOR YOU'RE P...
cannot add items to watch list or bid or buy items
as of last week when I was upgraded to top rated seller... I find I can list and sell..but..I cannot add items to my watch list..and I have only a handful of watched items..and I cannot make offers on items or buy items or even bid on items..all my i...
Ebay
Can you purchase items or put things in my cart.
Ebay Homepage Problem
Trying to create some listing for Ebay but keep getting a message saying that the Ebay homepage is down and will be back in a few minutes. When it comes back on and the item is ready to be listed it won't accept it and says the homepage is down? Anyo...
Listing an Item isn't working for me. The set up page never loads.
I've tried a dozen times to list an item and it never completely loads up the page where you listall the info needed to sell an item here. Never seen this problem before. Never had this problem before.There are no restrictions on my account.Why is it...
