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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
I think my seller account has been deleted for activity - how do I get it back?
I haven't listed anything on ebay for around 10 years. I have an account that I used for selling, had numerous feedbacks, perfect rating etc, but can no longer log in with it. I suspect it has been deleted for inactivity?? Is there a way I can get it...
"Where's all my stuff" Locked out issues
List 3 items quickly and then locked out. I can not figure out the issue. Ebay bot? Cookies? VPN? I'm at complete stopage. I guess I'll run a few sales as long as labels can be made.I'll update if problem is corrected.
Print new label and add tracking says number already used?
Twice I have had this happen.A new tracking number just received,then eBay says already used and I cannot enter it to the order!I track the number and it says label created.I am out 10 bucks now waiting 30 days toget refunded through Pirate Ship.The ...
Listing tool not working! Anyone else?
It was working fine this morning, went sourcing. Came home to start listing...Noticed no listings were going live when I published them. Just being re-saved in my drafts. Tried to list through the bulk edit tool and got a "Well this is embarrasing, t...
Trying to fix my Item Specifics
Page very slow
seller QR codes - random delays in email delivery
I send multiple items on a daily basis, buying the postage online which then sends QR codes in an email so I can go straight to the post office and scan them in. Bang, bang, bang down the list of orders awaiting dispatch, all within the UK, there sho...
Mobile phone videos won’t load into listing.
I am no longer able to upload videos from my iPhone via eBay mobile desktop . I use to be able to do this using the ebay mobile desktop but now it just spins and spins and never loads the video. The only work around I found is using a computer to loa...
Can't manually relist items, page does not load.
I haven't been able to relist items, the page isn't loading, https://www.ebay.com/sl/list/v2?mode=RelistItem&itemId=235537430964&sr=wn. I don't get any errors, it's just blank.
technical issues on web site/relisting
website is down in Va. unable to relist items for sale...
So trying to refute a not as described claim and ask eBay to step in and it's in a constant loop?
How to get eBay to rule on an invalid Not As Described Return? None of the ask eBay links show in seller hub?
AI Not Working On Mobile
AI has not been working for the past hour. I have been trying repeatedly and eventually it will work but then it stops again.
Trouble Listing Items
Hello, Lately we've been having trouble listing items on eBay. What will happen is that when we go to create a listing, fill in all of the details, upload images, etc. and finally hit "List Item" at the bottom the page the screen will just flash and ...
On my dash board there are several items that have like "0 views, 19 watchers, 0 bids. " **bleep**?
How can I get this fixed. The automated assistant does not understand what I am asking, and my attempts to contact ebay just keeps looping around without satisfaction.
revising a feedback older than 60 days ?
Hi.. I unfortunately found it necessary to leave a negative feedback to a seller about a car that I purchased on February 16th 2024 because upon its arrival and subsequent inspection it differed substantially from its stated Ebay description as the c...
Listings are duplicating
I have relisted some items with the 80% off fees promotion, but it keeps duplicating item numbers. I have used 38 listings but the number of listings remaining says 36 and keeps decreasing. Why is this happening?
