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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Active listing not appearing in my store

I listed a new item (387028740968) about 4 days ago. It appears in my active listings, but it is still not visible in my store. I see that buyers are able to view the item. But is not visible when I scroll through the items in my store front. What is...

Messages disappear as soon as they’re “sent”

No idea if the messages sent or not, app and website. When I send it on the website it says “Verify your identity” and below there’s a red box saying “We ran into an issue, try again later.” What is happening???

Currency

I am in Australia and logged into Ebay Australia but all the prices of items I wish to buy are shown in US$,Driving me mad continually having to check currency exchange rates . Can I cahnge US$ to AU$ in my setting or something. I can't find anything...

Can't access my seller page.

I can't access my seller activity page. It goes gray and will not let me select anything

Ebay Is Broken! The Entire Site Is Malfunctioning!

I don't normally complain, I'd just rather spend my time doing something more productive. BUT NOTHING IS WORKING! Ebay's new listing tool, random page refreshes, while editing photos, editing categories, editing item specifics, requiring you to start...

Active listings page is malfunctioning

My Active listings page is malfunctioning

Item Search has went to crap!

What has happened to the ebay search? It used to work good, I can search for something and now get results for everything but what I typed in, example, searching for a carb for a small engine, enter " carburetor for RH265 Kohler" and get all CH, SH m...

Ebay is relisting sold items with variations

Just took a big hit on my rating. When relisting listings Ebay restocks previously sold items within that listing. Restocking one of kind items that can not be replicated. I have to cancel and take the hit to my rating.

Shipping Label problem

I have been unable to ship my sold item all day. The message that pops up is something went wrong and we were not able to generate the label. I need to ship today! What to do?

Resolved! Cannot purchase and blue box comes on

Have not been able to purchase, bid or add to the shopping cart for two full days now. What's going on eBay!??

Updating personal info is NOT working with valid documents

Not with a valid driver license, not with a valid international passport, not with personal ID/social security number in EU. Updating my personal details for working directly with my bank accoint in beg. June was successful. And I never, EVER have pr...

We are sold out, but here are some other Shops you may be interested in.... What can i do?

I contact with eBay customer service they didn't responding me. I have deleted all my current listings and now I have added new items to my store. But now all my active listings not searchable on ebay, even with ebay item number. When I open my store...

Sign In Issues

For some reason I can't attach a screenshot of the problem I am facing so I will describe it in detail. Every time I sign in to eBay. It signs me back out. I have used Microsoft Edge, Firefox, and even Brave Web Browser. I have attempted to sign in w...

I bought a card from eBay and I'm missing 3 numbers

I bought a CVS card for $145 dlls but when I scratched the number I saw that 3 numbers were missing and I couldn't make my purchases

Accepted an offer on an item but item doesn't show up as sold - still listed as available

I accepted an offer on an item this morning. The item does not show up as soldIt is still listed as availableWhen I go back to the offer message and click Respond it tells me I made the person the winner