Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Video Not Showing in Listing

Listing: https://www.ebay.com/itm/305580428489 I have successfully uploaded a video to this listing. However, it does not appear in the image thumbnails in its usual 2nd position. Video is 25MB 1080p and satisfies eBays video upload guidelines. Video...

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Trouble with messages

I am having problems sending messages on the website version. I will type out a message, hit send, and it disappears and is not sent. It happened once yesterday, now today I have tried multiple times and my messages won't go through. Second, the mess...

User avatar by Rising Star
  • 298 Views
  • 5 replies
  • 0 helpful

Promoted Listings Advanced impressions are showing in the Promoted Standard report as "organic"

The "organic impressions" spike in the "Promoted Listing Standard" report correlates exactly to my launching the "Promoted Listings Advanced", therefore I have concluded that eBay is erroneously counting Promoted Listings Advanced impressions as "org...

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Home page vanishes when trying list an item

I've tried multiple times to complete a listing. Every so often it gets completed, but more often, the listing vanishes and most of the content is not saved in the drafts portion. Once you try to do anyting, the "we've looked everywhere page" pops up...

User avatar by Adventurer
  • 155 Views
  • 3 replies
  • 2 helpful

Cannot resond to seller or open cases.

I have tried at different times to respond to a seller and contact the help centre but l keep getting a message saying "oops we are having a technical hiccup " can l please get some verification on when this issue will be resolved.

User avatar by Enthusiast
  • 64 Views
  • 1 replies
  • 0 helpful

Airgun Restrictions

After buying several old vintage airguns and restoring them, overnight eBay has restricting me from purchasing ANY airgun or parts. There are NO federal, state or local restrictions that prevent other vendors from shipping airguns to my address. Seve...

Ebay app is broken

Your search function seems to be broken. For example, when I type “Breitling Navitimer” it shows that there are no watches available. It does the same thing with everything else.

Resolved! "You need to verify some details on your account"

Hello, I've been trying to sell on eBay for weeks, but I haven't been able to.I live in Brazil, so I had to create a Payoneer account to sell - after some years - on eBay again. I sent all the requested information to both eBay and Payoneer.eBay conf...

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