Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Active list blocked...

When I open my page of active sales, I have for days a grey veil above my page and an advertising to save time adding listings to promotions.I cannot check anything.I tried to have promotions to be read of it...it did not work..and I have promotions....

Item specific deleted if category changed...AGAIN!

This glitch was fixed for a while but now it is back. If you enter all the item specifics and then realize the category need to be changed...everything that was entered disappears.

My list of active objects for sale is blocked by a grey veil

eBay Homepage issues - resolved

Update: The issues have been resolved and the homepage should be working for all. Please refresh browsers as needed to see the latest versions. Thank you. Hello everyone, We wanted to let you all know that we are aware some users are experiencing iss...

Here we go again, Item specifics are being deleted when trying to list items

Here we go again, Item specifics are being deleted when trying to list items along with "system errors". Took four tries to upload items.

New promotions pop-up on Active Listings page

Is anyone else getting this new pop-up on their Active Listings page? It happens every single time I go to that page. Sometimes the "Next" won't respond and I have to reload; at other times I can click it but there is no next page and it just shuts t...

eBay won't let me pay

I won a bid on a $13 item. Believe me, I have thirteen stupid dollars. But it wouldn't process any of my payment methods (I've tried 3 credit cards, 1 ATM card and Google Pay). I've made sure my numbers were all correct. I've made sure my addresses w...

Ebay verification technical problem.

I can't login due to a technical problem with the verification page. The help pages are useless if you can't login.The problem has been ongoing since 8:00 this morning!

After recent update

After I revise a listing and select done, it auto scrolls me back to the top of my listings. Which is very annoying and time consuming since I have 700+ listings. On Android

Authenticity guarantee enforced below required price

I sold a yugioh card for $217. But from the moment I posted it for sale it had the AG badge on the auction dispite my starting bit being well below $100. AG requires single cards to be over $250, so what's the deal?

Terrible Localization =(

I'm an expat living in the Czech Republic.All of my emails from eBay are in Czech and the UI often defaults to being in Czech. I can switch the UI back to Czech but many elements, particularly emails and notifications, are permanently in Czech. I ass...

System not recognizing my address.

I'm trying to start selling again and the system wants me to change my home address from the PO Box I have listed. I live in a rural area and don't receive USPS home mail delivery but get UPS and Fedex regularly. When I put my physical address in the...

Active listing page turns and stay gray..

Can’t view my description in Preview

When I try to preview a listing before I actually list it, it doesn’t show the item description. It always has in the past. I could see everything I created before i actually listed it. I didn’t change anything or update anything. App is on automatic...

"A.I." and the reporting of fraudulent listings

For years someone has been hijacking established eBay accounts and posting scores of fraudulent listings in the musical instruments and pro audio (and often, other) categories. They include photos clipped from past listings by others, and include con...