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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

need help with account

im asking for help for my husbands account everytime he goes to ebay it is in chinese and not english and now when he tries to click on anything it wont let him do anything and he cant get past the AI on the phone to get tech support can someone cont...

eBay item pages do not display properly - Rendering them useless

I have tried on my iPhone and my iPad app as well as the browser to try and access a page for an item that I have purchased previously. I somehow managed to get three variations of the item in my cart, but I can look at the item page now itself. The ...

eBay webpage becomes unresponsive after trying to upload photos...

I was making drafts, and everything was fine until my 6th draft. Whenever I go to upload photos to the draft, the page becomes unresponsive. Not sure what the issue is, however, it was when I was listing women's pants. I heard someone else had a simi...

Gallery Plus Photos Unchecks

My Gallery Plus Box keeps unchecking itself. I am constantly going back & rechecking it. Why is it kicking out all the time?

Resolved! Proxy Bids not showing

I'm not seeing proxy bids when I check the "show automatic bids" radio button on auction bid history. This started today. Can you check on this kyle@ebay ? Here's an example:https://www.ebay.com/bfl/viewbids/126383002531

Allowing HEIC format image files to be compatible and posted on Ebay.

When uploading pictures from my iphone to google drive they recently have been uploading to HEIC format, which im not allowed to upload to post on Ebay, would be much appreciated if Ebay can figure a way out to allow this format to be posted on new l...

Dropping new auction listings?

hi, I just noticed this morning that a number of auctions I listed last night aren't showing. As in, don't exist, but not errors were reported during the listing process. I went back over the last week (I list about 200-300 auctions a week) and I not...

Request Payout To Debit Card Not Working

I'm trying to use the 30 minute payout method, it has been working fine. Today though it will not allow me to request the amount I want, then tells me to verify my debit card for said amount. Never had this problem before today.

Seller Hub Not Displaying Properly. Can not list

Seller Hub Not Displaying Properly. Can not list. The form is distorted and missing functions.

Can not create new listings, started with getting stuck at the picture upload, now can't create new

Started yesterday, went to add photos to an existing listing. The page stops responding, can't add the pictures. Still can't add pictures to existing listings. Now today, after creating 6 new listings, number 7 hung on uploading pictures. Now, I can'...