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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sending offers to buyers major lag time and blackouts

This all started recently. I keep track of my items that get watchers ,and up till about a week and half ago I when I got a watcher on an item I would be able to send an offer within 5 minutes. Now when I get a watcher it doesn't show that I am able ...

The question you are trying to answer is either invalid or older than 90 days.

The buyer asked a question and I answered it on the ebay app. Seller hub shows:After clicking on "Respond to questions"this situation has been repeated several times.Can you please fix it?

Safari/Ebay compatibility

I don't think Ebay employees have Macs. If they did, they'd realise that their website won't allow Safari users to select different views of items are use the buttons on Buy It Now, Make Offer, etc... In this day and age, i think thats pretty poor.

Something changed where I am unable to search in specific areas such as continental Europe

In the past the option for location was given. For example, I would search for United States Coins and select Continental Europe. Now I am unable to find that option and now am shown over 1 million auctions to view.

multiple pics can't be viewed; none can be enlarged to view

When a seller has multiple pictures of a item, only the first one can be viewed. No matter how much I refresh the page, the other ones cannot be viewed. Also, none of the pictures -- including the first picture -- can be enlarged by putting the magni...

eBay payout issues

Is anyone else experiencing a “reset” on your payouts? I’m getting prompts from eBay to confirm my details so that I can get paid after an items sells, looks identical to when I first started my account. This is not a verification like eBay does afte...

Search Lowest price doesn't work anymore?!

Why is it that when i search for lowest price items, by clicking sort by lowest priceit won't show lowest price items, INSTEAD it shows: We’ve streamlined your search results to show you the best listings. See more results Sounds like a class action ...

Ebay stopped sending SMS code

I can not change my phone number, SMS confirmation code never arrives to my phone. It is ebay's technical problem.My friend faces the same problem. He tried various workarounds, he confirmed his old phone number again. And now he can not even login, ...

Can't combine shipping unless I buy labels for all my orders

I have 4 sold orders. The second buyer asked me questions about an item. He wanted a sheet of stained glass cut a larger size than what I had listed. I told him the glass was already cut at the smaller size. He messaged me again and said he wanted 2 ...

Message not delivered

I am buying electronic stuffs from eBay almost 5 years with 100% feedback and most of time seller missing some information about item. When I try to " ask seller " by message , after 5-6 successful messages eBay gives me " message not delivered " err...

Issue viewing listings.

Listings are viewable, but when clicking on anything within ad, nothing happens.

Resolved! More problems with "eBay Standard envelope"- allowed when listing but when sold.

Once again, I am being blocked from using eBay's "Standard envelope" - The system allows me to select this as a shipping method (so I offer free shipping) and then when it sells, the service is grayed out no matter what I do to the shipping envelope ...

Resolved! Item description error?

Is anyone having issues listing today? Specifically with the item description? I keep getting an error saying my item description contains irrelevant information, but I use the same generic description for all of my items and haven’t ever had a probl...

Resolved! 'Related Items' Carousel is Overflowing on 'View Order Details' Pages

Instead of the item carousel being confined to it's own box it instead overflows and makes the page horizontally scrollable.Happening in Chrome at least:

Resolved! Numerous Issues

Okay, long story short, I won an item on an auction. However, I couldn't pay for the item when the overall cost turned out to be a bit more expensive than what I thought. So I contacted the seller and told them that I wanted to cancel the item and th...