Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Something changed where I am unable to search in specific areas such as continental Europe

In the past the option for location was given. For example, I would search for United States Coins and select Continental Europe. Now I am unable to find that option and now am shown over 1 million auctions to view.

multiple pics can't be viewed; none can be enlarged to view

When a seller has multiple pictures of a item, only the first one can be viewed. No matter how much I refresh the page, the other ones cannot be viewed. Also, none of the pictures -- including the first picture -- can be enlarged by putting the magni...

eBay payout issues

Is anyone else experiencing a “reset” on your payouts? I’m getting prompts from eBay to confirm my details so that I can get paid after an items sells, looks identical to when I first started my account. This is not a verification like eBay does afte...

Search Lowest price doesn't work anymore?!

Why is it that when i search for lowest price items, by clicking sort by lowest priceit won't show lowest price items, INSTEAD it shows: We’ve streamlined your search results to show you the best listings. See more results Sounds like a class action ...

Ebay stopped sending SMS code

I can not change my phone number, SMS confirmation code never arrives to my phone. It is ebay's technical problem.My friend faces the same problem. He tried various workarounds, he confirmed his old phone number again. And now he can not even login, ...

Can't combine shipping unless I buy labels for all my orders

I have 4 sold orders. The second buyer asked me questions about an item. He wanted a sheet of stained glass cut a larger size than what I had listed. I told him the glass was already cut at the smaller size. He messaged me again and said he wanted 2 ...

Message not delivered

I am buying electronic stuffs from eBay almost 5 years with 100% feedback and most of time seller missing some information about item. When I try to " ask seller " by message , after 5-6 successful messages eBay gives me " message not delivered " err...

Issue viewing listings.

Listings are viewable, but when clicking on anything within ad, nothing happens.

Resolved! More problems with "eBay Standard envelope"- allowed when listing but when sold.

Once again, I am being blocked from using eBay's "Standard envelope" - The system allows me to select this as a shipping method (so I offer free shipping) and then when it sells, the service is grayed out no matter what I do to the shipping envelope ...

Resolved! Item description error?

Is anyone having issues listing today? Specifically with the item description? I keep getting an error saying my item description contains irrelevant information, but I use the same generic description for all of my items and haven’t ever had a probl...

Resolved! 'Related Items' Carousel is Overflowing on 'View Order Details' Pages

Instead of the item carousel being confined to it's own box it instead overflows and makes the page horizontally scrollable.Happening in Chrome at least:

Resolved! Numerous Issues

Okay, long story short, I won an item on an auction. However, I couldn't pay for the item when the overall cost turned out to be a bit more expensive than what I thought. So I contacted the seller and told them that I wanted to cancel the item and th...

Auto relists are sitting in Unsold....not relisting.

Ongoing problem with Auto Relists either taking forever to relist as they are just sitting in Unsold category. Why is this issue not being fixed? Common sense ought to push them to fix this issue.......I can't make money off of unlisted items, and ne...

Ok, Please turn off the new July 2024 popup help message on my listings page

Extremely annoying and unhelpful. I don't need it popping up on its own when I don't ask for it while I am working on listings. Its disruptive. No one asked for this. How about actually do what the sellers have been begging/asking for instead?

Listings not showing in sale page on store

Hello, I have spoken with support and i have active discount sales running that have items. The items are correctly discounted but no items show up in the sale page on the store. They say this is an ongoing issue? Is anyone else running into this?