Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Can't Leave Feedback

I left positive feedback for an item that just arrived today. But the seller has not received it. I double-checked, and refreshed the page several times, but the feedback left icon is still gray. So I tried leaving feedback again, but received the me...

Feedback comments

KHi. I am a buyer. Wondering where all feedback comments have gone under sellers? I often make decisions based on other buyers feedback, but there is no longer an option. Has this changed?

Incorrect results when searching eBay. Chrome searches every word in the listing, including sponsor

Using Chrome browser, tried searching for keywords, 'thor', 'omnibus' and 'stracyznski'. On one browser, I get the correct results (just over 20), but on a clean install version of chrome (no extensions etc..) I get thousands. It seems the browser ve...

feedback noot hiding

hiding feedback does not hide. Keeps coming back AND wantd feedback entered again. what gives?

Bulk Label Printing Error Trying to Print Scan Sheet

This is happening to me every single time I try to print the scan sheet It's very very VERY frustrating as I am on a Rural Route and carriers are only required to scan the first five packages if there is no scan sheet! They are using Publication 399 ...

Can no longer leave feedback on the app

Ok, since the *app* update, there is no option to leave feedback, either from the order page or the item page. In fact, there is no way to get to the item page from the order page, either--to be clear, this is on the *app.* This is in addition to the...

Cannot End Listings Through Seller Hub

To whom it may concern, Recently, I encountered a problem with removing listings from both the My Listings and Seller's Hub pages, the problem being that I can't anymore. Availability on products is something that is liable to change often, and not b...

Listings not saving item specifics

It is taking double or triple the about of time to complete a listing. When I imput the item specifics it is not saving. I have to go back several times to imput them again before it saves. Please fix! It makes me feel like I should just give up and ...

Cross tracking popup warnings for stags.bluekai again

When I try to log in or leave feedback I get warnings that this 3rd party site is being sent my info. Sending my login info is obviously not acceptable. I use Firefox and NoScript addon. NoScript is set to pause redirects like that and ask me what to...

Button 'Marked As Read' Has Been Removed From 'Questions' Tab

In the SELLER HUB>WITH QUESTIONS link you are no longer able to 'Mark As Read'. The issue with this is that I respond to most questions on the phone app, however in my seller hub on my desktop it is saying that I still need to respond to seller quest...