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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Active listing page turns and stay gray..

Can’t view my description in Preview

When I try to preview a listing before I actually list it, it doesn’t show the item description. It always has in the past. I could see everything I created before i actually listed it. I didn’t change anything or update anything. App is on automatic...

"A.I." and the reporting of fraudulent listings

For years someone has been hijacking established eBay accounts and posting scores of fraudulent listings in the musical instruments and pro audio (and often, other) categories. They include photos clipped from past listings by others, and include con...

It's 2024 - Can we please add a filter to exclude searches for items marked as PARTS or defective???

This is maddening to say the least and its gone on for far too long. Why am I forced to see results of items with defective listings? Sorry for venting here folks - but I just don't get why I have to look at things I don't want to and it's not that h...

Is eBay going bankrupt?

No phone support and computer Gal hangs up on you

Major issues with Ebay search

Now sure what type AI is taken over ebay search system but there is definitely something wrong while searching for specific item and how unrelated search result popping . This is to a point that instead of getting 10 results, we see 1000s and 99.9% u...

Changes made to the layout of the site this holiday weekend.

I hope these changes are temporary, because from what I see it sure isn't improving anything.

United States small sized notes page- changes made over the holiday weekend make NO sense

Why did you add: shop by denomination and shop by year at the TOP of the page? The very same options are available at the BOTTOM of the page using drop down menus. WHY do we need TWO places to do the same thing?????????

Message system broken?

Who was the bright spark who broke the message system with this AliExpress style update? Can't you be original and why try to fix something that isn't broken? Everytime I try to respond or send a message to a seller now I only see a spinning blue whe...

Homepage down

Can't do anything. Trying to list new items. Says homepage is down

APP IS MALFUNCTIONING

This App Is Horrible I've Had it one week and have all notifications settings turned off and it just KEEPS SENDING THEM AND THEN IT IS IGNORING MY PHONES NIGHT MODE SETTINGS AND BLINDING ME WITH A WHITE SCREEN I UNINSTALLED AND REINSTALLED AND SAME S...

You have exceeded the daily limit so access to this individual function will be denied error

"You have exceeded the daily limit so access to this individual function will be denied for the rest of the day" received this message when searching in the app android 14 pixel 8 please help cannot list or sell

Save This Search Link Missing

I am trying to create a new saved search but the "Save This Search" link is missing. I am using the Advanced search link to set my criteria. This is how I normally do it. Is this a known issue now?

Cannot list items on ebay 5/26/24

I complete listing info, but when I hit list item, all block on the pages go to a scrolling white and nothing happens. When I get back to to attempt to list again, my draft is incomplete and I have to start all over. This has been happening since 5/2...