Keurig Coffee pot. The item was not a authentic keurig, furthermore ot does not work.25121

[giwy48]

order # 25-121-01465  item #235659563639.  Also  the  coffee  pot  does  nor  wprk.  I  agreed  to receiving  half of  my  money  back,  the  Seller  wishes for  me  to  return  the  item,  that will;  not  work,  since  it  would  cost  mr  about #20.00 in  shipping, plus  transportation  cost, for  a  item  that  cost  #29.00 I  do  not  wish  to  give poor feedbacxk,  but  I  do  not  wush to  pay  for  a  defective  item

[eburtonlab]

@giwy48 

If the buyer files a "not as described" return within thirty days, eBay's money back guarantee applies, and the item can be returned at the seller's expense for a full refund.

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404...

If the seller does not provide for tracked return shipping, refund the buyer directly or refund once tracking shows the item has been returned to the seller, after three business days, the buyer can ask eBay to step in to force a refund.

[chevymontecarlo88]

You posted this a few days ago and were given advice that you obviously ignored.

Take the advice from @eburtonlab post above.

[kensgiftshop]

@giwy48 

Why not use the MBG and have the seller pay the return shipping and you get a full refund?

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

[mtgraves7984]

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@chevymontecarlo88 wrote:

You posted this a few days ago and were given advice that you obviously ignored.

Take the advice from @eburtonlab post above.

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@giwy48 

Actually, it was 6 days ago. There's a timeline to file your claim... 30 days from delivery. Snap to it! 👏