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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search engine

When I'm searching for something it is not showing me what I ask for. Also shows millions of results which are not accurate

Search not working on iOS App

Search results on the mobile app have nothing to do with what I search for. Instead I get random results such as purchasing mealworms. This is true for new searches as well as Saved Searches.

Search results aren't working

Anyone else experiencing issues with your search results having absolutely nothing to do with what you actually searched for?

Unsold listings - unable to utilize bulk edit/list for sell similar/relist/relist fixed price

Unsold listings bulk editing - relist/relist fixed price/sell similar - all not working - only column headers are displayed - everything else is grayed out with the blue spinning wheel lazily doing it's thing. Contacted ECS on 7/24 - they opened a ti...

Product search not working

Whether using text or photos, the product search is not working at all

GetCategoryFeatures is returning "UnknownError" with ApplicationAccessToken on Production

I am running GetCategoryFeatures with the CategoryID set to a valid eBay category value (260) and DetailLevel set to ReturnAll. With a User Access Token, the call succeeds. With an Application Access token, the response is "Unknown Error". Can you pl...

The item i purchased is defective

I bought a bicycle from ebay and is defective. Also, when i sign in to my account does not show i bought from ebay.

Search not working

Is the eBay search not working? Anything I search, pulls up random other stuff. Thanx!

I can't post in bulk for sale from the unsold list of lots

I can't post in bulk for sale from the unsold list of lots, I don't know what the problem is - please inform me

Looks like something is missing. Please fix any issues and try again. Photos

For several days, I have been having this issue when trying to list shoes for sale. It has let me post 2 pair, but I got 7 pair in my drafts that will not post. I have cleared my cookies, I have restarted my computer, I have retaken the photos, I hav...

Postage refusing to work

When trying to purchase a royal mail postage label via ebay to send item to buyer after paying with PayPal for it it just bounces back to a search items screen and no label? Tried a few times and no postage generated, better not be charging my PayPal...

Unable to accept seller offer

Hi, I got an offer a couple of hours back and I'm trying to accept it, my account is clean and in good standing and everytime I attempt to accept it on mobile I get "Oops! Something went wrong" on computer "There was an issue processing your request"...

Accepted Offer but shows pending

HI I have to items I accepted offers on but now they seem to be stuck in the system it shows still for sale and in 2 carts but when I click on the listing it says pending this has been for the last 2 days on 1 item the other is 1 day can't seem to ge...

EBay search engine

Is anyone having issues with eBay search engine? I type in a search and there’s a top row with recommendations followed by irrelevant results.

20 year account I can't buy or sale. Funds owed from sales, sitting for 3 weeks now. 7-11 and KFC?

I can't list anything since any balance from successful sales accumulates in this 'grayed out' section of my profile. (20 year account) I have spoken to 20 yes 20 techs via txt, calling back never happens. Out of the 20 techs, I was a d*(k head becau...