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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Purchased Shipping Labels: USPS Tracking Numbers Mismatch with Buyer Addresses issue

There is an issue with eBay USPS shipping labels. It seems that USPS assigned tracking numbers correspond to different addresses than those of the buyers who purchased the items, even though we are shipping via USPS using eBay-purchased labels. We no...

Search results don't show the country of origin/seller's country anymore - why remove this feature?

No different from any other big corporation these days, eBay too has decided to remove yet another useful feature for no reason other than so the people working on these things can PRETEND to get some work done by breaking what isn't broken and remov...

Store Categories Filter on New Active Listings Selection is Broken for Nested Categories

eBay updated their Active Listings Selection on the first week of October. At first, after I realized that it had changed, I was able to adapt. It was clunkier than the old selection process to get to nested store categories, however, it was at least...

All Personal E-mails from Ebay conversations have been lost

OK, Ebay Messages were down for about a day on Thursday 10/3/24 Central TimeSince Messages have been restored on Ebay, I have noticed that all of my Personal e-Mails that get delivered from Ebay Messages have been deleted. ARE YOU GOING TO RESTORE TH...

Captcha Problem during checkout

I started having a captcha loop problem during the checkout starting about a week ago. It will keep looping and never ends. I have to complete the checkout using another browser or have to change to another wifi. Does eBay know when this will be reso...

Active listings "store categories" not showing after adding new store categories

Hi. I recently added new store categories but they're not showing up in My Ebay when I click on active listings and then the active listings drop down box. None of the newly added categories are showing. It's been days now...

i am human

dang e-bay keeps asking me to verify i am human, so can not buy anything and than they try and sell me something i don't want , how do i get them to knock that off so i can complete my purchase ?

Resolved! Javier Gatica cloud come

Javiergatica

Denied access to purchase an item

Went to purchase an item on ebay. At Checkout, I received a message that said Denied Access on this server. What gives?

block calls from vendors

My mother's phone who has never had an account receives 5 calls minimal each morningfrom ebay vendors. Central Valley CA vendors continue to harrass her.

Photo error when trying to list

When I try to add photos to my listings, I'm randomly getting error messages saying the photo needs to be in a certain file format. I'm using one of those file formats and have even saved the photos in a different, accepted file format with no succes...

Keep saying technically issued

Hi ya I got know phone and when I login to my ebay keep saying technically issues so can't get into it

2024 Ebay Open Survey

Has anyone else not received the email with the link to the survey? I attend both days. Its Friday the 27th at 5 pm Pacific time and I never received it. I will be super sad if I missed my opportunity. 凉

help!!!

good morning, i've submitted this question to a couple of different message boards (selling discussion and ask a mentor), but have not received an actual answer, and this problem is getting more and more frustrating. please help. a few days ago, i al...