Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Windows Edge 127.0

I have gotten several messages from ebay saying that someone signed into my account using Windows Edge 127.0 and show location in another state. Each time I change my password I get another message saying the same thing. Any ideas appreciated

There is an active offer for this buyer or limit of offers has been reached

I am continuing to get and error message stating "There is an active offer for this buyer or limit of offers has been reached" when I try to send or respond to offers from buyers. I see thus was an issue raised in 2021 but cannot find a resolution. T...

The constant bombardment of "offers" just because I LOOKED at something MUST STOP

I have searched high and low for a way to stop the NEVER ENDING offers for items I ONLY looked at. I didn't favor them, I didn't put them in my cart.. it's unwanted, unnecessary and infuriating. I have been on ebay since 1997 (under my original user ...

Resolved! Ebay's automated help system . . .

Hi, the last three days I have had three very minor problems with Ebay but enough to have to contact live help, how many of you know where I'm going with this already? LOL, I bet A LOT OF YOU, anyway, there are six very limited help topics which do n...

BLACK DERBY NOT DELIVERED

I ORDER ITEMS FROM EBAY THEY KEEP SENDING THE ITEMS WITHOUT PUTTING IN THE LOT NUMBER ,,,ITRY TO RECTIFY THIS PROBLEM TO NO AVAIL. 400 HUNDRED LOT NUMBERS NOT NAMES SO THE MAILMAN DID WHO KNOWS WHAT WITH THE ITEM AND MARKS IT AS DELIVERED

Listing photos showing as slanted/pixelated - new problem 10/29/23

I have been listing hundreds of items this year with no issue. Today when trying to post several items, the main listing photo is showing up skewed (not rotated) or slanted, not sure how to attach an image of this for example. Any ideas on what can b...

Amount of Offers Available to Send Error

There's a little bug on the app that says I have 36 listings to send offers for but when I click into it it only says 25. I manually counted all of them and there is indeed 36 listings eligible. I then clicked the box to select all listings to send...

Regarding Ebay agent or email

i can't connect ebay agent or can't send email, i have tried it many times is there technical glitch in Ebay system nowadays?

Inappropriate adult sponsored items in related items

I read comics. i recently got vended something illicit in related items. Now there’s dozens. unlike every other platform in existence, I can’t click on the ad and tell it it’s inappropriate. How do I stop this? It’s horrible.

I cannot be able to get the phone number for a person to talk to

is there someone that I can talk with in customer service? I need a phone number. I’m trying to buy a few things, but I can’t seem to get through

Resolved! Unresponsivw Ebay Listing Page

When Relisting Unsould Bulk Auction Listings in the Seller Hub / Manage unsold listings / Auction format / Results:1-25 of... and the pressing the "Relest" button (with more than a single item selected) the page changes (as it had done for many yesrd...

Shopping Cart Not Rendering Correctly

My shopping cart doesn't render correctly in Firefox. Please help.

Ebay customer service feedback

How and where do I leave feedback for ebay as a company?

Search Errors Have Infected Product Research

Product Research now shows unrelated results in the report output instead of only exact matches for sold item search terms.

Unable to upload photos to appeal a case

This is a serious case involving the credibility of my business, my reputation and integrity and I am “unable to upload photos?!” If this issue was not already horrible enough, I had eBay’s 3rd party authentication services reject my item for “not lo...