Report eBay Technical Issues

Forum Posts

Sorted by:

orders

Why recents orders do not appears

I am not able to contact or respond to messages. Any suggestions how to make this work?

When a customer contacts me I am not able to reply. Also when I want to contact a buyer to inform them of what day their order will be shipped it does not allow me to send any messages. I contacted eBay a couple weeks ago and they said to sign out an...

verify yourself with capcha will not work

this Capcha verify will not work

Shipping tracking time bug

Note bug below.... Last tracking is OMAHA, not Wichita. Times between 12:01 and 12:59pm should be BEFORE 11:43 am .... Repeatable error. Very confusing to buyers.These are listed in the wrong order on tracking: Fri, Nov 2912:58pmWICHITA KS DISTRIBUTI...

My Seller Feedback is not showing up on new listings.

I've been a seller since 2011 with 100% approval rating My new listings show NO FEEDBACK AVAILABLE Can'f find an answer anywhere - live agents not available either

Unable to recover account

EBay have locked me out of my account and I can’t recover it as the phone number listed is now wrong. The automated chat won’t put me through to an agent and I’m just going round in circles. It shouldn’t be this hard!

adding pictures to ads

This AM I have been listing and my scans were showing up in my computer.Now I cannot scan an item and it be on my computer.Plus today Ebay has changed the way to add pictures to my ad, Any help would be appreciated. Thanks James

NOTIFICATIONS NOT WORKING SINCE MESSAGING CHANGE

NOTIFICATIONS NOT WORKING SINCE MESSAGING CHANGE - It only shows the number and when one hovers over it, it says no new notifications and when one goes to messages to check you find it completely changed and not listing all of the notifications, offe...

Gift card scam

Does anybody know if they can drain the money off your gift card with a picture of the barcode and just the last three digits of the number underneath that little thing that you scratch off they don't have all 13 digits just the last three

Resolved! Unable to change profile picture

On both Brave and Edge I get this error upon trying to save a new profile pic

Gift card issues

I purchase a $35 gift card from Walgreens and have the purchase receipt to prove the transaction but got home to check the card and it shows zero balance. I went back to Walgreens they said it's not on there end because it printed out a verification ...

hcaptcha just took 20 minutes to get here. if it happens again,i will close ebay account

i tried many times to satisfy hcaptcha that i'm human,but no luck. this was rediculous and i wont do it again. if hcaptcha prevents my login,i'll just go elsewhere. don't have that problem on amazon.

Resolved! Messanger Clock

Does anyone know why the messanger clock is 3 hours behind? I'm on Eastern Standard Time but the messanger clock time stamp is 3 hours behind. Right now it's 3:30 where I am but the messanger clock time stamp says it's only 12:30 right now. Thanks

Communicating with a Seller

Is anyone having issues with communicating with a seller? I've tried but each time a message pops up indicating that one shouldn't sell or buy outside Ebay and other stuff. But I'm still not able to send a message to anyone, regardless of the situati...

Won't upload images to Listing

I'm getting an error saying "Format must be .jpeg .png or .heic" when I try to upload an image to a new or edited listing. I've tried several different browsers, .jpg and .png, and the file is 1000x1000px under 1MB. When I use the ADD button, all my ...