Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

a member keeps opening new eBay accounts to harass me

A zero feedback member keeps opening up new eBay account and keeps harassing me with messages daily.why doesn't eBay do anything about it. ?

Search Engine Problems

Maybe I'm doing something wrong, and maybe someone can help. I like to collect books. And I've found multiple issues while using ebay to find books I'd like to collect. 1. "exact" search doesn't work. If I search for something vaguely related to my t...

Phone number that is not automated???

Need my credit card points to transfer to my Ebay account so I can use them. I can't reach a live person to help me.

Cannot empty eBay's message TRASH folder

I don't know if I'm missing something, but I cannot empty the TRASH folder in messages. If it is indeed possible, it sure isn't intuitive.

Waiting for shipping refund

Its been more than 2 weeks an I haven't received my shipping refund from Ebay.I ordered then canceled a shipping lable. Who can you contact at this headless company when their automated system fails?

Listing price issue

I list the product the price is 38 but other buyer this price is 42 why please solve this ASAP

Sending Offers to buyers does not work

A few days ago the eBay app stopped working when it comes to sending buyers watching your items with offers. The gesture no longer functions. I updated my iPhone, restarted my phone, restarted the app, etc. I have tried everything except deleting the...

Advance Search takes me to Ebay Motors

When I try to do an Advance Search, it takes me to Ebay Motors, every time.

Resolved! Ebay website technical error, can't make a purchase with a coupon

Hi there, Third day trying to buy the bundle on this page:https://www.ebay.com/itm/134671118989There is currently a 20% off coupon available, but I can't apply it. I have not used this coupon before. I contacted eBay by chat, and your representative ...

Disabling CAPTCHA Nonsense

For several weeks now (and not ever before) I’ve been challenged by a CAPTCHA when attempting to access my feedback record (after I’ve signed in to my eBay account). I’ve been a registered user since 2001. The CAPTCHA has been a minor nuisance, but t...

Ebay

Ebay is saying I'm a **bleep** robot or AI bull**bleep** I'm just trying to buy a pair of shoes. Oh select the pictures that match sorry you must be a robot **bleep** ebay. I even made a **bleep** account for a computer generated system to say chose ...

lost account

i have accidently lost my no one account,i have items i have ordered that havnt arrive,but mainly for my 1400 positive feedbacks cheers mel

(android mobile app) Item Specific Size Bug - Error to add shoe size when already exists

(android mobile app) Encountering repeated error message despite presence of US and EU sizes for sneaker listings: "The item specific Size is missing. Add Size to this listing, enter a valid value, and then try again." It appears this same bug was po...

Checkout

Cannot access checkout after putting item in cart.Get "Pardon our interruption message"

How to stop the $5 pop up?

I keep getting a pop up telling me I can get $5 to download the app(I'm using the pc right now when I see this).Is there anyway to make it stop permanently?