Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

No Results When Searching Over Multiple Categories

Hello. When I try to search for various items over multiple categories, I am consistently getting "no results" messages. No search has been successful. WHY? WHEN WILL IT BE FIXED? HELP!!!

My search function suddenly stopped displaying items today Aug 1, 2023 - I logged out and in, switch

My eBay search function stopped displaying listed items this morning. I logged in and out , switched between safari and chrome, tried advanced search and nothing works. What to do?

Outage? Entire website/app down?

Seems like the technical issues aren’t fixed.I made sure my app was up to date.My browser is up to date.My browser history is clear (cookies included).And, ironically the only feature of eBay that seems to let me log in & doesn’t give me the “spinnin...

This listing has been removed, or this item is not available!!

Keep getting "This listing has been removed, or this item is not available" on almost every other listing I click on - anyone else experiencing the same? This has been happening for me for the past hour.

Ebay Store Search Sucks

Found an item listed on a particular ebay store while executing a search on Google. Then tried to search for the same or similar items on the particular ebay store's search and nothing... I would not trust ebay or let alone pay them to sell my items....

Why is it impossible to stop receiving ebay surveys

I'm getting emails from ebay asking me to take part in their eBay Expressions panel. The fine print at the bottom of the email states, "This email was sent to you because your Communication Preferences indicate that you are willing to receive eBay su...

Ebay

I need to know because I'm being charged at my bank by a Ebay us so is Ebay us and Ebay inc the same company . I've got ebay inc jose cal in bank statements but these last three transactions on my statement from ebay us is the first I've seen . I hav...

Description search function not working.

The eBay search engine is not returning results for description searches. Or it is failing to properly index descriptions when an item is listed. (Indexing is the process by which descriptions are assimilated into the search engine database.). Either...

Make Offer Glitch

Whenever I am trying to make an offer for any item - this happens. Tried it on multiple devices.

My phone number isn't being accepted.

For whatever reason whether it be I try to purchase something, or try to verify my account, I can't as it won't accept my phone number. Could it be some problem with my zip code maybe? I also should mention this phone and it's number are brand new s...

System to detect drop shipping is not working correctly - says I am drop shipping

Original post here, thought this would be a better place to post it:https://community.ebay.com.au/t5/Technical-Issues/Restrictions-on-account-not-being-removed/td-p/2534446/page/2 To summarise I cannot have the restrictions on my account lifted becau...

Can't check out; caught in CAPTCHA loop for three days

I am having the problem that another user described here: https://community.ebay.com/t5/Ask-a-Mentor/Can-t-pay-for-Item-repeated-CAPTCHA-Security-Measure-Checkout/m-p/33902625 QUOTE:"I keep getting CAPTCHA verification screens when I try to Checkout ...

multiple listing issues

This past week I have been having issues while listing. 1. A photograph won't load and keeps 'thinking'. I can't list the item because the photo is not loaded. I click save for later and then immediately click resume listing. All photos past the one ...

Problem with Pay Now

Hello, I made an offer. It was accepted. When I go to checkout and hit the pay now tab, I get an error message, "Something went wrong. Please try checkout again." I have tried the ebay app and desktop site on Chrome browser. Cleared caches on both. T...

API Not Including Postage Info For Some Transactions

As the title states - API is missing shipping data for numerous shipped orders that all had their postage paid for with available funds. These were not paid for with paypal or any other method. I paid for these labels an hour ago, but the API still s...