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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Where to get help with logging in issues?

As the title suggests, I am trying to get help. I have been unable to log in to my account. All the so-called help on the site including all the FAQs link me to the log in page, which, surprise surprise, doesn't work so I'm at a dead end. What I need...

I’m having problems updating titles on my listings.

I’m listing some items using already listed items with new variations and it won’t take the title changes.

My eBay doesn't display in Orders the tracking number and the status icons

What happened to the "Orders" section of "My eBay" not displaying the shipping tracking number and the status icons of the items I purchased? I'd like to change it back as my default display for "My eBay", any suggestions? Thanks!

Selling hup not working for search or sorting

Selling Hup not working AGAIN. I can not search for my items NOR can I sort them for title or date or watchers etc.

Listings

Hello, my item is not on the shearch , i listed a few items and its not There.

Damage Ebay gift card

how do I go about it I mis scratch my eBay gift card

Auto relist going very slowly

Auto relist is going very slowly, any idea of when this will be fixed?

Manage Active Listings Technical Problems

BUTTONS for Sell Similar, Actions, Sell it faster does not work. When you click on the button nothing happen.Button Text color are gray. Only the Edit button is working. Button text color is Edit.

Australia now on USA time?

please see this thread from the Australian boards. We have no way to contact eBay using 'live chat', so hope eBay staff might read this here. Our automatic re-lists are 'out' by 15 hours; on USA time? Re: Re-lists and Timing - The eBay Community

Number of Views is Decreasing e.g. 10 views this a.m. 8 views this p.m.

The number of times that a listed item has been viewed is decreasing in number. This is not for items sitting around for ever. This is new listings. This occurs frequently and is usually just a sign of all the other glitches. However, how can this sa...

Resolved! My store shows "sold out", but I have active listings

Customers are finding my listings by description, but when they click "see other items from this seller" it shows "we are sold out, but here are some other stores you might be interested in ". So my listings are active and can be purchased, but my st...

Shipping promotion disappeared from my listings

My shipping promotion is buy 3 items and get free shipping. It disappeared. It’s affecting my multi item listings. They are set up to encourage buyers to purchase 3 for free shipping. Instead it’s charging shipping. Is this a glitch?

Search in "Manage active listings" does not work properly any more

There have been some changes in the search in the seller "manage active listings" page. Until a while ago (abouut 10-15 days iirc) we could use the _very_ useful logic operator "-" to get results exlcuding the ones with the chosen string in the title...

Buying problems on ebay encountered by people outside USA

I am from South Africa. I saw an ad for an item that I am interested in, thus I joined ebay to purchase the item.My old ebay subscription was forgotten by ebay, but registering again was easy enough.Then my pain started. I clicked on the Buy button, ...