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Forum Posts
Current known technical issues - updated as of 9/11/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
"A new device is usuing your account" - BIG OVERSIGHT
You will get a message makeing sure it is you, and instead of simply offering you verify it, it says to do nothing if it's you.MEANING: if it wasn't you, then the message is literally of zero use.Then, it offers that if it (wasn't you?) there's a dir...
Uploading photos for listings.
Today, the photos have forever spinning circles showing they are loading but they never manage to load. I cannot therefore list today. What's the problem?
Incessant captcha
For the love of god, eBay! Can you stop?
account issue
I am trying to list an item on eBay, but there is an issue that I need help understanding to solve the problem. When I list the product on eBay I receive the following error.[eBay Error: The item can not be listed or modified due to a violation of th...
Subject: Technical Issues: Display, Link Functionality, and Page Load Delays
I am experiencing several technical issues on the platform, and I’d appreciate your assistance in resolving them:Extreme Zoom and Formatting Issues:Certain pages display in an extreme zoom level, breaking the format into a line-by-line layout. This s...
Bug Report: Repeating Listings
Dear eBay I’m experiencing a recurring issue with the eBay app. When browsing through listings (e.g., Pokémon cards), after scrolling through approximately 10–15 items, the same set of items repeats before moving on to the next batch. This pattern co...
Not letting me purchase a shipping label
Not letting me purchase a shipping label
Resolved! Problema
Al entrar en ayuda y solicitar la llamada me llega un correo de que me pone hemos intentado contactar contigo y luego pone unos puntos por los motivos que no se han podido contactar conmigo y yo he contactado con mi compañía de teléfono para ver qué ...
Won't Accept Any Mastercard for Bidding
Accepts Visa but now none of any Mastercard. Never had this problem before.
Refund
Seller sent me a refund, but it didn’t go through and I can’t get a hold of anybody at eBay. Can somebody call me back?
Ebay not populating
Ebay very slowly and sends messag to wait or exit
Seller Hub Traffic Page
On the Performance tab of the Seller Hub, for the Traffic section, there used to be a metric displayed, "top 20 search slot impressions" that was fairly helpful.After the update, it is no longer displayed. There is a "change in top 20 search results ...
Listings still appearing after Send Offers
I click in 3 offers to send offers as usual, it says offers sent, but they still appear in the "Listings eligible to send offers"
Can't See Offer History
I noticed a couple of weeks ago that Offer History doesn't show any sent or received offers even though several offers have been sent back and forth by me and buyers. When I have several buyers offering and counteroffering on several items, I always ...
Unable to login “oops that’s not a match”
Incredibly, this problem is back once again. I can’t login and conduct business. Neither the desktop nor the app will allow me to login. This has happened repeatedly for years with this “oops that’s not a match” message.
