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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to signin to my ebay account

Hello,I've been trying to signin to my ebay account for past 4 days. It's says "Technical difficulties- please try again later" I changed my password and it says same error message. I started a refund request and wanted to check the status of the ref...

Search Engine not properly searching

While trying to search for items on eBay app, it is not properly listing items, instead it shows me suggested items and all the other items listed below have nothing to do with what I searched. Please help.

Spam from a VERIFIED @members.ebay.com address - how to actually report?

I'm getting spam ("buy our wonderful sheets!!!") messages from an @members.ebay.com address. I've looked at the message headers and it's definitely from members.ebay.com. (The DKIM and SPF records are valid and verified per all header fields - there'...

Logging into ebay shows Paid Shipped Now on already delivered item

Odd glitch occurring. Ebay says to ship an item that has already been delivered. It started on the 18th where I received 2 emails saying I've made a sale on the same item with the same item number. I logged into ebay and printing out the shipping lab...

SQUARETRADE CANCEL

HELLO, DID NOT RECEIVE ANYTHING FROM SQUARETRADE. WEBSITE IS NOT WORKING PROPERLY. NEED A PHONE NUMBER TO CONTACT THEM . THANK YOU ,KNIFE1KNIFE.

Bank Account Verification Link Needs to be Fixed

I can't verify my bank account. My credit union (Landmark CU) checking account is listed by name on the bank account verification drop-down list of banks - but it's not linked to my credit union - it is linked to another bank (Landmark Bank). When I ...

No payout methods available

First the ebay app on ios said I needed to verify my account for no reason, I changed nothing. It would not allow me to verify my account because ebay's request doesn't match google's standards. I then got a notification that I need to add payout inf...

Blocked listings

As of 7/18 over 1000 of my active listings are being blocked from the view of potential buyers. Help!

Resolved! New listings today not showing on Ebay.

Trying to list auctions, they show up as active on "My Ebay", but can't be found doing a search nor do they show up on my current auctions under "Sellers other Items". Except for my summary page, they don't exist!

Nuisance pop-ups

I suddenly started getting pop-ups for $5 off every time I click on an ad. How do I turn them off permanently?

Issue with search, not returning correct results

When I search for “2024 Topps Colt Keith” I do not get any results that match When I do the same search under Terapeak on the app I get good results

System Not Accepting New Items for Sale

I've been having a problem for the last four days getting the system to accept new listings. The system takes all the information and when I click "List" the screen goes gray and seems to be stuck there. When I try to go back I get a screen that says...

Create listings

..seems stuck. I can create one at a time from Drafts but cannot do any multiple listings from Draft. When I select more than one, page will leave the drafts and go to a blank Create LIstings and spin the blue wheel without result and hang endlessly.

Search not accurate

Whenever i try to look up sports cards or anything really millions of random stuff just pops up.

Search not showing correct items

For like 2 days now whenever I try to look up some sports cards, random stuff pops up. It has happened for everyone I know. I try to look up a specific card and instead of finding the exact card I see 54 million results of random stuff on eBay. It m...