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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

lost account

i have accidently lost my no one account,i have items i have ordered that havnt arrive,but mainly for my 1400 positive feedbacks cheers mel

(android mobile app) Item Specific Size Bug - Error to add shoe size when already exists

(android mobile app) Encountering repeated error message despite presence of US and EU sizes for sneaker listings: "The item specific Size is missing. Add Size to this listing, enter a valid value, and then try again." It appears this same bug was po...

Checkout

Cannot access checkout after putting item in cart.Get "Pardon our interruption message"

How to stop the $5 pop up?

I keep getting a pop up telling me I can get $5 to download the app(I'm using the pc right now when I see this).Is there anyway to make it stop permanently?

Active listing Page Won’t Load

Acting listing Page Won’t Load

Filter for WiFI + 5G not working

What is the issue with your filtering. I try to narrow down my search for Apple iPad with WiFi & 5G. If I click on that filter, select Apple that works. Then Select Internet connectivity for WiFi & 5G, that works. But as soon as I change to Storage o...

How do I remove that obnoxious pop-up for 1% cash back?

Resolved! Authenticity Guarantee not showing up for listing that should have it

Authenticity guarantee is not showing on a listing I'm making. The item meets all the requirements. It's a Miu Miu handbag priced over $500. I've tried every which way to make it show up and I can't figure it out.

Global error. When will this be fixed? Need to get this ad done. This problem is on your end.

Please fix this

Issue with Discounted Price Display on Offer, buyers will get $0.00 offer which is free

I recently sent out an offer to my potential buyers with a discount set between 5-10% off the original price.However, it seems that the discounted price is incorrectly displaying as $0.00 instead of showing the correct price after the discount is app...

Pardon Our Interruption...

When I try to log in to the site from my computer, I get this message: Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. Please fix this error. I can't log in to my store.

Dropped listings

Some of my listing have been dropped. Some from months ago.

Please try again later error when I try to edit a listing

Help please

Ebay customer service is unreachable

How can you reach a real person on ebay with a problem???

I need a dark mode!

This site appears to be missing a dark mode, which in some circles is considered an accessibility feature. I know there are 3rd party browser extensions to "add" a dark mode, and those same 3rd party apps require you let them have full access to your...