Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can't post in bulk for sale from the unsold list of lots

I can't post in bulk for sale from the unsold list of lots, I don't know what the problem is - please inform me

Looks like something is missing. Please fix any issues and try again. Photos

For several days, I have been having this issue when trying to list shoes for sale. It has let me post 2 pair, but I got 7 pair in my drafts that will not post. I have cleared my cookies, I have restarted my computer, I have retaken the photos, I hav...

Postage refusing to work

When trying to purchase a royal mail postage label via ebay to send item to buyer after paying with PayPal for it it just bounces back to a search items screen and no label? Tried a few times and no postage generated, better not be charging my PayPal...

Unable to accept seller offer

Hi, I got an offer a couple of hours back and I'm trying to accept it, my account is clean and in good standing and everytime I attempt to accept it on mobile I get "Oops! Something went wrong" on computer "There was an issue processing your request"...

Accepted Offer but shows pending

HI I have to items I accepted offers on but now they seem to be stuck in the system it shows still for sale and in 2 carts but when I click on the listing it says pending this has been for the last 2 days on 1 item the other is 1 day can't seem to ge...

EBay search engine

Is anyone having issues with eBay search engine? I type in a search and there’s a top row with recommendations followed by irrelevant results.

20 year account I can't buy or sale. Funds owed from sales, sitting for 3 weeks now. 7-11 and KFC?

I can't list anything since any balance from successful sales accumulates in this 'grayed out' section of my profile. (20 year account) I have spoken to 20 yes 20 techs via txt, calling back never happens. Out of the 20 techs, I was a d*(k head becau...

Ebay record shown paid but not payment record in Paypal account

I recently made a purchase on eBay and eBay shown the order was paid. However, the seller has informed me that they did not receive any payment from my end. I've checked and found that there is no payment record in my PayPal account, and my credit ca...

Resolved! hacked ebay friend account, can't contact ebay at all

So, a friend of mine got hacked today, they got his email, pass, changed his number somehow and ebay "doesnt have any agents up" called 2 times already just to talk w a a.i "agent" bc there aren't any agents up or at least thats what the bot tells me...

Why am I being charged again for an cancelled order by the seller?

Hello,I purchased a car part and the seller told me that they cannot ship it to my location and they offered me a refund which i accepted. The order got refund status and says it will take 3-5 working days to process. But this morning i got pending c...

Ridiculous Rules

We have just sold a lathe which weighs a few ton, and the buyer contacted me to pick up and ebay would not let me send a message because there were contact details in there!! I then rang customer services who would not talk to me because I wasn't the...

Bulk Listing tool down also! Please fix can't relist to fix prices for my eBay store.

Can not use bulk listing tool down several days now. Just white screen and never completes listing process. Please fix. Can not relist items to my eBay store. Thank you.

Unable to signin to my ebay account

Hello,I've been trying to signin to my ebay account for past 4 days. It's says "Technical difficulties- please try again later" I changed my password and it says same error message. I started a refund request and wanted to check the status of the ref...

Search Engine not properly searching

While trying to search for items on eBay app, it is not properly listing items, instead it shows me suggested items and all the other items listed below have nothing to do with what I searched. Please help.

Spam from a VERIFIED @members.ebay.com address - how to actually report?

I'm getting spam ("buy our wonderful sheets!!!") messages from an @members.ebay.com address. I've looked at the message headers and it's definitely from members.ebay.com. (The DKIM and SPF records are valid and verified per all header fields - there'...