Report eBay Technical Issues

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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

payments

Still trying to get paid for items that have sold.2 weeks ago.there is definitely a big problem with the eBay system Cannot Withdraw to my bank account !!!

eBay sent me a survey. Clicked on the link , says: The URL is incorrect.

In the past 3 days eBay customer service called me back quickly and really were helpful. Solved the problem with mins. each time. I would really like to give these reps ( US BASED!) their very deserved 5 stars. Both survey links were invalid and read...

Automatic Feedback option is automatically leaving feedback for things I BOUGHT

Just as the title says. I'm a seller, and had my automatic feedback options set to leave feedback for buyers as soon as they leave me positive feedback. However, after checking my purchase history, I noticed feedback was being left for SELLERS - peop...

Ebay Buy shipping with USPS is reusing recent tracking numbers

Bought shipping today. Have not shipped. Tracking number shows shipment was scanned yesterday and is in transit. Cannot make the automated assistant open a trouble ticket. No agents on duty. Unacceptable

Very slow in selling listing page

The past 2 days it's taking forever to list an item because the eBay site is very slow it freezes at every line that I enter. I already reboot my laptop, checked other sites and they running fine.Thanks

In women’s dresses the only size coming up under petite sizes is petite small.

Can’t get any other petite dress sizes to come up in the filters other than small. No medium, large, etc nor numeric sizing

View count not working leads to slow sales

Ever since EBay released an update to stop bot traffic, there has been ongoing technical issues with the view counter. Over the last week I have been listing items that have a medium to high demand. I noticed that some items were getting watchers but...

Technical problems, low sales, no activity for sellers and stores.

October has been a month of many problems and issues with the site—far more than usual. Since last Thursday, October 24th, sales, offers, and activity have dropped off a cliff. I, as well as others, have reported a great deal of technical issues with...

Resolved! EBay (in Europe) omits entering orders into Buyer's Purchasing History, Returns are not possib

I live in the US. While in Europe, I ordered Oct 12th ‘24 on Ebay an Apple Power Cabel for MacBookPro from a seller in Germany. I paid with PayPal. At the time I did not record seller’s info. Ebay did not issue an order confirmation #. I logged again...

Resolved! My Avatar is missing

My avatar seems to have disappeared here in the community and I'm not finding the option of uploading one in my settings.

Return label

I need a return label and can't get it

Accepted an Offer, don't think Seller ever got it, Stuck in Pending awaiting payment

I accepted an offer on a promoted listing. It has been stuck in Pending awaiting payment for two weeks. Each time I log in it tells me I have a New Offer. When I click on Review Offer, there's no offer. It's stuck in Pending. I have no idea how to co...

If you experience a technical issue on eBay, we want to know.

"If you experience a technical issue on eBay, we want to know." But what are you going to DO about it? I've not been able to see my Purchase History for over 48 hours. I have called ebay customer support five times (hours) with no resolution. The las...

Manage Active Listings Search Feature Not Working

You can search but you cannot select which field it searches. I am unable to select Custom SKU field it only searches all my fields. I use the Custom SKU for inventory so if I try and search for example M for my M bin it brings up any listing with th...

searching for vehicles.

The format for searching for certain vehicles is messed up now. When searching for a certain category of vehicles the site does not select to vehicles only. Thus making the buyer to go through parts the same time looking for certain vehicle. The vehi...