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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! eBay support lying to members...

I started my eBay page over a year ago and was trying to set up everything to sell my new product line, but someone was already using my registered brand name as a store name. Also setting up my products on Amazon, Walmart, and my own website, I step...

Reactivate your eBay account

Мне пришло сообщение от eBay ,( Reactivate your eBay account) в котором говорится о том ,что мне временно запрещено продавать и покупать на eBay ,пишется что необходимо задать несколько вопросов мне,чтобы я смогла продолжить работу.Однако на почте мн...

new items you may like promo inserted into my ebay

Recently Ebay has started inserting promo ads into My Ebay between ended items. This is very annoying and not wanted. Is there a way to prevent these ads from apperaring between each ended item?

Auto Relist Gone?

Good afternoon everyone, was just reaching out to see if anyone has experienced recently their auto relist function on auctions disappeared? I have been selling on and off with eBay for over 10 years and have gotten more consistent within the past fe...

United Kingdom not available to Ship to for USA Sellers

Hello, I'm based in the UK and often buy diecast models from the USA. Recently, in the past year of so, it feels like, a lot of USA sellers no longer ship to the UK. Many times now when I click on an item, then on "Postage">"See Details" the seller h...

Sending out offers as a seller - buyers can't accept for combined shipping

Hello! I sent out a bunch of offers out as a seller today and had multiple buyers asking me how I can combine shipping when they are forced to decline or go straight to checkout. I have direct payment turned off. Previously, at least as far as I can ...

Store Categories

When trying to Manage Active Listings, I click on 'All Categories' to see all of my Store Categories to pick a category that I want to list in. Instead of seeing ALL of my Store Categories, I am only seeing 11 of my categories. It has been like this ...

Unable to add items to cart.

Attempting to add an item to cart causes the page to just hang on the "Adding to cart" window. It then says "You're almost done" and just stays like that. It started suddenly, I was able to add 5 or so items before this started in the middle of it. I...

Resolved! Unable to send offer to people watching my items

Hi, I seem to have this option disabled or missing form my account? I am fairly new to eBay and have not used this feature before however after a conversation with a potential customer I found I was unable to make an offer. I can see in some other po...

lot of trouble trying to sign in been wiyh e bay for years

another phone number

Resolved! Years ago we could rate a bad buyer with negative feedback now only a postive button to press.

Buyers purchasing items holding bad feedback above my head then posting bad feedback wants a full refund or she will not remove it how is this not abuse. Why can't I leave her a bad review for lying and creating a negative post on my 100% positive fe...

Saved sellers

Does anyone know why note to self does not work under Saved Sellers?

How can the SEND/SUBMIT button be restored in order to leave FB? Thanks

The feedback send/submit botton is inoperable...please help to restore it, thanks

Saved search emails don't show pictures anymore

For a few days now my saved search emails don't have pictures of the first 12 items like they have always had. Is this an Ebay glitch or did I change a setting by mistake?

Activity on your account isn’t following policy: Listing cancellation policy

I received this message from ebay 2 days ago (see below). It states that this judgement was made by artificial intelligence . There is no specific listing cancellation cited in the message. I have not cancelled any sales. I have ended listings and th...