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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Tracking numbers not found?

NEED HELP.... I printed off my shipping labels and took my packages to the post office.... eBay states I still need to ship...I looked, and the tracking numbers weren't uploaded....I check the tracking numbers on my receipt on the USPS APP and it's s...

The reason for Ebay technical problems

The reason for much of Ebays ever increasing technical problems is that they lost or scared away most of their really good codewriters, programmers and other gifted experts. After Paypal and Ebay split, both organizations brought in managers very muc...

Ebay site slow and crashing

I don't know where to post this so please advise me if it's misplaced.I have been a very active ebay user both selling and buying for many years. The end of June, 2017, the ebay system became almost unbearably slow to the point of eventually crashing...

Remove feature on My Collections keeps reloading page

Why can't I remove multiple items from my collection? Each item deleted reloads the page and I have to click edit each time I want to remove an item. It's very time consuming and annoying. I wonder who, at ebay, thought this new up"down"grade was nee...

TECH PROBLEM...

WHAT IS THEIR {EBAY} PROBLEMS TODAY?...7-26-2017...I CANT ACCESS MY MESSAGES OR CUSTOMER SERVICE...or even log out of my account...

Purchase history Unresponsive

Purchase history down.....

my active listings are not visible

I was editing some of my listings with bulk editor and all of my listings now are not searchable and customers cant order, is anyone else having these problems?

Listings not appearing on Ebay.com

I have two ebay accounts one is quite new the other has been around for ages. The older one listed items via GSP and they appeared on Ebay.com consistantly. Now listings from both accounts are not showing any listings on.Com. To be honest help and su...

Website/Technical Issue

What is up with the Pop Up message of "Something went wrong. we're sorry" that happens frequently when I try to select My eBay page?

Hacked account

I cannot access my account and for that reason, I cannot contact Ebay. The email and password seem to be changed. What to do?

Photos not correctly displayed

In the last 36 hours, photos inside listings have displayed incorrectly. I see the primary photo TWICE, but the others are inaccessible. When clicked on, they still display as thumnail size. Site has also been difficul/slow to load, but I assumed tha...

Where has my "followed searches "notification E mails gone

Have I done something? I have not received any " Followed searches " e mails for months, I did try E bay but you know the resonce I got from them ZERO. Can someone please help me.

Why did you mess with the items sold/shipped/waiting to ship interface AGAIN!!!!!!

Stop "improving" things that work just fine. Everytime you change something, my employees get confused and make mistakes. How about working on things that could really help sellers.

Feedback and ebays head in the sand.

EBAY It is very clear to me as a seller and a buyer that ebays feedback policy favors the buyers over the sellers, by allowing buyers to manipulate the feedback system without cause or worrant and buyer's knowing that a buyer wont receive anything le...

Overcharging and catagory not valid? Can't list!

Two totally different items and I get the same message and can't list them. It looks like there's a problem with this listing.The category is not valid, select another categoryAnd the fees were high, so I clicked the total and it showed that I was be...