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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bug in Recent 5/2 - 5/8 100 Free Insertion Fee Fixed Price Promotion

I accepted eBay's recent promo for 100 free insertion fee fixed price listings (ending tonight 5/8/2017). I also have my usual monthly allotment of 50 free.When I tried to relist using the promotion, it deducted the listings from my monthly allotment...

what is this RUSSIAN ROULETTE???

Who is in charge of how the ship G S P costs are inputed to a listing in 1st place ???is it a program at E-bay or at Pitney bowes so i can direct this erronous issue to the correct corporations IT departmentas i been watching quite a few auction form...

Descriptions completely and randomly screwed up

This started last week, and it's continueing now. I'm scheduling auctions for tomorrow and use a standard template for info on payment, shipping etc in the description field. Been doing this for years and never had a problem. Starting last week it is...

Hey EBAY its 2017. I shouldnt be getting "Watch list is full" warnings.

Had to delete another 20 items i would have eventually bought because my Watch list is full. Maybe EBAY should buy a few more servers and fix this. They are losing money.

Fraud

Fraud??I tried to purchase a clock. Payment failed said try another method . I tried again.....same message.Logged into paypal both payments pending on my card even though ebay said no.No sign of the transactions on ebay . Waiting 2 hrs for paypal no...

Item I won is showing as "I missed out".

I won an auction 15 minutes ago now, and it's as though I haven't won it. Not showing as won, just that I missed out. No notifications, no email, nothing. My user ID is clearly the high bidder though.

"Report an Item" is down for last two days, at least

I have tried to report two fraudulent auto parts items in the last two days, and cannot do so. I get to the "report an item" page, but the selection buttons are not working. We all know lots of folks sell fraudulent items, and auto parts are probably...

eBay messaging not working

I woke up to no messages on ebay but my outlook showed I have several offers. I countered one and never got the counter email - Anyone else having this issue?

Search shows item as Fast 'N Free but listing charges postage

I have purchased items thinking that the postage was free and then getting charged postage when I have won the item. I thought it was my mistake but it appears to be a software error. Here is a listing example. If you search for 9 eureka rr bags and ...

Revised listings disappear!

Click on one of my store listings - clicked Revise Your Item - changed title and price - click save - was shown usual screen with blue buttons Revise Another Item, I'm done, etc. Clicked Revise Another Item which took me to my selling page - active l...

'Shipped' e-mail notifications no longer have the item's title in the subject line

Since the end of April 2017, the transactional e-mail notifications/alerts, which are send when an item is shipped, no longer contain the item title in the subject line! Before, the subject line was, for example: "SHIPPED: rare metal signal plate"Now...

Draft will not list, not error message

When I click "List It" on my draft, it looks like it's going to list. It takes me back to my main "Sell" page and my draft is still just a draft.When I try to use the Ebay app to list it, it gets stuck in an infinite loop where it tells me I need to ...

Thenew selling format is poorly designed ,,,

I recently contacted ebay ,,,to change the new format back to the original and much better easier to use format ,,,,SEE below for the message I sent ebay ,,,,,I encourage all sellers ,,to contact Ebay ,and tell them that this new format is ,proorly d...

Unable to Access Ebay Using Any Browser

MS Edge does not load ebay page, giving me a blank page with text "Connected Successfully". Firefox gives me a warning message saying it's unsafe to visit Ebay. This has been going on for the past week. The few times I've been able to access ebay, it...

Photos not showing in Google Chrome in My eBay or Selling Manager

Some of the photos of my listings are not showing up in My eBay or Selling Manager. It started yestereday after the Google Chrome update!!!! Refreshing doesn't help. All I am getting is a box that says "item picture"