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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

browser window disappears

I am on mac using Safari - I have always saved searches as bookmarks in Safari - lately, when I am on my ebay page and I try to open one, the window disappears! the history does not even have the ebay page on the list!

EBay/ PayPal sent the IRS a 1099 saying we pay $30k when less 15k!!!

Everybody check their New hope page we have found they have us co-mingled somehow with someone else and I've been trying for three months to get it straightened out! This year they have us making three times as much as we have actually made!More disc...

wrong page opening when I select to buy now or contact seller

When I click on the buy it now button my recent purchases page opens, same thing happens when I click on contact seller. What is goin on ??????????

buyer told on checkout that the paypal option is "not available for this item"

0% APR with 24 Easy Payments is a promotion currently running from July 10-July 23. However the Easy Payment option is not available at Checkout, thus nullifying the promotion.

File Exchange Error- Abandoned Job: 826654999

Hello, I am trying to upload listing through file exchange but getting following error:Abandoned Job: Abandoning Job: 826653629Abandoned Job: Abandoning Job: 826654999 Please suggest where I am making the mistake.

CHASING THE TRS GHOST- FAKE TRAFFIC DASHBOARD

Has anyone else given up on chasing the TRS Ghost? We just had a call in and found out 160 + transactions were shipped early and delivered early but yet we got hit with late shipments. Are the traffic dashboards real? Our traffic flat lined we called...

Video Ads

Can't work on eBay because it takes me to the video ads at the bottom of my selling pageWhen I scroll back up it just drops me down to the ads again...getting mighty sick of looking at Hotels.com when I want to relist some items

Shopping cart order appears to make free shipping on items ?

OK I had a buyer purchase two items today he put in his cart and at checkout it gave him free shippng. I do not offer free shipping. it was not supposed to be free shipping. What is going on.? I also had numerous buyers claim the ad says free shippin...

Promotional offer activation error / glitch

I received a promotional offer from eBay ( List. Sell 5 for Free. Get Paid.) showing up on my homepage as well as my seller dashboard. See attached images.Click the banner on the homepage takes me to the activate offer page and once activated returns...

No gallery pictures getting old

Listed today and 11 items sent email stating no gallery pictures , while I appreicate the heads up and email of how I SHOULD REPAIR it, I should not be paying or using my alotment of listings when eBay has damaged them. How about stopping all the fri...

number of auctions on oage

Good morning. I have a problem that I can not seem to solve. In the past, I have been able to put 100 auctions on my page when I am searching for auctions to bid. Now it has gone to 25 auctions and I can not change it back. Can anyone help me?

Can't Add Items to Shopping Cart

Every time I go to my shopping cart the site sends me to the summary of my account and I get a pop-up massage that says "Sorry, we couldn't complete your request. Try again later" Any help is appreciated

Totally different person's paypal account on MY checkout!!!

When I was trying to checkout my items, Ebay gave me unknown person's paypal account and also credit card information at checkout. How is it Possible??? Did anyone has that kind of GLITCH?

Video Ads

Customers emailing me that can't place bids on my items.

This is my first post but I seem to be having a real problem. Two customers in two days have emailed me to tell me they can't bid on my items. Yesterday the customer was really **bleep** and told me so in 3 different emails. I don't have blocks on my...