Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How to use compatibility notes in File Exchange

Hello,I would like to upload Compatibility Notes using file Exchange, but I'm not sure about the format I have to use. This is a typical template of the method I work with (compatibility and k-types): How could I add the Compatibility Notes? I haven'...

Summary page "active items" headings have dissapeared

My summary page "active items" link has dissapeared. It reappears after accessing my lists etc etc - is this an ebay bug or an unwanted change in funtionality?

Followed searches on non home eBay sites no longer work

As a UK member I also search the German and French ebay sites for items of interest and have set up appropriate searches on the .fr and .de sites. These non home site searches no longer work when accessed from my search list - returning only items fr...

eBay Messaging

"Message" in eBay Website not show all conversation between I and seller.Here I capture the display when I open eBay site and notification email from eBay.

eBay Website is badly in need of fixing - Cannot Contact/Send Message to Member/Payfor and so much m

Over 2 hours of frustration again On eBay Website.....I have since sent an email with CCto ebay/ebay UK/Support at eBay/webmaster at eBay explaining that trying to actually Contact Member/Contact eBay support/Payfor/and so much more does not work for...

Markdown Manager Sale -- Not reflected

Markdown Manager is not working correctly. Many Sales never go "Active" when scheduled. When Markdown Manager does process a scheduled Sale, very few of the actual listings are processed. I set up sales and woke up to see, they were not processed.......

Search button in new Orders Page on Seller Hub acts like the RESET button. It's a bug.

On the Seller Hub, in the new Orders Page (aka Manage Orders)The search (magnifying glass) will RESET the search sometimes, rather than Search with the selected parameters.For example, I have set the pulldown fields to what I'm searching for. With a ...

SellerHub - Sales tile says "no listings"

On Seller Hub, Performance page, there are two tiles in the top row for me: Sales, which contains a bar chart of of my daily sales for the last month and displays the sales and totals and Sales (last 31 days), a box on the right that that displays th...

Bulk Edit Listing then they Disappear

I was bulk editing 3 of my listing today, just adding to the inventory and then I submitted them. Later went to look at them and they were all gone! Also none of my edits to single listings changed.Anyone else seeing this today?

Beta testing for lists. Hate. Hate. Hate. Hate. Tried to send the following message to eBay staffer:

Message Subject: Beta testing for lists. Hate. Hate. Hate. Hate. Dear [Beleaguered Staff Member], I am a regular eBay shopper, and recently read and responded to your comment in the Community help section regarding the beta testing doing away with th...

Selling section says it's empty

After uploading the last ebay / ios update. I get no items for sale 5 out of 6 times I enter selling section. When I know I have items in that section! Is the new update bad?

Resolved! Ad & Picture Servers Are Ruining My Ebay Experience!

Each and every page on ebay instantly seizes any browser I use causing long delays or computer freezes which won't clear without ending the process in my Task Manager. Ebay's ad and picture servers are seizing the browser and taking forever to load i...

First error fixed now what.

I got the call from ebay was just asked to confirm my account with a 4 digit pin I entered it it said I confirmed my phone number and it said you can now sell things but now when I try to sell something it keeps asking for me to do the same things ov...

Watch List Problem - Only Works Intermittently

I am having great difficulty in working on my Watch List. Starting about two weeks ago, most of the time I get the "Cannot complete this request now try again later." message in red font. I will reload five or six times and then, intermittently, I wi...

Bug in Listings on Seller Hub - Sorting Fails to work.

On the Seller Hub, Listings Page, there's a bug Sort by fails to work. I can replicate it and see this every day.I sort by "Available Qty" field. Every day I see listing records with Available Quantity that are not correctly sorted by the values in t...