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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay not working

I can search for an item. Search page opens up. Click on an item and nothing happens or I get a page saying "something went wrong"!!!!! Problem was all yesterday 28/7 and now the same this morning!!

eBay message system not including buyer's photos/rejection

eBay Buyer/customer using iphone apparently attached single photos per single eBay email. 7-29-17Upon receiving and opening his ebay mail, 3 were blank, no attached photos. The 4th email, the buyer's only message, was corrupted and not understandable...

Really annoying bug in eBay app for iOS!!!!!!!

Having problems with listing when entering item specifics from sell similar if I don't enter in a certain way the app will just shut down and also if I don't deselect the old specs it will enter them on the new item plus the new spec and then tell me...

"The authorization server is unable to handle...."

{"error_id":"temporarily_unavailable","error_description":"The authorization server is currently unable to handle the request.","http_status_code":500}

wrong shipping total ??? extra 2 cents?

So we had a buyer check out with $5.02 total for their shipping when we have our maximum shipping cost set at $5.00 Going to go ahead and refund $2.02 and to the buyer for the WEIRDNESS! Hope this gets fixed soon-

computer tochscreen

My computer says it is touch screen but when I set it up the touchscreen does not work I just bought it a few days ago I have gone under device manger and checked under Human Interface devices and there is no HID compliant touch screen. They HID comp...

Problems printing label through app

App allows me to print labels for each item and pulls the correct shipping info for the purchase. Once payment is made, however, the item does not mark off as paid and auto-upload the tracking info per usual. Have to go back into each listing and mar...

“We can’t process your payment”

I’ve been trying to purchase an item all day and have been recieving this message: “We can't process your payment. Please select a different payment method or check your payment details including your billing address.” My bank has more than enough mo...

cannot view daily deals

I see pictures of the trending deals and the spotlight deals. All other deals have titles but no pictures. This has happened in the past week.

Can you do an 'Advanced Search' into "Item Specifics"?

I am trying to find certain certification numbers for coins, such as 4515264-032. If a seller lists the cert number it is usually in "Item Specifics" and "Advanced Search" does not pull the item up. When the seller puts the cert nimber in the 'Discri...

Is IE having issues again with Ebay?

Is there issues today using IE? I had been trying to print a label, and just kept getting the spinning wheels. Tried thru Paypal itself, and got an "Internal error try again later" message. Went thru Goggle Chrome, and was able to buy and print posta...

[Server Error] - I cannot access my messages.

I cannot access my messages through web nor mobile app.

Drafts deleted that were less than 30-days old

I posted this in buying/selling board but realise it should be posted here. Hopefully someone from the ebay community staff will respond when they return from the ebay open. On July 16 eight to 10 drafts that were about 15 days old were deleted from ...

Photo theater not opening

Not long ago from My eBay following page you could click on a photo in the gallery and it would open the photo theater, where you could get a closer look and then click to open a new tab. Now, when you click on the photo, the photo theater flashes ve...

Email Notification of Items Delivered

Hi, For the last 4 weeks I have been receiving notifications at my personal Email address listed with Ebay stating my items have been delivered even though I already know this. I called the Philippines yesterday about this. Went into my account setti...

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