Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Opt in for the new version of orders page seller hub

we were opted into the seller hub and accidentally opted out by clicking revert back to old page on the orders page Can you put us back to the new version asap as this is much better with the automatic buyers note PLEASEEEEEEEE HELP I have been in co...

eBay restricting sales and purchases?

Just to clarify, now that the powers that be have eliminated the add to list feature and are now only allowing the use of the watch list, all eBay buyers are henceforth limited to only 200 auctions and/or Buy It Now items that can be tracked at any o...

Issue Reprinting Shipping label

I never had this issue before but when i tried to reprint a shipping label the message below pops up. Transport inbound I/O exception in Transaction: com.ebay.kernel.service.invocation.client.exception.ReceivingException: Socket read from ibdswebp-re...

Problem with images and css on my google drive

here we go. I have an ebay 'store' which they are now requiring all request from any of pages to use HTTPS requests. So It will take me a week or so to upgrade my server by the admins, as I do not have root privileges.So after checking I found out th...

New mobile app.

Why did they make to new mobile application not work on older Samsung phones. I have an s3 and can't down load app to this phone. They say I need a newer phone.

-page error: as you look "Order details", it reminds "Don't forget about this item" -in it "Free sh

-page error:as you look at "Order details",other part of page reminds "Don't forget about this item" -and in there shows "Free shipping", which is actually not

Picture loader erroring out when listing

Just the new tech issue of the day, just going to start posting one each morning. Does Ebay even have tech support?

Bidder can view my Scheduled Listings - not Live Yet!

Bidder messages me: "Sir i'm currently bidding on the ***** and while your site also shows ***** it won't let me bid on it? Shows pending listing? I would like to be able to bid on this also can you help?" After some head-scratching I finally deterin...

Unable to contact e bay

e bays phone number from uk has changed, and it does not work.

EBay keeps changing my prices when I use the bulk edit feature in that stupid new seller hub

Every time I use the bulk listing feature to change my prices, EBay messes them all up. A pair of shot glasses that were listed for $7 was changed to $600, a $450 Jack Daniels shot chiller was changed to $15. A vintage fan was listed for $175.00, I h...

Sold Items - Something Went Wrong

Just tried to get into my sold items, but all I get is the below page! What is going on with eBay these days... AND HOW THE SMEG DO I VIEW MY SOLD ITEMS?????

Q: Why can't I ask seller a question anymore?

Q: Why can't I Ask Seller A Question anymore? A: On auction page click on the sellers feedback number next to their eBay name. Then on the upper right of the next page click on contact seller. This will take you to the question page.

Listing Editor on App is defaulting to Bulk Editor instead of the basic "no frill" listing style

When I list an item using the eBay app, it defults me to the html listing editor instead of the basic listing page. Can anyone help? Anyone know why? It happens if I "creat a new listing" or "sell similar item." Any help will be greatly appreciated.

Account problem

Hi guys! 1. On desktop my account Ebay website my last purchase marked "still not paid"! and BUY button not working.. 2. On my account mobile Ebay app.- Item marked as SOLD and not send!! 3. On my Bank account money not charged.. 4. Paypal is linked ...

uploading photos to Ebay from windows 10

I feel so stupid. I've sold on Ebay for years without this problem. Just got Windows 10 and dowloaded photos from my phone to Photos and I cannot figure out how to upload them to Ebay. When I am creating the listing and I click on add photos I cannot...