Unable to print return label due to system error - Customer service can't help

[ktechenterprises]

I've been struggling with this issue for the last 1 week +. I'm trying to return a defective item to an ebay seller. When I try to print the label that the seller sent me I get a message saying "Sorry we're not able to process the label at this time, please try again later."

The same issue occurs when using this link with the returnid appended 

http://postorder.ebay.com/Return/ReturnsDetail?rmvHdr=true&action=emailLabel&returnId=

 An eBay customer service rep last night escalated my return to eBay in order to reissue a label and that didn't work either. Another customer service rep told me that the label would start working today - it hasn't. 

Does anyone have any ideas? The seller is refusing to pay for the label, so I'm going to be out $10-20 due to eBay system errors. 

[ktechenterprises]

http://postorder.ebay.com/Return/ReturnsDetail?rmvHdr=true&action=emailLabel&returnId=

 An eBay customer service rep last night escalated my return to eBay in order to reissue a label and that didn't work either. Another customer service rep told me that the label would start working today - it hasn't. 

Does anyone have any ideas? The seller is refusing to pay for the label, so I'm going to be out $10-20 due to eBay system errors.