Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New Messages Inbox Randomly Deleting Emails

Check your inbox. Ever since eBay permanently switched everyone's Messages to the new version, I have had random deletions of messages, both old and recent. I never delete any of my messages, but when I go into my Inbox lately, I have trouble finding...

Resolved! Seller Capital Loans from Funding Circle Application Link Not Working

On the Seller Capital landing page, when you click the "Apply Now" button it takes you right back to the Seller Capital landing page.

How should i post a link, galaxy tab a6

A member said he couldn't open the link I see the images uploaded by eBay community usersI think they're on a laptop or desktop... I tried copy and pastingAnd more

Can not contact agent

I have tried several times over several days. The option to call or live chat with an agent has been taken away from me. If I someone manage to have the automated assistant say “have us call you: wait time is 8 minutes” and I click on this, then it s...

Listing tool down?

I'm trying to make some shipping edits to an item that a buyer is interested in but everytime I try to I get the message that the listing tool isn't working (see screenshot). Is this a technical issue that eBay is working on or is it something else?

Screenshot 2024-10-30 at 12.42.35 PM.png

Fix Your Search Engine

Hey Ebay! I just asked to see Shrek figures and you show me five items which were all the same figure. I went on Google and found you have dozens of figures for sale on Ebay. How are you going sell stuff if you hide from your search engine?

Can't create a listing

I have tried a few times to sell an item but when I get through with the listing information and I try and post it it says try again every time. Can you let me know why this is happening? Thanks Robert

"Or buy it now" line added to all my watchlist items regardless if it's available

Yesterday I noticed that a line stating "or buy it now" has been added to hundreds of items on my watchlist that are not currently available for sale by the vendor. It wasn't there a few days ago and prohibits me from performing a ctrl-f search on th...

Entered wrong shipping info

I accidentally entered the wrong tracking number and I now can’t get my money as it’s put on hold until it shows delivered. I don’t know how to change my tracking number so I can get paid. Does anybody know how to do this?

Problem with Picture editing Oct 29,2024

Still can't edit pictures when adding a new listing...only can delete pictures. Is this being worked on or can you lt us know when this will be fixed.

eBay glitch

Hi, when I try to list an item or revise it it keeps telling me that I need to verify my email. I’ve already verified it and I already changed my email to see if it fixed it but nothing works please help.

Pandas and Lions and CAPTCHA over and over

Seems so many are having this issue ebay needs to fix. Stop telling us its our computers!! Cant be we all have computer problems it is a tech issue!! Trying to buy sell look at feedback look at purchases......so annoying so far this am 12 times. Am I...

Ebay webpage

Is there a problem? I'm unable to pull up the website on my laptop

System issue to contact seller

I am having a system issue why trying to contact a seller for this item -you system is not allowing it and showing a blank screehttps://www.ebay.com/itm/266921487327?_skw=Skechers+Slip-ins+Relaxed+Fit++Cayson&itmmeta=01JBCPC185EGR2SYTJ2THESG6V&hash=i...