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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Traffic Page Not Changing

I am unsure if this is a glitch or what is happening. My traffic page has shown the same page views since this morning. With 2300 items and normally selling 5-10 items a day, it seems very suspect that I have had zero traffic for 8 hours. Is there so...

Constantly have to log back in, Ebay ignores "trusted device"

Recently, maybe since about 2 months ago, I am constantly forced to log back in sometimes twice/day, sometimes every couple of days. I always "tell" the system to "trust my device." What has changed? Is there anything I can do about it? I have been a...

Ebay think that i am a bot

Hi, i use daily product research, but now i see only this page Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving throug...

Frequently bought together - causing massive lag and page shifts up/down rapidly

This frequently bought together 'feature' has just appeared for me on the eBay website in the last few days and it is a complete headache. As I scroll through my purchases, the page rapidly begins to scroll itself up and down rapidly, sending me some...

"A new device is using your account" every time I log into ebay. Had to change my password 3 times.

Is this a widespread issue? I can't remember my password if I have to change it constantly. It's been going on for about a week.

Changed username and now my account is messed up

My real account is messed up and won't let me post so I had to create this account just to be able to post this. I changed my username from dearlybeluvd to lollipop-card-shop about five days ago. Something went wrong with the change and my account sh...

Uploading photos to new listings not working/verrrry slow

Extremely slow upload if it even works.

Where is my December statement?

They always send financial statements, this time they didn't.

Can't login on iPad. Captcha screen issue.

Hi,I just logged in now using a desktop Windows PC. This morning I was able to login on my iPad, but I tried again this afternoon and the login makes me solve a puzzle piece captcha. That's fine. I succeed instantly, but then it takes me back to the ...

What Happened To Custom Search (SKU)

We are unable to search Custom Label (SKU) on our active listing page. It's gone fromthe drop down menu. We sell for a number of clients and we use the CustomLabel to search their listings. Anyone have ideas on this. Thanks

Resolved! Help a seller will not send me a printable label for a return

The seller sent me a label for a return and he says it is printable, but it is not. On my computer when I try to print the image of the label goes white and out comes a white sheet of paper. I have tried at least 20 times over many days. Now the dead...

$10 coupon off for downloading app

If you notice on a previous thread, MULTIPLE people posted how they downloaded the app for the coupon scan code to DISAPPEAR. IT IS A SCAM. Ebay shut the thread claiming it didnt have a relevancy due to year 2021, but HERE WE ARE in 2025 and I was SC...