Report eBay Technical Issues

Forum Posts

Sorted by:

30% of my listings have disappeared....

A weird thing is happening on Ebay. While some of the clothing items I've listed 4 years ago (originally as GTC) are still being automatically renewed month over month; more recent listings (both women's and boy's clothes) have totally disappeared. I...

Resolved! Business Policies page error

Service Unavailable - DNS failureThe server is temporarily unable to service your request. Please try again later.Reference #11.c05c617.1737857405.158c7f95https://errors.edgesuite.net/11.c05c617.1737857405.158c7f95

Did eBay Shut Off

Zero Sales, Zero Offers, Zero Offers to send. This site is circling the drain.

Wording on Return window closing under recent purchases is misleading

This may be minor but just affected me directly on a return window closing unexpectedly. The wording is as follows:"Returns accepted through January 21st"Interpreting this correctly would indicate that the last chance for a return is EOD on the 21st,...

item sold on first day of reinlistment of a 7 day auction,

item didnot not sell first time around, upon being relisted it apparently sold on first day, I did not mark the buy it now box, was only a 7 day auction , until I hear back from someone at ebay thats not a robot. Im not shipping,

Verify phone number issue - How to troubleshoot

Hi there,My mobile phone number is used for more than 10 years. However I can't receive security code to verify my phone number. I checked my Iphone setting to receive SMS message It's right with guideline on internetHow do I solve this problem? Pls ...

Is there a problem with payouts right now?

I keep getting emails from eBay saying my payments are not going through. I have the same bank account I've always used & nothing has changed.

“MY EBAY” feature doesn’t scroll down

“MY EBAY” feature doesn’t scroll down anymore showing “other” action options available !!!!! This inexplicably occurs when using either an Apple iPhone or HP laptop computer !!!!!

My eBay feedback number increased by an 200 overnight without any activity.

My feedback number was at 2022 three days ago, now it’s at 2222 without any eBay activity.Also, my feedback rating is at 100% but, on my listings for items I’m selling shows shows 97.1%.why is this happening??

Live Representatives?

I have been trying to get in contact with customer support for quite some time. It seems they have virtually made it impossible to actually speak to a representative. I'm having issues with products that I have bought and even have messages from the ...

Item description not downloading

Click on picture, item description not downloading

Blocked Buyer Unable to Contact Me

I am having a problem with blocked buyers not being able to contact me. I have checked blocked settings and I do NOT have a tick in the box “don’t allow blocked buyer to contact me”. This has now resulted in me receiving negative feedback as a blocke...

Unable to Edit Photos of Listing Drafts

The edit icon has disappeared from my photos in draft listings. I can only add or delete photos and not do any edits.

Payment issues in child access

Even in child access always ask to enter a card again and again

Certain functions are disabled after a bulk edit

1. After bulk editing, certain functions, like search by "category" and sort by "buy it now" are disabled. It doesn't happen all the time.2. Sort by price is not always available.3. This is more of a wish than a technical problem. It would be very us...