Report eBay Technical Issues

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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

View count not working leads to slow sales

Ever since EBay released an update to stop bot traffic, there has been ongoing technical issues with the view counter. Over the last week I have been listing items that have a medium to high demand. I noticed that some items were getting watchers but...

Technical problems, low sales, no activity for sellers and stores.

October has been a month of many problems and issues with the site—far more than usual. Since last Thursday, October 24th, sales, offers, and activity have dropped off a cliff. I, as well as others, have reported a great deal of technical issues with...

Resolved! EBay (in Europe) omits entering orders into Buyer's Purchasing History, Returns are not possib

I live in the US. While in Europe, I ordered Oct 12th ‘24 on Ebay an Apple Power Cabel for MacBookPro from a seller in Germany. I paid with PayPal. At the time I did not record seller’s info. Ebay did not issue an order confirmation #. I logged again...

Resolved! My Avatar is missing

My avatar seems to have disappeared here in the community and I'm not finding the option of uploading one in my settings.

Return label

I need a return label and can't get it

Accepted an Offer, don't think Seller ever got it, Stuck in Pending awaiting payment

I accepted an offer on a promoted listing. It has been stuck in Pending awaiting payment for two weeks. Each time I log in it tells me I have a New Offer. When I click on Review Offer, there's no offer. It's stuck in Pending. I have no idea how to co...

If you experience a technical issue on eBay, we want to know.

"If you experience a technical issue on eBay, we want to know." But what are you going to DO about it? I've not been able to see my Purchase History for over 48 hours. I have called ebay customer support five times (hours) with no resolution. The las...

Manage Active Listings Search Feature Not Working

You can search but you cannot select which field it searches. I am unable to select Custom SKU field it only searches all my fields. I use the Custom SKU for inventory so if I try and search for example M for my M bin it brings up any listing with th...

searching for vehicles.

The format for searching for certain vehicles is messed up now. When searching for a certain category of vehicles the site does not select to vehicles only. Thus making the buyer to go through parts the same time looking for certain vehicle. The vehi...

Summary page not working "Its Not you its us, Server is down" Can not access purchase history

Not sure why this is happening, but it needs to get fixed. This problem started yesterday evening. I can Not access my Summary page. My purchase history is also unaccessible.It’s not you. It’s us.Our server is down, but we’ll have things back to norm...

Attachments not being received

A buyer and I are trying to resolve a shipping-damage issue, and we are finding that no photo attachments from either direction are being received by the other. I've tried the classic message UI in addition to the new UI. My own attachments show up a...

EBAY IS THE WORST COMPANY!!!

WORST COMPANY EVER-IMPOSSIBLE TO GET AHOLD OF ANYONE AND THEY ARE ABUNCH OF LYING LIARS!!!!!!!!!!!!!!!!!

Shipping Label Issue From Yesterday

EBay now has this identified on their shipping label page..."We are aware of an issue where sellers see deliveries already occurring for recently purchased lables via tracking ID numbers. This is in error and we are working to correct this. This will...

LISTING SPINNING CIRCLE OF DOOM

SPINNING CIRCLE OF DOOM...UGH..TWICE TODAY..I HAVE TO START ALL OVER. SOMETIMES THE DRAFT WILL BE THERE AND SOMETIMES NOT..WTH

16.0 update

I’ve had eBay for over 20 years. I can’t buy anything or get in my account because it needs to be updated to 16.0. I have a iPhone 7+ and it will not update 16.0. Is this the end of eBay for me? I’m not getting a new phone just to spend money on eBay...