Report eBay Technical Issues

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I can't report an item that has not arrived

Like the title, I bought an item and the seller didn't send it. I tried reaching out to them and messaging about it, but I haven't received a response at all. I even tried cancelling the purchase, but it was too late to do it by eBay's standards. The...

Never ending loop in Captcha "Verifying me human"

Went to by several auto parts but I am put in a never ending loop to verify I am human. I can make it to checkout or see the summary of what I am buying. The seller emailed me a discount and eBay put me in another never ending loop to verify I am hum...

Listing Button Broken.

So I mainly use Firefox and ever since this morning when I go to create listing type in the title then hit search magnifying button it does nothing no matter what I do it doesn't work. I tried clearing cookies and my cache and still the same. Restart...

Resolved! Shipping label printing greyed out

...On 01/16 a customer purchased a semiconductor. The buyer apparently has entered more characters in a field within the "Personal Information" area or call it Profile. Next to his complete name, he also added which department he wants item sent. Suc...

Most photos on posts not visible (using app on phone) and none visible using laptop browse.

Most photos on posts not visible (using app on phone) and none visible using laptop browse. Can't add photos to new listings.

Nothing but problems listing items

Making listings is a major chore, some times I cannot add the second row of pictures, most of the time I cannot switch from a BIN to auction, many times I cant change the shipping service, and 1/2 the time the list button doesnt work! Nothing but pro...

Payments changes once again to eBays funds from my Charge card

I have all my payments for purchases and cost go to my business charge card. Made 3 purchases today and all 3 were taken from my eBay funds instead of the charge card I selected. We should be able to pay how we wish to.Third time reporting this. How ...

Can't Report Buyers!

Everytime i click report Buyer it shows me an error page. Anybody else having this problem 01/16/2025

Unable to cancel best offer

I’ve tried to cancel best offers on a number of things lately and no matter what I’ve tried to cancel I’m getting this message I’ve tried about 5 minutes after making an offer and after a couple of hours I’ve tried uninstalling the app and tried on a...

Seller Protections

Sellers impacted by winter storm blair are not supposed to have their seller level impacted. I uploaded my tracking on time and scheduled a pickup on time (4 boxes). We had NO mail service at all for several days. I finally got my driveway plowed out...

videos not playing on pc/tablet browsers

Hi,Since Tuesday, January 14, 2025 I have not been able to play my videos in my listings on web browser using a pc or tablet. The video states: error playing video please try restarting the video or check your internet connection.Videos only play in ...

Error playing the video please try restarting the video or check your internet connection

"Error playing the video please try restarting the video or check your internet connection."My video in my listing was operating fine until yesterday and still a problem today.I contacted customer service they are of very little help.Am I the only on...

Resolved! My Location

Why does Ebay keep thinking I'm in Australia when I'm in the US? I have changed my location repeatedly but keeps reverting to Australia. I am on a Mac desktop on Chrome.

When is Ebay going to fix this BUG IN THEIR SEARCH ALGORITHM that must be costing Ebay MILLIONS?

There is a significant bug in the Ebay search algorithm. I believe this bug SIGNIFICANTLY affects Ebay sales. This bug causes probably half of my inventory to not show up in buyer's search results. This bug significantly affects my sales. My sales ca...