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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Saved Searches Notification Emails

I received email notifications of saved searches regularly for many years. Although I didn't make any changes on my setting, I've stopped receiving email notifications for the last week. Yesterday, I went to each individual saved search and turned th...

Viewing Sports Trading Card Auctions That Have Ended

For reasons unknown Ebay no longer allows you to click on the original listing of a card that has ended in the Sports Trading Card category. Ended auctions are a great tool when it comes to determining the condition of a card and can help you to dete...

"Product Research" on the website; search results not showing solds

Will attempt to research a product using the broadest terms on the website (via my laptop). The results will automatically show active listings, as if there are no solds. I'll deliberately select the Solds options and this message will appear: " No s...

Find my order

I ordered a deer shoulder mount from Eday two days ago did this get ordered please 200 Cardinal road , Sebring Fl 33876

Traffic count page still down

So the traffic page on my one site went 90% blank, my other site was ok for a while but then it went blank, it's the only page that is not working on ebay. It did come back last night for a couple hours then went out again, I have tried clearing cach...

IP Blocking

I have 3 IPs in my company and they all seem to have been blocked by eBay recently. 183.110.214.247112.175.138.209112.175.138.199 I don't know why they were blocked. Please unblock the IPs.

MISSING LISTINGS

In an effort to become more active, I have been listing more items and carefully monitoring my listings every day. About two weeks ago I finally hit 2000 and was very happy to reach that. Yesterday I hit 2032. I sold 5 items over night - and today th...

Shopping basket greyed out

I have items in the basket but cannot view them or pay for them. I can add additional items though!! Mac OS 10.13 latest Firefox 115.17.0

My Lists disappeared.

I can save into my lists, which appear in the drop down, but can't open. If I want to save something in my watchlist, I can in the add to list tab, and I can see all my lists in the drop down tab, nd save an item to my lists, but I can't open any of ...

Unable to checkout

When I go to check out it tells me to update my billing address even though it’s correct. It will not let me check out.

Ebay's AI flagged one of my sales as counterfeit

Ebay's AI flagged one of my sales as counterfeit & I assure it was not and I have sold about 16 of these motherboards on ebay prior to this email I got from ebay, and this one is not even active because I already sold them all of which I purchased al...

Ebay SLOW ALL day today

All pages taking REAL long to load. Got better in the evening but still LAGGY AF!

Ebay keeps going down

Hello, I keep getting this massage most of the day and can only use ebay site now and then, please help. Service Unavailable - Zero size objectThe server is temporarily unable to service your request. Please try again later.Reference #15.9fc3ce17.173...

Wack-a-doo Updates

I have been selling for 24 years, and the app has so many issues I can’t even list them all. I don’t know if I need to update or if it IS the update causing me difficulties but there are ALL kinds of technical issues.You guys need to do your own QA I...

Offers are not getting through to buyer and waiting for payments buyers are not showing up in tab

Offers are not getting through to buyer and waiting for payments buyers are not showing up in tabhave been having alot of trouble with waiting for payments to show up right not I had a customer make me an offer and I accepted that was almost an hour ...