Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Issues with shipping options
I had this issue with already several similar items like small pieces of furniture (chairs). Customers don't see the shipping costs, contact me for it, and then I realized that there are USPS Ground advantage shipping settled but not active for some ...
Pop up requester wont stop.
It shows up on my upper right corner . I t slides across my screen every 30 seconds or so. It will not allow me to click on it. this has been going on for days. It may be attached to a buy it now offer.
Offer notification will not stop popping up on screen.
There's a "Buyer accepted your counteroffer" notification banner that pops in from the upper right side of the screen every 10 seconds or so, and won't go away. I've tried clearing my cache, switching between 3 different browsers, and even signed in ...
Notification does not clear
I have a notification that keeps popping up on my laptop screen. Says a counter offer was accepted. I accepted the offer several days ago and it was shipped last Friday. But the notification that the counteroffer was accepted keeps popping up on the ...
Clicked Print Label and label was downloaded, NOT printed
Today I combined 3 orders to the same customer ( 1 for 40 postcards, 1 for 8 postcards, and 1 for 2 postcards) and clicked on Print Label. Instead eBay downloaded the label. I had to go to my download folder to print this PDF label and then delete th...
Finding a order
Part for a vehicle
How do you view your old ebay acct after you establish a new one
received Ebay notice of a shipment in progress, a third party intermediary picked up shipment from seller's primary shipper 7 days ago and was to pass it on to USPS, the USPS tracking indicates it has not been received by USPS after 7 days in the han...
javascript
Why is ebay preventing me from logging in due to javascript.
eBay APP Issues - 90 day total
The 90 day totals on the app and website are out of sync. The app is over-reporting, in my case by over a thousand dollars. This happened a few times last year as well and was resolved after a few weeks, hopefully it is a quick fix.
I mistakenly scratch out 2 code from my eBay gift card
How do I rectify this,I mistakenly scratch out 2 code from my eBay gift card
How can we search active listings by UPC or MPN after the new update?
Hi all - After the rollout of the new active listings section in the hub, we can't figure out how to search by UPC or MPN. We have multiple anchor stores that hold well over 10k listings in total. Being able to search and update an item has become a ...
Promoted listings not working
About a week ago there were so many technical issues .. I noticed promoted has not been working on both my accounts .. resulting in 90% drop in sales!
Why so many things don't work on eBay anymore?
A suggestion from a retired IT manager of over 35 years is to keep things that are working and don't screw them up. For weeks now, clicking on many options still doesn't work, or sits there spinning. One example is the Promo link off the Sellers Tool...
Accepted counter offer now shows as not being accepted but still pending
I sent an offer to those watching one of my items. One buyer sent a counter offer, and I accepted the offer. I received a response immediately from ebay that the item is pending payment, though usually upon acceptance of a buyer's offer they are char...
eBay search results are now displaying the generic word 'Seller' instead of the specific Seller IDs
Hello, Starting from today ebay Search Results no longer showing Seller ID, only generic word "Seller". Is it a technical issue or intentional change? Is it a technical issue or intentional change? Thank you.
