Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unsold listings Search status: Not relisted keeps including all already relisted items

On Jan 30th I had 5 items end and when I went to seller hub>listings>Manage unsold listings>status search>Not relisted (5) I just clicked all to bulk relist the 5 and 200 began to relist. The system showed error for 195 items and only relisted the 5,...

New Buy it Now "recommended price " block

A few days ago a "New" feature started that I cannot get rid of. It is a green "recommended price " block that shows below the BIN price. This only shows up on the new window, not the old one. I called E Bay and they were no help. Does anyone have an...

PLEASE HELP!

I had a few items not arrive and i had started a request to have it fixed but my computer had to go into the shop for a few weeks and when it came back my requests had been timed out or something and everything i try to do doesn't work, its driving m...

Technical Glitch - Out of stock item but customer is still able to purchase

Hi Sellers, Currently I am facing a techinical issue which I would like to seek for your advice. I had an out-of-stock issue whereby the stock amount was initially set to zero, but somehow customer is still able to buy it. I have no idea why this is ...

Ebay app will not let me save photos after taking them in my listings drafts.

I create a listing on my computer. I access my drafts via the Ebay ISO app on my Iphone to take photos for the draft listings. After taking the photos, when I tap the submit button. It will no longer save the photos. Yesterday, it would let me submit...

Photos will not load

Photos will not load. Message indicates the following.Photo quality issuesUpload high-resolution photos that are at least 500 pixels on the longest side. If you're uploading a photo from your smartphone, select the Medium or Large photo size option. ...

Ebay won't let me create a seller account.

Whenever i click on the set up automatic payments it redirects and says i need to set up a seller account and when i click on the set up a seller account link it redirects me to the listing tool i have tried for weeks and i have no idea what is wrong...

Workaround for Unsold item page glitch

I think this will work............it's the old "My ebay page".....outside of Seller Hub https://www.ebay.com/mys/unsold?ssPageName=STRK:ME:LNLK:MEUSX

Confusion Caused By Quirky Bulk Relist as Fixed Price

Relisted 7 lisings from Unsold. As often heppens, only 6 of the 7 process properly, the last item is delayed about a minute, whereas the message appears saying that only 6 items updated, the 7th has not. So I click OK and start to research to see wha...

All Pictures Attempting to Load get CLERR002 msg - even ones I have loaded into other auctions

I can't load any pictures since Monday to list new items. For every picture I try, I get: Invalid photo (CLERR002)The file seems to be corrupted. Please remove it and upload valid JPG, GIF or PNG, TIF or BMP file. My pictures are not corrupted. I hav...

Unsold Items Not Correct

I'm having the same problem with my unsold items. Some of the items listed have been sold. Needs to be fixed!!!

Item Not Received - infinite loop

Item not received: eBay emailed me to say that from 31 Jan I can ask them to step in on item. But how? There is no link in the email to ask for this in the list of open items. There is no link in the Resolution Centre entry for the dispute. If I go t...

Saved Searches being stripped of their Search names.

This happened in 2014, and the fix &_jsoff=1 worked but it doesn't work now.Problem is not for every one but those where multiple Search categories are added by the system.

eBay displaying wrong photo

I have noticed recently that when I submit a listing eBay will often display the last photo instead of the first one as it's supposed to. I frequently do dozens of listings in a single sitting and as the website is already pretty slow at times revisi...

My eBay Purchase Photo Links

When I am reviewing my previous purchases and click on the photo of the item, nothing happens. I want to look at the other photo views of the item the seller posted. Is there a setting somewhere I need to change?