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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Issue with shipping cost not taken out of Paypal and tracking not uploaded

Printed two labels through Ebay about 30 minutes ago. It took a minute or two each which is unusual in the first place but the money was not taken out of my Paypal balance and not listed on Paypal as even a transaction. Never had this happen as both ...

Listing Analytics Subscription issue

Hello, We have been trying to subscribe to listing analytics app, however, we keep getting this message "Invalid URL." . Any idea of how to active this app? We would be grateful if you could help us as soon as possible. Many thanks in advance. Kind R...

ATTN EBAY: Search is BROKEN

Search for Hello Kitty. What does ebay suggest?!? Harley Davidson, hoverboards and headphones of course. Is this part of the incredible buyer experience ebay is constantly touting. The powers that be have turned this platform into a hodgepodge of com...

Mobile Friendly Checker not working anymore

It worked fine for a long time but in the last 2 weeks it worked some of the time and now it doesn't work at all.I haveWindows 10 HomeVersion 1709OS Build 16299.371I use FireFoxThanks for any help you can give me.

Lost account and all Feedback Score numbers and selling-buying history.

Lost account and all Feedback Score numbers and selling-buying history.------------------------Two months ago my wife has a problem to connect to my eBay account ''777kmk''. She changed the password.But something happened wrong with my account. The p...

eBay Stores - ZERO results found.

Curious issue that I have found... since tuesday, our link, our store does not show in the search on eBay. We have two different eBay stores. One at our location in Santa Barbara and one here in LA. We have a branded front page design and templete. T...

Saved Search E-mails missing for weeks ... why?

The saved search daily e-mails are a sifnficant driver of site traffic. The e-mails have been missing (with the exception of one day in late March) completely. Very frustrating. Would someone please share insight on the topic?

Malicious popup

To my surprise I just spotted a malicious pop up in the eBay mobile site. I am unable to find a place in the not-so-helpful help directory to report it. I got shunted off to the community based forums (ta-daaa, here I am), and that group forwarded me...

Images sizes over 400 KB will not load in "Add Photos"

2 Dell Optiplex 980 PCs. One using Windows 10 AND the other Ubuntu 16.04 with Firefox 59.0.2 on both operating systems. BOTH these systems are up to date! I have been using these systems for auctions for the last 6 months without ANY problems. Simply...

History report on Ebay motors listings not working

Hello,I listed my car on Ebay yesterday and it says that it has a free history report available. At the top it correctly lists how many owners, the odo is okay and so on but when you click on view report, it just sits there. Thinking perhaps it was m...

100% Promo Ad Fee....Glitch?

So you now have the option to give your entire sale to ebay in the way of a promo ad fee?

sign in

Trying to confirm my email address with ebay "Sorry, we have a problem right now" is the message I keep getting?!?!?

Why is this MAJOR search Still down?

http://stores.shop.ebay.com/_si.html?_nkw=t-shirt For roughly 4 weeks this key search has been down! It's "find stores" / Stores with matching items Brings back ZERO results regardless of keywords used. This search showed the stores with matching key...

Ebay gift cards

Since Sunday ( 3-11-18) I have been unable to use my gift card balance, or more exactly, I have only been able to use .65 of it. I've called every day to the "Customer Service " center but they are utterly useless.I have 7 items in my cart and I imag...

Why does eBay feel they need to provide us with links to politics.

I went into my account to track a shipment. To my surprise there is an article about Crooked Hillary. I don't care if it was about how poorly Trump has done so far this year. This is website should be concentrating on selling and buying products. The...