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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cancelled items not cancelled.

Because an international seller was charging too much for shipping I had to cancel/return some items. The seller offered returns within 14 days. However, even though I have received an email from eBay telling me that the order was cancelled, the orde...

Ebay Shopping Cart

The top right hand corner of my page shows 1 item in my shopping cart when in fact my shopping cart is emptly. It's been like that all day. I even tried logging out and logging back in. Same thing. Anyone know how to fix that?

Resolved! Bug 'Remove Contact Info / Links From Listing' Error

I have a task notice to remove contact info and or links to non ebay websites from a listing. I verified there this is not valid, the listing is clean. I spoke with an ebay customer representative about this on 9/18/17 and she agreed. Ari said someti...

There is an issue with one or more of your photos

Anyone else getting this message after the new app update? I'm uploading my pictures with the app exactly the same way as I've always done. Now I'm getting this message and the dreaded red exclamation point! It gives me this message, "Buyers love lar...

No reply button

What is up with this new format? I have no reply button on anything. My followed boards aren't listed for quick click AND search is not alphabettically listed?????????

Resolved! So My Pictures Still Do Not Effing Work

How long is this going to go on for? Sales are slumping, sellers complaining, buyers no where to be found. After countless hours spent re-working my templates, the pictures still do not load, AND THEY ARE ALL HTTPS: COMPLIANT. What gives eBay? I thin...

My Feed (ebay.com/feed) is MIA...

I often used the feed page see new listing from my Followed Searches and Favorite Sellers. It's been completely blank for about a week, although my followed searches are still in place. Any idea where it went or how to get it back? I've already deact...

I orderd and i pay payment through BHIM and money is taken later it is shown something wrong

After ordering as guest i dint got confirmation mail also. My money is also gone..what should i do now. I have transaction ID only nothing I have what can i do now

Feedback

Ebay isn't allowing me to leave feedback. Everything works but after I submit, still no feedback. Please fix this or end getting negatives. Buyers want feedback and they want it fast.

ebay watch list not loading in Firefox

I am getting this message when I try to load my watch list...."You don't have any items saved in your Watch list. " If I continue to refresh or click Watch List and it does finally load my watch list and I continue to advance to additional pages I ge...

Can't list

Just want to bring this to eBay's attention. I can't list. It says Verkaufen where it should say Get Started. The wheel just spins. I'm in the US. I'd like to list today

problem with photo uploader

Seems to be a problem uploading photos, I keep getting "the photo may be corrupt" message today when I know it's not, looks to be happening with every photo I try to upload.

unable to list-- pop up from ebay

Unable to list/complete drafts. "THis is embarassing, listing tool not working" pop up from ebay. Noticed earlier the GET STARTED was appearing in german--so I knew a problem was coming.

Pictures are blurry! And only one picture on the iPhone! Help!

Is anyone else having this problem? My photos are coming up blurry, my iPhone is working just fine, they appear on my Mac just fine--but look bad on eBay. And they looked great a few weeks ago. And on a separate topic. only one photo seems to be avai...