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Ebay Bucks Link Taking Me Summary Page?

Is anyone else getting the Ebay summary page when clicking the Ebay bucks page? It has been a couple days and I still get the summary page.

Message 1 of 10
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9 REPLIES 9

Ebay Bucks Link Taking Me Summary Page?

Try this link and under section how to redeem try clicking Blue letters that are underlined that say 
Ebay Bucks, see if it takes you there 


https://www.ebay.com/help/buying/paying-items/earning-using-ebay-bucks?id=4638&st=3&pos=1&query=Earn...

Message 2 of 10
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Ebay Bucks Link Taking Me Summary Page?

Hi and thanks for the reply. I tried the links on the page you suggested. The bottom link took me to my summary page again. I tried the sign up for Ebay bucks link and it knows I am already signed up. I have redeemed my Ebay bucks several times so I am used to the Ebay bucks program. I guess I will have to call customer service. Thanks again for the reply and take care.......Dave

Message 3 of 10
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Ebay Bucks Link Taking Me Summary Page?

Sorry Dave
Strange as mine is working fine but as we know many times here things work for some on 1 type of device or browser but not others.
Good luck

Message 4 of 10
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Ebay Bucks Link Taking Me Summary Page?

Mine is doing the exact same thing. Links on the FAQ page are also directing me to the summary page.

Message 5 of 10
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Ebay Bucks Link Taking Me Summary Page?

Hi turns out I tried using Goggle chrome browser instead of Internet explorer and the link worked fine. Got right to MY Ebay Bucks page.

Message 6 of 10
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Ebay Bucks Link Taking Me Summary Page?

That's crazy, I only use Google Chrome. Maybe I should try clearing my cookies.

Edit: Yep, clearing cache and cookies did it Cat Tongue

Message 7 of 10
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Ebay Bucks Link Taking Me Summary Page?

I have the same problem if I am using the browser "chrome". If I am using "internet explorer", I am then able to view my ebay bucks. I believe it has something to do with what browser you are using.
Message 8 of 10
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Ebay Bucks Link Taking Me Summary Page?

I'm tried every browser I have.  Safari and Chrome on my Mac.  Then I went to my PC and used IE and Firefox.  All with the same result.  I click on the "eBay Bucks" and all it does is take me back to my "Summary" page.   I tried clicking the "eBay bucks" then going to "Buy" then selecting the "eBay bucks" again and it takes me right back to my Summary page.  This is getting fustrating.  

Message 9 of 10
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Ebay Bucks Link Taking Me Summary Page?

Lots of folks are reporting the same issue, so it's not just you.

 

The temporary workaround is to log on to eBay Canada to check your

eBay bucks (note that the dates are displayed day-month-year):

 

https://www.ebay.ca/

 

Message 10 of 10
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