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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listings don't show

All I get is the bar showing the number of results, then below that the number of pages and some sponsors. No listings! I've tried it with several different items. The home page and My eBay are okay. ????? It's impossible to find anything or shop.......

Seller Hub Not Updating Sales AGAIN Today!!!!

It appears the glitch from yesterday is still a glitch today. Sales totals have not updated at all today.

Sale confirmed and New offer Emojis not working with Gmail forwarding

Is there some way to remove the emojis from "Sale confirmed" and "You have a new offer" email subjects - it doesn't work with my Gmail forwarding, so I might miss an important sale and not get something shipped out in time or respond to offer in time...

Advanced Search Problems: Purging Criteria

Have had issues for some weeks with Advanced Search. Previously, I was able to go to the "Advanced Search" page, enter a search term (e.g. "ocean liner"), check "Include Title & Description" and then exclude a list of bad sellers I had compiled. Unti...

Sales Totals Not Updating on Seller Hub

Sales totals are not updating on seller hub today. Anyone else with this issue?

Sent messages not showing

Someone sent me a message, and I can see their message. But when I replied, I could not see my reply in the "sent" tab. I would like to make sure my reply was sent, but the sent tab just says "You do not have any messages.". Any idea why?

Payment Problems Generated by eBay

I'm a buyer.Previously I have replased the PayPal accounts and made changing at automatical payments in eBay.I won the auction and can't pay for it. Because I have made one mistake and trap to automatical process which can not be change in the way.My...

Items have been shipped Tracking number shows on each item, Still Says Print Shipping Label!

A buyer bought and paid for 2 items. Even though each item has a tracking number and the little ship icon is black on each one, at the top of the order it says "PRINT SHIPPING LABEL" Very Confusing eBay! This needs to be fixed. Not funny confusing th...

Still can't add item to collection

Firefox 54 on Windows 7. When I try to add an item to a collection I get an error like "There was a system error." This was an error the morning of yesterday 8/1 and it's still a problem today. This normally works with all my FF plug ins so it must b...

Best offer feature not working?

I have tried to use make offer on two items.screen changes and then little circle spins and spinsthen page goes blank.it was working yesterday lol.anyone else having trouble?

Resolved! HTML question, please help as eBay seem to be unable to correct the problem!

For years I used thumbnail pictures as links to download large pictures. I recently paid to get a security certificat for my server where I host my pictures. I use this code as an example:but it does not work with one of the user ids I'm using (rares...

Resolved! Unable to add to cart or Buy it now

@Anonymoustyler@ebayCan you help me out here? I am trying to purchase as buy it now or add to cart & keep getting thisCan't add to cart I get thisAnd if I try to skip the cart & try to buy it now. I get the below messageTried from Sponsered listing a...

Combined Payments and Shipping script error

Under shipping preferences, when I try to edit combined shipping and payments, the text box that pops will not allow me to alter my settings. when I click next on the pop up window, just reloads the page its currently on.

64bit Android Support

When are you planning to make the eBay application for Android available as 64bit-capable?

Makes no sense for buyer

So I just left feedback for an item I ordered Saturday and received today (impressive speed!). I was using my buying ID, and I've never, ever sold anything on that ID. So after I press the Leave Feedback button, what pops up on my screen? A message f...