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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No results ebay search

I try to do a search and I get no results. Someone know how to fix this?

Printing labels in Chrome

I had Chrome set up to automatically download the pdf shipping labels and then launch them in pdf reader so I can print them. Yesterday it stopped doing that. I have to scroll to the middle of the displayed "label" in the print label screen on eBay (...

Ebay added "Seller does not respond to offers" to my listing. But I do!

I don't add the Best Offer option often. But when I do I always respond. Usually within hours.Now Ebay automatically added the phrase "Seller does not respond to offers" right below the "Make an offer" button on my listing. What the heck? Way to kill...

2006

i want to go back to 2006 to find purchases i made back than, and it only goes to 2016. i used to be able to do it. this assures i can reorder the same product

Motors Classifed Listing

I'm trying to list a car, however I get an error message:"it looks like there's a problem with this listing. According to eBay policy, PayPal is no longer available for this item." I've not selected paypal as a payment option. In fact it doesn't even...

I can't send offer to any seller

How can I fix it? Im thinking that is eerror of eBay...... "Sorry, the seller is not accepting bids or offers from you at this time. This may occur for various reasons. For example, the seller might have a limit for the amount of items that can be pu...

Can't Add to Watch List in Safari on iPad.

I usually browse my saved searches on my iPad using Safari browser, but this week I found that I could not add anything to my watch list. The Add to Watch List button is missing on all listing pages in Safari for iPad. I don't know where else it may ...

Can't buy this shipping supply...

https://www.ebay.com/itm/eBay-Branded-Polymailer-With-Blue-Print-10-x-12-5-No-padding/253123564282?hash=item3aef5712fa:m:mx3YW0yC2RXHPoC_v-BNQMg&var=552408028286 Only this ONE... can buy anything else from this seller. Seller assures me it's not on h...

Photo Upload Freezes My Computer

I have been uploading photos today for new listings, and as soon as they are all loaded, my computer freezes. I have to manualy shut down with my "off" button since nothing responds to my mouse click. It happened twice. I drag and drop the images, al...

Store logo

Can anyone help me to upload a new logo since my new store layout doesn't show mine?I can find where I chose to have a store logo and it shows it to me put no where to up load another one.I can see the old one had an http adress and I figure that it ...

help to unblock

Hello to everyoneI facing a horrible problemI created an account to buy tropical plants and i bought a product with my brother's prepaid cardAt the second time that i tried that i couldn'tSo i created my own prepaid cardUnfortunately i realised that ...

Issues with store layout

I have my store layout set to "list" view for the layout of the listings, however it automatically defaults to gallery view (which I really don't like the look of). Whenever I go in to edit my store, it shows the default being "list view," but then w...

Access Denied "You don't have permission to access" When I Tried "Send a request to the seller"

Hello, First Of All, Sorry For My Poor English.. I Have Purchased An Item Through eBay, And Its Fake Items...(Not Genuine) So I Tried "Send a request to the seller" On eBay. But The Page Appeared.Access DeniedYou don't have permission to access "http...

Listing Formatting Issues for Sellers w/o Stores

Formatting is screwed up on listings of sellers that don't have stores. This is what I'm seeing on all listings since Wednesday night.

How can I stop or block the StubHub popup?

Last night, while planning an upcoming trip for my husband and I, I went briefly onto StubHub to compare ticket prices. This morning, when I went to research completed auctions, I get a StubHub "popup" advertisement loading into the listings right at...