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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

auction problem

My auctions were listed as auction style (7 days), I did NOT post them as “buy it now” yet, 2 auctions started last night and somehow already ended and on one of them, a buyer was able to purchase and pay already without the item even going through t...

List & Collections - What a Train Wreck!!!

I'm a long time eBay user, but hadn't listed much for sale until recently. Now I'm trying to organize my My Ebay page & I'm appalled at how terrible the experience has been. I find help pages explaining how to use collections & lists...and the user i...

Relisting an item from the closed cases screen

Hello, I have begun to have an issue this morning when I attempt to relist an item from the " closed unpaid items case screen" After choosing "relist item" from the " take action" drop down menu the page begins to redirect then returns an error stati...

Items Description Checker To Check Mobile View isn't Working

The Item Description Checker for the Mobile View isn't working at the moment, its been this way for many hours now.

Deleting auction from Watch List sends you right back to the start of the list.

Since the latest eBay site update, anytime I delete something from my Watch List, it sends me right back to the top of the list, instead of staying on whatever page I was deleting the item from.

Bug report: When a seller sends invoice after auction, switching shipping address is not possible.

I maintain residences in multiple countries. I regularly shop on ebay and have items sent to different addresses depending on where I will be. By definition, there is only one default shipping address in my ebay profile. I know my situation is not a ...

Resolved! Listing Problem

What does this mean? Features's value of "High Altitude, Lantern Hook, Organizer Pockets, Waterproof, Rain Fly" has too many characters.

Can't relist from unsold items screen

When I view my unsold items, each item has a relist button.Clicking that button gives me: Why have a relist button, if "your can't" use it??????????

Difficulty contacting the seller

I am from India.When I click on the link to contact seller, the new page asks me for a US number and residential details, which I do not have.The product I am looking for ships to India, but need to ask seller a question.How to do that?

Saved searches bugging out on PC

Most of the complaints regarding the saved searches seem to involve the app, but I've been having issues on my PC. My understanding is that I can save 100 searches using this feature. I've been saving searches as "newly listed" so the latest results ...

Ebay's "suggested selling price" is below the cost of free shipping

Is there anyone at ebay who really thinks it's a good idea to price an obscure, scarce, only slightly desirable specialty item (rare opera on vinyl LP) at 99 cents when free shipping will cost the seller $3 plus a shipping carton? Save that for west ...

Cannot change pic in shipping promo/won't accept promo if try to change

This has been a problem since November 2017. I run a promotion for free Priority Mail for orders over $50. When it asks you for a pic for the promo (I had a Halloween themed one in late October) I tried changing it in early November, it refuses to st...

Resolved! eBay Store Off Vacation, VERY FEW Listings are back up to view!!!! HELP!

I've never had this issue happen!Store was on vacation. Store was taken off vacation today, Feb. 15 and I'm receiving customer messages they don't see all the store listings or all the categories. Did eBay make another site improvement?Is this a sear...

Resolved! Marketing Promotions - Sale items: Broken???? Changed??? Glitch????

Its bad enough sale banner has been moved where it is least likely to be seen by the buyer but now I can even create a promotion using store categories. I can use ebays categories or entire store but I only want select items. When it says select item...

6 months with NO working email marketing.

it has been six months since no working email marketing for stores. this also happens to be about hte same time promoted listings started. hmmm. ebay makes no money of sales / email marketing (come shop my store for big savings emails that use to go ...