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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay delayed messages

tyler@ebayHi Tyler from weekly chat yesterday (sorry unable to attend) this was a response to another poster.You posted this reply belowWhen it comes to messages not arriving in a timely fashion, I've gotten multiple reports of this and will get your...

OK, the "LISTS" drop down from the left side navigation menu is GONE, AGAIN!

OK, the "LISTS" drop down from the left side navigation menu is GONE, AGAIN! My Saved Searches and Saved Sellers menus are sort of messed up too showing (0) for numbers available. WHY? I worked for 20 years in the software industry and we NEVER relea...

All my pictures from only my auction (over 1000) are missing!

Anyone else experiencing missing pics since May 18th? Called Ebay, the "fix" is I have to add all pics back in My templates have pics but once they are listed Poof their gone! Would LOVE a workaround or tip to fix.

Shopping cart problems

For about a week I have been trying to empty some items from my cart. I can't save for later, remove, pay for this seller only, or even pay for the entire contents. What's up?

Search will not work shows blank pages

I have tried to type in search things I need for 2 days and all i get are blank pages... It tells me how many results there are but will show none........

Resolved! Searching for Buy It Now items in advanced search doesn't work.

Searching for Buy It Now items in advanced search doesn't work.Instead, it sends me to this page: https://www.ebay.com/v/allcategoriesThis has been happening for at least a week, now.When will this be fixed?

has ebay search stopped highlighting

stuff you have typed in their search bar. Stuff I have typed into the search bar have stopped being highlighted and replaced with the word RECENT next to it.

Checkout problem

When I go to check out it gives me a red note stating one or more sellers arent accepting paypal payment at the moment. When I go to change payment option. Everything is greyed out.

I am in Hawaii, but search insists I am International.

For ages now, when I do a search for something, I get International shipping rates, if I search using my zip code.When I change "Get Rates" up to a California zip code search is completely different. Many more items as well as the correct charge to H...

"Add to watch list" not working?

Nothing happens when I click to add an item and I only have 28 listings on my list. Anybody else have this problem?

Search not working - 78 results, but won't show any of them

eBay search is not working. This search says there are 78 results, but none of them are shown. I have waited about 20-30 minutes, refreshed the page several times, the search results won't display. I saw this yesterday too, figured it was just a glit...

EBay insists offer be higher than list price

I’ve bought small items from a couple of Chinese sellers for years. The items are usually 0.99, I offer 0.89, and they accept. For the past few weeks when I try to do an offer eBay pops a message up saying I must offer $1.00 or more. In short, eBay i...

Message showed sent but not in sent box for that seller only.

I had sent messages from Purchase history, listing, replying to his previous messages, and all of them had showed sent. But when I checked in the sent box, there is nothing.This only happened to 1 seller and not others. A message that I had sent to t...

Store categories missing

Hi guys. After switching to new store, each time I enter my store there are no categories on the left side of the page. All listings are just dumped together with no filtering at all. This problem didn't occur with the old store. All listings have st...