Report eBay Technical Issues

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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How to file SNAD now? Can't report SNAD w/o offering to return counterfeit, which is illegal to do.

What's best practice for filing when there's a counterfeit issue now that eBay has tweaked things so the only reporting option seems to require the buyer offer to return the item. Since the tweaks eBay made a couple months or so ago, it seems a buyer...

Quarterly supplies coupon unavailable 4/26/18

Error message: Currently unavailable. Try again later. Bizarre that the exact thing happened 4/24 & 4/25 2017... 4/20 I might understand. But not this.

Reporting duplicate listings Error / Issues

Has anyone else noticed that when trying to report duplicate listings, it will not allow you to report more than 5 or it will not accept the report. It says you are allowed to report up to 10 listings at a time. I have reported this issue to eBay 6 t...

Unable to respond to messages

Are there problems with Messages on ebay, both mobile and desktop. Attempting to respnd to messages on both mobile and desktop. Desktop is not loading a response window, pages appears to be trying to load but no response. Mobile is giving a proxy err...

Ebay messages not working

Anyone having the same problem? Can send or read any ebay message.

Http/1.1 Service Unavailable

4/27/18 - Getting this: Http/1.1 Service Unavailable when trying to check messages.

Listing glitch on desktop, messages disappeared on mobile

Sure would be nice if eBay worked for once.

What's up with ebay?

Only watched items is in my ebay, no purchases, no bids and offers. Not getting emails for saved searches. The other day the completed purchase section was a big mess, went back to normal and now it's disappearted all together.

misrepresentation

Noticing alot of non star wars items listed under star warsIs this ok on Ebay?Seems pretty misleading.

Access Denied to eBay

Can't log in, getting this msg...You don't have permission to access "http://www.ebay.com/" on this server. Reference #18.dc2bf648.1524720575.ede017tried on laptop and tablet different servers

Saved Searches corrupted with + sign

New saved searches save spaces as + signs and subsequently fail to match any items. For example if I create a new saved search with these seach items: 1893 handel columbian exposition ticket When I save the search it saves it like this: 1893+handel+c...

No activity;

No activity;for 5 days my watches have not increased at all nor the eyes. There is a technical problem or something like that. My sales have dropped by 90%. Someone who can help me with this

No activity

I've had no hits or watchers in 24 hours. Is search working? Anyone else with the same problem?

Promoted Listings Won't Launch/Select

I have just discovered the promoted listings campaigns and I decided to start one. I selected my auctions and set the ad rate and when I get to the final page, I'm unable to select "More Options" drop down, unable to check mark the "I agree..." box a...

Marketing Promotions Sale Items

Hide & Seek for the promo's ....This makes no business sense. Advertising 101 place it where it is "visible" . Store ads (grocery or otherwise) do not promote their best sales in hidden or remote places. However, the other part of this was to be at l...