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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
help to unblock
Hello to everyoneI facing a horrible problemI created an account to buy tropical plants and i bought a product with my brother's prepaid cardAt the second time that i tried that i couldn'tSo i created my own prepaid cardUnfortunately i realised that ...
Issues with store layout
I have my store layout set to "list" view for the layout of the listings, however it automatically defaults to gallery view (which I really don't like the look of). Whenever I go in to edit my store, it shows the default being "list view," but then w...
Access Denied "You don't have permission to access" When I Tried "Send a request to the seller"
Hello, First Of All, Sorry For My Poor English.. I Have Purchased An Item Through eBay, And Its Fake Items...(Not Genuine) So I Tried "Send a request to the seller" On eBay. But The Page Appeared.Access DeniedYou don't have permission to access "http...
Listing Formatting Issues for Sellers w/o Stores
Formatting is screwed up on listings of sellers that don't have stores. This is what I'm seeing on all listings since Wednesday night.
How can I stop or block the StubHub popup?
Last night, while planning an upcoming trip for my husband and I, I went briefly onto StubHub to compare ticket prices. This morning, when I went to research completed auctions, I get a StubHub "popup" advertisement loading into the listings right at...
Listings don't show
All I get is the bar showing the number of results, then below that the number of pages and some sponsors. No listings! I've tried it with several different items. The home page and My eBay are okay. ????? It's impossible to find anything or shop.......
Seller Hub Not Updating Sales AGAIN Today!!!!
It appears the glitch from yesterday is still a glitch today. Sales totals have not updated at all today.
Sale confirmed and New offer Emojis not working with Gmail forwarding
Is there some way to remove the emojis from "Sale confirmed" and "You have a new offer" email subjects - it doesn't work with my Gmail forwarding, so I might miss an important sale and not get something shipped out in time or respond to offer in time...
Advanced Search Problems: Purging Criteria
Have had issues for some weeks with Advanced Search. Previously, I was able to go to the "Advanced Search" page, enter a search term (e.g. "ocean liner"), check "Include Title & Description" and then exclude a list of bad sellers I had compiled. Unti...
Sales Totals Not Updating on Seller Hub
Sales totals are not updating on seller hub today. Anyone else with this issue?
Sent messages not showing
Someone sent me a message, and I can see their message. But when I replied, I could not see my reply in the "sent" tab. I would like to make sure my reply was sent, but the sent tab just says "You do not have any messages.". Any idea why?
Payment Problems Generated by eBay
I'm a buyer.Previously I have replased the PayPal accounts and made changing at automatical payments in eBay.I won the auction and can't pay for it. Because I have made one mistake and trap to automatical process which can not be change in the way.My...
Items have been shipped Tracking number shows on each item, Still Says Print Shipping Label!
A buyer bought and paid for 2 items. Even though each item has a tracking number and the little ship icon is black on each one, at the top of the order it says "PRINT SHIPPING LABEL" Very Confusing eBay! This needs to be fixed. Not funny confusing th...
Still can't add item to collection
Firefox 54 on Windows 7. When I try to add an item to a collection I get an error like "There was a system error." This was an error the morning of yesterday 8/1 and it's still a problem today. This normally works with all my FF plug ins so it must b...
Best offer feature not working?
I have tried to use make offer on two items.screen changes and then little circle spins and spinsthen page goes blank.it was working yesterday lol.anyone else having trouble?
