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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay is destroyed. Terrible update. They won’t change it

Multiple variations show one color and one size. All the other variations are missing. You list 100 items and the buyers can see 1-10 percent of the items. Amazon is starting to look real good. eBay takes no responsibility and does not care about the...

only a fraction of the listings are showing

no matter what where or how i search, it only shows a fractionFor instance I went on a site and typed "beads" it said it had 215 items, but it only showed me less than 25 Then I went to another seller and it said he had 8000 + items but only showed 8...

It looks like the Old "classic" Purchase History Page is back? can anyone confirm this?

I don't know if eBay relented and gave us back the Classic old purchase history page or it is a fluke? I just logged in and the classic page came up, I clicked the link to the new purchase page and that came up and I was then able to go back to the c...

Ebay Bucks not Working

On my last purchase in a category that was eligible for eBay bucks I did not receive any. The order was very small and it's not the amount that bothers me. It appears thatI have been unsubscribed from eBay bucks for some reason. listings used to indi...

Formatting error?

Message 111https://community.ebay.com/t5/Selling/Calling-All-Product-Experts/m-p/28761966#M1254726A glitch?

Try calling eBay, says 3 min wait, have been waiting for hours, called multiple times

What's going on?!? Tried to contact eBay, web page says 3 min wait, waiting over an hour the first time, tried calling multiple times, accepted the offer for eBay to call me back. All morning spent and am STILL unable to speak to someone. What is goi...

Sold Item Not moving to Solds, No Notifications, Can't Ship

I was surprised to receive a paypal notice for an item I sold. I received no notification via either mobile app or regular ebay. No ebay email. The item remains under active, although when I click on it, states I sold this item. Offers no ability to ...

Advance Search not working

Tried to pull up a seller in the Advance search page and it is not working.

found a bug when entering to check out page

i found a bug when entering to check out page ,the text is missed up and i cant understand what to do here ,this occurred in chrome browser i tried to refresh the page it didn't get any bettersee the attached screenshot to see what i meanthanx

EBAY SIGNIN SCREEN CAUSING NORTON ANTIVIRUS TO BLOCK A JS FILE FROM DOWNLOADING (TROJAN VIRUS)

As of 6/17/2017, 1:45 PM EST, every time I log in using the Ebay signin screen, my Norton AntiVirus software gives me a message it is blocking/removing a javascript file, rriframe.flat.min[1].js . This file is labeled a Trojan. Gen.NPE.2 by Norton. I...

Not Sure if "Reply with Offer" is working

Not a feature I use often so I'm not sure. Replied, with an offer, to a buyer question. Can't seem to find our reply in sent box and offer doesn't show in the listing. And as with making counter offers, we receive confirming emails, we received nothi...

After closing our store - - -traffic increased by over 60%. We started selling again at the rate

We closed our store on May 12th, this after 5 years as a top rated plus power seller. Our traffic and sales had fallen 50%. After closing our store - - -traffic increased by over 60%. We started selling again at the rate we had last year. We reopened...

drastic drop in sales since june 2018

Are there many other small power sellers like myself who have recently (since june 2018) had a drastic drop in sales due perhaps to some technical didfficulties?

Purchase History Disappeared Today-Item Ending Time Different When Clicking On Listings

Wow, checked out my eBay "Purchase History" page today...and to my surprise it has totally disappeared!?? Over $1000 in purchases in the last 3-4 weeks, with some that have not arrived yet. None of my pages show "New Purchase History Page" nor "Switc...

Software design for feedback

I want one-click feedback. Feedback has become too much work. I don't want to click six times for each of 12 items to leave feedback. Too many clicks. It is an unreasonable request to expect a user to do this. Thank you.