Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Impressions in Seller Hub not updating.

I March 2018 we reported listing impressions not updating in Seller hub performance. Data was 14 days behind. Tech ticket was opened. "A known problem" states ebay supervisors (several). Tech ticket closed as fixed, yet impressions failed to update a...

User avatar by Trailblazer
  • 225 Views
  • 1 replies
  • 0 helpful

Why is paypal sending 'bitcoin' currency payment to my US credit card processor

Won an auctionused my standard payment method of business credit cardpaypal says 'can't process transaction' - check for account holdchecked cc card cothe info paypal is sending them has bitcoin as currency, which cc co doesn't handle **bleep**???!!!

Store search links no longer work + missing store search bar

Any one else loving the new store format on ebay... <--- sarcasmNo longer are any of my store search links working as they have done for the last 8+ years.I would search for an item (in my store) copy the address bar and use that as a link for people...

seller hub manage order page not loading

does anyone know the solution to getting your items to show up when you go into seller hub and then to orders?it will tell you the items you sold but the item description will not show up.There will be blank lines but nothing loads.

Photos not showing up in Firefox browser

Hi, I used to be a powe seller with two accounts years back. Listing stuff with plain HTML was easy. Now it seems eBay strips away the HTML formatting and makes listings look like garbage. I finally found a way to make my listings look half decesnt b...

Old Listing Theme/Borders Won't Go Away

Do any of you remember several years ago how when manually creating a listing, there was a drop-down menu that allowed you to choose from a multitude of listing designs and themes?Its been several years now that the feature has been removed. But I st...

User avatar by Thrill-Seeker
  • 182 Views
  • 1 replies
  • 0 helpful

Unable to change same day handling cut off time

Hi,No matter what time I put in for same day handling, it always shows up on my listings as 1:00 PM Central time. It seems like it may have started when I opted in to guaranteed delivery, but it might just be a coincidence. I tried opting out, but it...

Resolved! Can No Longer Select an Order for Ebay Search?

Yesterday and today I cannot order any ebay searches. They all appear in some unidetified order and there is not drop-down to select an order. This greatly devalues the ebay search tool. Did something change, or is it broken?

User avatar by Trailblazer
  • 185 Views
  • 3 replies
  • 1 helpful

Error message when trying to leave feedback

I've tried with both Firefox and Microsoft Edge to leave positive feedback for a buyer, and each time after clicking on "leave feedback," Iget the following error message: We ran into a problem. Please refresh the page and try again. When I refresh t...

Buyer Can’t Purchase My Items

I am getting Buyers messaging me saying that they have tried to purchase my items but eBay won’t allow them. I don’t see the items as sold from my end. These buyers all have good feedback, does anyone know what the problem can be. First I thought it ...

Zombie searches

Three days ago I began receiving search results by email of three searches that I had saved and then subsequently deleted months and years ago. I cannot find any way to stop these resurrected searches from being emailed despite spending a significant...

User avatar by Adventurer
  • 203 Views
  • 1 replies
  • 2 helpful
Most Marked as Helpful Authors