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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Mobile Browser Glitch: Incorrect Product Titles

Our brand is experiencing a glitch when viewing our active listed products on a mobile browser. The size of our product and product titles are showing correctly on desktop browsers and the eBay Mobile app. However, our product title via a mobile brow...

Saves Views and Searches still not working

I am having the same issues as other sellers.I cannot see accurate figures as to views and saves by customersMy sales have declinedWhen I check saved searches for newly listed items.. all my parameters have dissappeared e.g. sizeand I get the entire ...

Ebay Bug

I have been getting zero views zero watchers and zero sales, this is a nightmare!! What is going on, when this will be fix?

"disable emails for this search" link broken

I want out of ALL saved search emails. They are from old searches that are no longer in my saved searches in my account anymore so I can't disable them that way and when I try to use the link in the email I get this (screenshot attached). Please let ...

Missing search bar, my ebay link from Community screens

Is it just me or didn't there used to be a search bar, a search button, an advanced search link and a link to my ebay at the top of all the Community screens? Am using both Chrome and IE11 on a 'puter; neither one shows the above items.

Promoting listings not showing up on best match page. It hasn’t been working for 1.5 weeks.

My promoting listings are not working. No longer on best match page. Does anybody know why??

HOW LONG DOES IT TAKE TO FIX THIS GLITCH THAT IS CREATING MISSING PICTURES

WE ARE LOSING TONS OF MONEY WITH THE DISAPPEARING PICTURE PROBLEM. WE SHOULD RECEIVE A CREDIT FOR THIS MONTH. THIS IS REALLY BAD...

HELP! Shipping Labels redirected to UPS Platform when i click to print

Whenever I click "print labels and ship" I am being redirected to the Global Shipping /UPS platform for shipping labels. This has never happened before as usually "print labels and ship" opens up PayPal to print the label. I am shipping from NC to Te...

Ebay charged me for purchase not mine

Did ebay accidently post charges to buyers account that were not their purchase. Charged 107.65 not my purchase. Ebay said it was fraudulent but would not help me get a refund. Paypal denied my claim. Interestingly, my purchase for 99.85 has wrong se...

sort feature does not work, When I enter highest viewers it comes up with Zero same on lowest etc.?

I have contacted Ebay at least three times about this problem and never received an answer or attempt to repair this problem. I guess they don't care about my concerns!All "sort" features don't work, all show zero, zero viewers, zero watchers etc. th...

HELP - Issues printing my return shipping label

Hello, I have this error message when trying to print my return shipping label. Alredy tried in Chrome and Internet Explorer with same results. Any help will be appreciate it !Thanks.

Images are not showing up on relisted items

Anyone else having this problem? It seems like the last 24 hours of relised items have no imagings.

Reporting System Lacks Useful Responses For Misrepresentation

This may be more of an administrative problem rather than technical, but there's no clear place for this complaint. With that said:Ebay's Reporting options appear to be broken on a fundamental level. For at least 2 years the Reporting system has fail...

message issue, keeps asking for verification

hai,i can't reply any messages until now, and keeps asking for verifications. i did all the verification, works but when i try to reply a message, still keeps asking for verifications. Is't possible because my account got hold?