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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay compensate sellers-FREE Store Subscriptions until issue is completely fixed!! No Sales NO fee

An apology from Ebay is nice but it DOESN'T pay the bills! Sellers should not have to suffer with NO sales and pay for a subscription that prevents us from having sales!!

customers cant get to adult only section

customers can no longer easily get into the adult area, they must go through the site map only, and they dont know this....sales way down, impressions way down....why not, not charge us the listing fee, and just raise the final value fee, I'm not sur...

HAVENT RECEIVED A FREE LISTING DAY IN OVER 2 YEARS, AND SALES ARE DOWN EVEN THOUGH IM CHEAPER ON MOS

Keep calling ebay and the same **bleep** "its random"..... so if its random i havent been picked for a free listing day in over 2 years???.... come on something is not right!!!!! Now cant put anything on sale in my store until its on there for 14 day...

many listings are showing no photos

Many of our listings are not showing any photos, it says seller has not uploaded any.

Number of Views

In the last few weeks, the number of views is not show.

JULY 8th TECH ISSUES....

EXTREMELY frustrated!I planned a huge July 4th blow out sale.Each time a generated a promotion only the first item on the list reflected the discount.I spent hours setting these up, and mulitple attempts to fix the problem. Sales for the weekend.Zero...

BUYERS GETTING BLOCKED FROM MAKING MULTIPLE PURCHASES FROM MY SITE.....LONG TERM CUSTOMERS

HELLO ......called ebay about this two days ago and customer rep said she fixed.......WAS NOT FIXED and another customer contacted me last nite and said ebay was blocking her from bidding on moe than one auction......I have sold to her for years........

Can't Sign in ...Intermittent!

I know I am typing my name and password correctly but sometime I get the "Oops, that's not a match" message no matter how many times I try using the sign in screen with the security code that pops up. Then, usually, the next day sign in works ok. Jus...

Receiving Unsolicited Saved Search email.

For the past month I have been recieving saved search email from ebay on an item that I created a saved search for and later purchased. After purchase, I deleted the saved search and it vanished from my save search list but I continued to receive not...

item description loading stalled

eBay has been alerted several times. Still not fixed. Many of our ads 'bodies' / descriptions are super slow to appear, avg. 10 seconds. Tested on various browsers / outlets. Reps even have acknowledged the errors when prompted to visit one of our li...

if ebay is SORRY THAT THEY HAVE NOT BEEN ABLE TO DO WHAT THEY ARE CHARGING US FOR DOING....SHOULDN'T

WE GET OUR FEES REFUNDED AT LEAST? I MEAN FORGET THE HOURS AND HOURS AND HOURS WASTED ON LISTINGS, FORGET THE MONEY LOST SELLING ITEMS FOR NEXT TO NOTHING JUST TO GET SOMETHING SOLD! FORGET LOSING MONEY ON SHIPPING JUST TO COMPETE....HOW ABOUT YOU KI...

Payment

Anyone elsmhaving issues paying for an item on the eBay app. Also not getting messages. Having to log in to eBay instead of app to do almost everything

Views not showing just showing " - "

A lot of my listings are showing " - " under views, not even zero. Im sure there are errors because lots of listings I am facebooking and pinteresting, and it always gets some views right away, and other reasons i am postive there is a bug of some so...

Listing Views Showing as 0 and Slow Sales

I have been noticing a tank in sales this week as well as my listings showing they have had 0 views. However, I am getting watchers so I am confused on that. One listing has 0 views but 4 watchers. Is anyone else having these issues or know if eBay h...