Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Mobile app stopped working simultaneously on iPhone and iPad

Mobile app stopped working on all devices. Getting any one of 6 different error messages when I try to do anything - these error messages range from SSL issue to EBNDomain to lost connectivity. Phone support is a joke. What's going on here? Edit: Yes...

export of ebay listings

Is there a simple method to export my ebay listings in bulk?

Custom Label Not Saving

It's been about a week since I can't save custom label field. There's a workaround, but when you click save, it just idles and doesn't do anything. If you just cancel and refresh, sometimes it saves, but it's random. I tried it on 2 different account...

Relist as similar and quantity defaults to original

I am sure glad I found this place for my favorite "glitch", but really not a glitch = just a poor design.If we have an old listing and want to relist it as "similar" , but say we had originally 5 items and sold 2,the similar listing reverts back to 5...

Sale + Markdown Error Message

I am trying to set up a sale + markdown promotion scheduled to start on 8/16/2018. Whenever I click LAUNCH I get this error message: "We ran into a problem, but we're working on it. Please try later." Can someone please tell me the status of this iss...

Is there any way out of "The listing you're looking for is no longer available" purgatory?

This is a waste of my time and data, and it makes ebay look really, really incompetent. A click-through to get to the page I want is a bug in the user experience. If I wanted to see open items I would click on open items. I am clicking on completed i...

No response from ebay customer support

I opened a case for a refund from July 02, 2018 and the status has been 'You contacted customer support. awaiting response' from then. case details read 'Hang on, we're still reviewing your case. we'll be in touch with you soon'. I have not received ...

eBay FAIL: Yet another shipping calculator defect; USPS Regional Rate...

This has been happening for a while and I've reported it, but of course eBay has done NOTHING about it: From the "Bulk shipping" page... From the USPS Domestic Mail Manual... Which part of "...has a maximum weight limit of..." wasn't clear to eBay? e...

Screenshot from 2018-08-01 13-45-04-clipped.png

Screenshot from 2018-08-01 13-50-30-clipped.png

Starter Stores since June 1 showing an extra free 50 listings as active

Don't have the time to view all these Tech posts. Subject line speaks for itself. How to remove this "ghost" glitch of additional 50 free listings on my Starter Store. It is NOT a current eBay promotion. Appeared once I accepted the Starter Store wit...

Duplicated Listings when New Listing and Revising

I am having to constantly call eBay to have them refund me insertion fees due to duplicate listings being created for my items. They occur two different ways - about 25% of the time. While listing items. When I Submit Listing, it will create two list...

More new Rubbish to Report as I have many times last month

Now, ebay changes watch kist. Now when a listing ends, you cannot view the bidders. Not the exact bidder as always, but not which bid highest price. If you open up the ended item, it will not even show the item that was for sale. It shows another ite...

products

I bought from "pauljonesseller" two pistons for a chainsaw.There are a picture on there site.When I got the pistons they aren´t same as the picture."pauljonesseller" don´t take notice to my own request. They promised to send me the right piston, but ...

Resolved! ITEMS NOT SHOWING UP IN STORE!

This morning I turned off my vacation settings and just assumed all of my 2700+ listings would be reactivated after a couple of hours. Well, here it is almost 12 hours later and depending on when I look at my store I have 6, 10, 63 or 1416 items list...

Random Photo Uploading To My Listing

While trying to make a listing this morning upon uploading the photos 1 random not mine at all picture came up. I was uploading from a drive that only contained certain pictures. Is this something to be worried about security wise or is this like a g...

Performance impressions and traffic issues

I also am having Technical Issues with the Performance Traffic & Impressions pages not updating past certin dates. In my case April 18th.This needs fixed.Less changes to the front end and more sability on the tools please ebay.