Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

do not fix it if it AIN'T BROKE

took 2 phone call with 45 minutes on HOLD and 2 weeks to fix the "views" issue---- time to say "you're fired" to some IT staff

PayPal link broke in checkout?

Hi, I have been trying to pay for a buy it now item off and on all night. When I go through the checkout process, it asks me to sign into my PayPal account, which I usually do not have to do as I have it set to stay signed in. When I put in my creden...

No impressions showing in my store at all from the last 30 days

And no impression probably before that. That is just the default. I have already called ebay about 3 days ago about this and no one has gotten back to me yet. Performance tab - impressions - store impressions Down 100%. Anyone else having problems.

This Page Is Not Working

On my new phone, a Samsung J5 2017, I was using ebay yesterday (not the app), and was doing searches for a phone case and it was working. Suddenly on a new search the progress bar stopped and up pops a page saying that 'This Page Is Not Working'. The...

We’re Sorry for Recent Technical Issues That May Have Impacted You

eBay stated in a recent announcement: "During the past few weeks, a number of technical issues have impacted the selling experience on eBay for some sellers. We sincerely apologize for any inconvenience these issues may have caused. We have resolved ...

Unsecure connection on login page

First of all, I have to say I'm frustrated and concerned that there's no contact option for technical issues, and not even anything under the "security" sections, for this type of thing. Though based on my previous experiences with eBay, it doesn't s...

System is not show search results

When I seach the system shows there are 3 listings, but only shows me one item. If I hit the sort button and change how the system sorts the results the system will show me a different item, but only one item. All three items in the results are diffe...

Search is BUSTED...AGAIN!

Here we go ....again.Numerous searches performed. I am seeing it shows a stated number of search results, ie...10...15...20....but only shows 1 or 2 items? Hit search, with NO other changes, and the number of results stays the same but now I see 1-2 ...

I Can’t Start a Sale of Individual Items in “SALE EVENT + MARKDOWN” Please Help!

I originally had posted my problem in the thread: “[BUG?] SELLER HUB – NEW “SALE EVENT + MARKDOWN” (Markdown Manager replacement) - Unable to Edit/” but since my problem is a little different from that of the OP I’m starting a new thread. I have been...

Listings I'm paying for are INVISIBLE TO VIEWERS...NO SALES!!

I searched many of my listings today by manufacturer's part number. Search results stated the number of active listings, typically 7-15 active listings in my case, BUT ONLY ONE LISTING WAS SHOWN. All of the others were not shown at all. This has resu...

Buyer's message printed backwards

I had a buyer purchase readers & they needed to email which strength needed after purchasing. The ebay email was written BACKWARDS. I thought it was in a foreign language at first, but then realized the message came out backwards (you can read it per...

Combined shipping... can't request invoice

Started within the past week or so--win multiple auctions after having confirmed with the buyer that they offer combined shipping, then click on "request total from seller" in cart. See the items on the next page, click on "send" to request invoice, ...

Resolved! EBay Chat -- GONE

Hello,When I started on EBay the EBay chat helped me a lot with selling, but now I notice when I'm creating a listing I don't see the chat option on the side anymore... WHAT HAPPENED?The EBay chat was an easy way to ask EBay operators about those lit...

Feature Request: Add a histogram of sold item prices to the sellers page

Dear Ebay, Please add a histogram of sold item prices to the sellers page.This would be beneficial because some sellers have a lot of positive feedback but all of them are coming from selling very cheap items (less than 10$ for example). But these se...

My listings on my eBay store have been missing...

I have 191 listings on eBay Sites. But i noticed that, recently, my listings on my eBay Store have been missing. None has been seen sometimes. Sometimes 40, 63, 140 listings seen etc but not 191. While they are seen as 40 lists on my store, on user p...