eBay

New auto-description generator keeps overriding my custom descriptions

Not sure who decided it was necessary for the eBay app to automatically import the item title into the description box, but every time I delete the auto-generated description and replace it with my own, the program throws away what I just took the ti...

Regarding Cancellation Process on Ebay to cancel order

I am developer and integrating the eBay marketplace APIs for my application to manage the products and orders. I am getting inconsistent data from eBay API after cancel the order either from buyer side and seller side. After cancellation the order, I...

iPad - e-mail and other links won’t open

the issue started about a month ago. iPad, Chrome. when I click on an e-mail link for a watched item, a new tab opens in the browser, I get the message “this page will open in another application (Cancel/Open)” but the tab has already closed and the ...

What happened to the options column for clothing? (Material, style,brand,size,color etc.)

Error Msg When Trying to Invoice a Buyer: "There is some technical error, please try after sometime.

I am trying to invoice my buyer for 12 items, and I have been trying every few hours since last night. The buyer and I are both getting frustrated by this. I called eBay Customer Service about it roughly 12 hours ago, and was told that they were work...

Record sleeve condition field should be changed back to a drop down option field when listing

The vinyl record listing fields underwent a drastic change some months ago. The most troublesome was the change of the sleeve condition field from a drop-down option list identical to the vinyl condition field to a text box that has to either be manu...

File Exchange not accepting upload. Error 37.

File exchange keeps spitting back the same error. Failure 37 "Error - Input data for tag is invalid or missing. Please check API documentation.|Item.ShippingDetails|" I've tried everything I can to fix the problem. Gone through the advance File Exch...

My pictures got deleted again - third time

This is the 3rd time I have had to fix my pictures due to ebays wrong doing. Not to mention not being able to edit my drafts or pictures in my draft. A blank screen doesn't help me as a seller. It's exhausting and very disappointing on how we have to...

over charged on Subscription store

Another issue this morning and this time is on the Subscription fees being over charged. Our store Subscription is 59.95 but We are being charged 88.96. Ebay should have an oversight with all the issues at hand. Check your invoice just in case you ar...

Seller Hub Is Not Showing My orders....Well Kinda

My seller hub shows I have 3 orders this morn. (see below pic) Normally, I can click the orders tab above to view my orders but instead this is what I see when I click the orders tab(pic. below): Poof.....where did my 3 orders go?? I also tried click...

Create Shipping Discounst Page is Broken

Similar to the issue experienced a few days ago with category functions, none of the links are working. I would like to have access to shipping rules prior to the USPS First Class Zone change on 27th. I don't know who to tag but if you do, I would ap...

File Exchange Csv not working

Hello all, I need some help . I`m trying the new bulk ebay listing using csv files . I`ve tryed several times to list a classified add and everytime I try I get this error .VerifyAdd,Failure,37,"""Error - Input data for tag Format> is invalid or miss...

Shipping Label / Tracking Number Error

Used the bulk shipping labels to ship 8 items last night. Purchase AND PRINTED the labels. Notice this morning that those 8 items are still in my Awaiting Shipping list. Huh? Checked Paypal, yes I was charged for labels. Looked in paid and shipped, t...