Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Payment error Won’t accept pay pal

I created a new listing and when I went to list it ebay says please add payment option, I added pay pal email address and when I hit list it still flags the listing as incorrect missing payment information. I am experiencing this through the eBay app...

Donate to Charity Tab Not Working in eBay App

Just letting you know the donate tab is not working currently in the eBay app. I see the option to press the tab to activate it, but it won't do anything when I press on it. I'm not sure if I'm missing something or I don't meet some sort of standard,...

Another (sneaky change) on bidding auctions per hour flame,watched last hour,local p/u available

these sales drivers don't show on auction listings,if i had known i would not have done this on a potentally fickle item (florida highwayman painting),makes me mad this is done to undermine interest in my item over promoted items (auction can't be pr...

unable to leave Feedback

I've been attempting to leave Feedback for my buyers, but when I use the computer it just brings up a blank page. I can get on the app on my phone and leave feedback, but that only allows me to go back a few weeks, so I'm not able to give feedback to...

Cookies Law

About time you change the cookie information collection not to IP addresses but to user names and passwords!!! everytime i use a different pc in my house i have to got through options to say whay you cannot collect,as some may know, use comparison si...

Sold items appear in drafts

3 of my recent sold items are suddenly in my list of drafts. I did not do a sell similar so I have no idea how it happened. Oddly they are the same three items previously discussed regarding tracking issues. The created timestamps are several hours a...

Amazon pop ups

How do I get rid of them?

Ebay au what is wrong

What is wrong with ebay Australia today 13.9.2018. Keeps saying can't find IP address when I try to log on.

Search changes to 'all categories'

For example while searching the category 'musical instruments' once the search is done it changes to 'all categories'. Why does it not stay in the same category I selected?salimali ExplorerOpti

I am having techincal issues on Ebay. Cannot List or re-list, neither review an item.

Is someone else experiencing technical issues when you want to sell an item or re-list, review an item. . I am getting a message saying: Page No Found.

No descriptions or info is loading

No wonder I haven’t sold anything all day. Nothing specific for description or shipping, or seller shows up when you click an item in the IOS app. I had to go to the desktop to read the description of something I bought sight unseen because it was a ...

Old purchases being displayed is BAD

I have no need to see purchases I made months or years ago. I routinely delete or hide purchases once transactions are complete. Many times the seller is no longer selling that particular item or if it’s an older transaction you cannot even click on ...

Orders tab in Seller Hub is not showing any orders!

For the last few weeks, my Orders in Seller Hub isn't showing any orders - all I see are blank lines (see attached file).I contacted eBay about a week ago, and they said it's a technical problem that is known, and they will have it fixed for me.Still...

Resolved! My listings are not searchable and views are not updated correctly

Hi;Please help me solve the following problem:I have 24 listings which are visible and active on MyeBay. But the views are very slowly incrementing and sometimes are frozen. when I visit one my listings, the counter sometimes get incremented by 1 , 2...

Ebay Site Preferences doesn't save password

I have brought this up multiple times. It's stlil not working properly. I'm asked to sign back in at least twice a day. I'll check that box and apply it and by the afternoon, it's unchecked and I have to sign back in again. One time that I posted a c...