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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item ended emails show gobbledegook computer language?

Not sure of where to post this. For the past 2 weeks all of my emails from eBay that an item ended without a sale (and drop by one dollar in hopes it will sell lololol) has nothing but computereez stuff in the body of the email? Here is what I get af...

Blue dot glitch when going through saved keyword searches

This has been a bug since at least the last eBay app update (for android). The blue dot in the right normally flags NEW hits on your saved keyword searches.Once you go through them, the blue dot disappears.Now it disappears for a second then reappear...

Mobile Freindly (ha!) Checker

Is there any significant talk concerning the Mobile Friendly Checker" ? It is a literal time vacuum, each...and....every.....listing requires a click on "Fix It For Me" link. Why oh why has ebay's software team not fixed this bug ?Any end user /selle...

Listing glitch

I listed an item and have multiple quantities. The listing is live but it says out of stock. I’ve checked the quantities multiple times and nothing. Revised it and thought if I leave it alone maybe it’ll get fixed but nothing after three days. Is any...

NEW GLITCH. Price changes in "sell similar" mode do not always stay changed.

I am not sure if this is one of the "technical issues" that eBay is apologizing for. It is new to me. Most of my listings (in books) are "cloned" from previous listings using the Sell Similar function. This means that I am opening a copy of a previou...

Resolved! blocked bidder and blocked messages not working

We had a buyer that we wanted to block and we did because of crazy demands being made in messages and eventually opened a case. We refunded and blocked them not wanting anything to do with them again.We also have the box selected that blocked bidders...

Payment

I have been struggling with purchasing an item and have tried multiple times with paypal and my personal card. I have money on both and with PayPal it says access denied and wont allow me to make the purchase, then with my personal card it says we ca...

paypal accounts

Ebay are making payments in to the wrong paypal account (which I have no access to currently) whilst taking their payment from the one that they should be paying into! How weird stupid an uncontactable can eBay get to be?

On my Watch List page, I have to use the arrow up to view the top of a page.

This has been going on for over a month. This is unnacceptable for such a major company. When will this be corrected?

Photos not loading since last week-

Anyone else experiencing this? I've changed settings, browser and have even tried my laptop, phone and tablet... nothing will help. I can make detail changes, listings, and all else, but absolutely no photos will post, just show to be loading for a f...

NOTHING WORKS

NOTHING WORKS LOOK AT MY SELLER HUB listing unavailable Drafts unavailableActive listings unavailablewith questions unavailablewith open offers from buyers unavailableall auctions unavailablewith reserve met unavailableending today unavailableunderpe...

Can't list items without sales tax

I haven't listed any auctions in several months. I sell occasionally, used, mostly vintage items from my personal collections. I don't have a state sales tax number. I tried to list a few items last week using the new way of listing for the first tim...

ORDERS SHOULD NOT BE COMBINED PURCHASES, I NEED IT IN SEPARATE ORDER DETAILS.

I PURCHASED AN ITEM ON SEPTEMBER 16 AND OTHER DIFFERENT PURCHASE OF DIFFERENT ITEM NEXT DAY, AND EBAY COMBINED IN ONE ORDER AND CREDIT CARD CHARGE, BUT I NEED SEPARATE INVOICE OR ORDER DETAILS FOR EACH PURCHASE, HOW CAN I DO FOR GETTING TWO SEPARATE ...

Ability to ask seller a question varies on iPad app

I have an iPad Pro and mini, both on latest software. I find on the eBay app on both devices, sometimes you can ask the seller a question, other times the option simply isn’t there. I know how you’re supposed to do it, you click the downward arrow un...