Seller News: April 2025
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Forum Posts
Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
New Bug ? Description not showing replaced w/ (broken jpg & took to long go to ebaydescription.com)
anyone else experience this?
Image file names not sequentially numbered (s-l1600). New file save system?
When I save images from Ebay I used to get sequential file names s-l1600, s-l1600 (1), s-l1600 (2) that went up to s-l1600(100) but now when I "save as" file name just stays at "s-l1600." I thought my computer was causing this but now randomly I get ...
Already purchased item purchased again?!?! SAME ITEM NUMBER!
A vintage item I sold last week as a BIN was purchased twice somehow. When I click on the new sale from today, it shows the buyer's name from last week AND has the same item number as the other sale. The item quantity was 1. So clearly a site issue. ...
Calculated international shipping not correct.
I have a multiple quantity fixed price listing and the USPS international calculator is not incrementing the weight for each additional item purchased. I rarely ship international or use the calculator, so am I missing something?
Search By Size Filter Removed on Men's Clothing
Really.....other than searching by BRAND, most people, including myself search by their SIZE. So WHY would that filter be removed from the search menu????? Really getting kind of frustrating and we are not that far from the busiest time of the year!!...
My eBay: Purchase History Page changes any help witht this.
Today I saw a change on my the My eBay: Purchase history page (bay.com/myb/PurchaseHistory). The default used to be that all of my unpaid items, unpaid invoices and all of the paid items showed up on the same page (in decending order). Now it has cha...
ebay motors compatibility is super slow
This has been going on for a while, but in sixbit I select manual chart then when I click to edit the compatiblites for the part it takes forever to open or opens right away and hangs up for a long time. This has been going on for a while and I was t...
Inaccurate time/history in bid history page
tyler@ebay brian@ebay doug@ebay alan@ebay I just came across a strange inaccuracy in a Bid History page. The bids are normally shown strictly by bid amount, regardless of the time the bid was placed. However, for this item, the 2nd highest bid and th...
Uploading picture - Need to find a workable viewfinder
Hello Technical Board, I am a new seller to E-Bay, the viewfinder on my computer is Faststone. This program has too many folder requirements. Sometimes it will not even recognize the pictures I am trying to upload. Does anyone have any suggestions fo...
Refine and sort functions have disappeared from my EBay Iphone mobile app
As per the title. Last night the app allowed me to use the refine/sort function for searches normally. This morning the refine/sort menu has disappeared from all search results (both saved and new searches). It is still present for my watch list. I h...
Item Specifics not right when selling similar
Specifics are: CUSTOM BUNDLE, MODIFIED ITEM , NON DOMESTIC PRODUCT. These make no sense in new handmade crochet items??? Are these a glitch? I have no idea what to put!
"New Purchase History" Page
8/2/18 ...Is anyone having trouble getting to the "New Purchase History" Page? I have tried getting to it in Firefox, Chrome & Internet Explorer & get different messages like Ebay not responding. I can not use the old Purchase History page because th...
Print Option Gone In Lists
What happened to the Print Option in your Wish List or Custom Lists? Now if you want to print one of your personal lists you have to print all of the Ebay junk along with it... There is no longer a print a 'clean" list option.... Ebay is taking away ...
Incorrect items specifics in new category.
Could you please have the tech people check the item specifics in the new men’s clothing catalog category called polos? There are not appropriate choices for clothing items.
Cleared "Resently Viewed" list doesn't seem to clear anything.
I like to keep my Recently Viewed list reset each day. I usually clear that history either at the end of the day or first thing in the morning. Lately though, the list doesn't actually get cleared. I click the "Clear Resently Viewed", it says its cle...
