Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I am not receiving any notices, including sales and purchases

It's been 2 weeks and no notices for watched items, now I have made 3 purchases in the last 5 days and not a single notice on any of the items from EBay. Talked to them and I was told to post that on the sellers feedback....what? what good will that ...

We are not Dropshipper. Got place Policy Violation as Dropshipper

We got put on the policy violation from Ebay thinking that i am Dropshipper. They place a policy violation and restricted our account. After several call place. Ebay remove restriction. No one can answer or remove this policy violation. Our click on ...

Resolved! How do I change my landing page back to My Ebay Selling?

The default is now my Seller Hub, which I don't like. Too much information, and too much of it isn't useful to me. I've been selling for more than 10 years, and I prefer the old My Ebay Selling (photos, quicker reference, easy in/easy out). The Chang...

Good Till Cancelled Items Mysteriously Disappear!!

I recently discovered that one of my GTC items was no longer listed. It is a multiple item listing, and I realized I hadn't made a sale on it for awhile, so I looked at all my items, and it had disappeared! I made a new listing, and with 24 hours of ...

Chances of eBay releasing a username of a non-NARU account

I can imagine this question can spilt into two questions: How long can someone keep an account without any activity? There has been an account that hasn't been active for almost 20 years? My definition of "active" here is an account that hasn't been ...

Shipping glitch when listing/re-listing

Anyone else having a problem listing today or is it just me? I keep getting an error message saying I must choose at least 1 shipping option, of course I do and called just before to report it to ebay and the person there said it was the first they'v...

Resolved! Mouse over zoom feature not working?

Has this feature been disabled? It worked yesterday and now I notice it's gone from every listing I check. Not only mine but I have looked at others listings as well.

Payment error Won’t accept pay pal

I created a new listing and when I went to list it ebay says please add payment option, I added pay pal email address and when I hit list it still flags the listing as incorrect missing payment information. I am experiencing this through the eBay app...

Donate to Charity Tab Not Working in eBay App

Just letting you know the donate tab is not working currently in the eBay app. I see the option to press the tab to activate it, but it won't do anything when I press on it. I'm not sure if I'm missing something or I don't meet some sort of standard,...

Another (sneaky change) on bidding auctions per hour flame,watched last hour,local p/u available

these sales drivers don't show on auction listings,if i had known i would not have done this on a potentally fickle item (florida highwayman painting),makes me mad this is done to undermine interest in my item over promoted items (auction can't be pr...

unable to leave Feedback

I've been attempting to leave Feedback for my buyers, but when I use the computer it just brings up a blank page. I can get on the app on my phone and leave feedback, but that only allows me to go back a few weeks, so I'm not able to give feedback to...

Cookies Law

About time you change the cookie information collection not to IP addresses but to user names and passwords!!! everytime i use a different pc in my house i have to got through options to say whay you cannot collect,as some may know, use comparison si...

Sold items appear in drafts

3 of my recent sold items are suddenly in my list of drafts. I did not do a sell similar so I have no idea how it happened. Oddly they are the same three items previously discussed regarding tracking issues. The created timestamps are several hours a...