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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Posting Sports Cards to Sell

Since my ebay app updated I've had these issues: - The player on the card I'm trying to list isn't on the list, so I type it in as it is an option to do so. I then click on that name and it disappears when I back out. Which to me is a big deal. - My ...

All Ebay Store categories not displaying on Mobile view (10 of 26 displaying)

When I view my eBay store on any mobile device 10 of my 26 categories are being shown to my buyers. I provided screenshots (see below) to Ebay, they have not replied to me in a week via phone nor email. Any light on the subject would be greatly appre...

why the typing lag on the selling page for description and all other fields

Can someone please report or find an answer to why the slow response to typing when on the selling page, especially the description of the item being typed? This is driving me crazy as I can hardly type and make any sense on this page. I hit a key an...

search engine keyword questions

Ebay is trying to make its search engine smarter, but what happens when its search engine is being programmed by people who don't use the tool?Trying to search for a particular keyword (try "genesis") in a particular section (try "home Audio - Speake...

"Sorry, we couldn't complete your request. Try again later."

I can't get to "My eBay: Bids/Offers". I keep getting the error "Sorry, we couldn't complete your request. Try again later." It has been happening for over a week.... What gives eBay????

Sorry, we couldn't complete your request. Try again later.

On the last three days I'm getting "Sorry, we couldn't complete your request. Try again later." - My eBay: Summary"Sorry, we couldn't complete your request. Try again later." - My eBay:Purchase history"This service is currently unavailable. Please tr...

No USPS First Class Shipping Option When Relisting on the Updated App

When relisting items on the updated app, there's no option for USPS First Class Shipping. I'm encountering this when making any price/quantity change, or when switching an item from auction to buy it now. When I change any of these items, the shippin...

Pictures

I am not seeing pictures of items that I am interested in. I am using a Samsung J-3 Prime smartphone. But I tried looking at the same thing on another smartphone and the pictures weren't loading there either.

in the morning our sells was above normal then after 1PM everything dies. No sells for 6 hours

and only 4 sells in the last 14 hours. I had this issue but that is when I started as beginner on ebay but this is not normal now. Even on bad days we do over 10 sells easily during those time. anybody having similar issues with sells.

a few irritating things with ebay

stay signed in box in site preference keeps unchecking itself. ebay is painfully slow to load in some areas in my ebay, my sell section on the left hand side keeps collapsing, so I have to click sell arrow to make the sell section appear, when after ...

Unable To Filter Search Results in Women's Tops

When I click on women's tops, I see various billboards ~ no filters on the left-hand side. I can click what type of top I am looking for in the top billboard (Shop by Style .... i.e. Tunic Tops, but am only provided with more billboards to look at .....

BE CAREFUL When using Sell Similar. Prices Not Updating

Carrying the price of the previous item. Be careful!!!

Another Dashboard glitch

Yesterday night when I checked my dashboard I found out that for some reason Tracking uploaded on time and validated I don't have my perfect 100%. For some reason, 5 items out of 18 from the same SCAN form did not have any scans even after delivery (...

Resolved! Strange Problem Trying to Contact Seller - Wrong Seller Showing In Emailed Copy

I recently made an eBay purchase and the item had a part missing. I contacted the seller (VIPOutlet) who offered a partial refund, through eBay's messaging system of course. I wrote the reply to the message the seller sent, and clicked the reply butt...

Watch the fees today while relisting, etc.

I was just doing to some relisting of sell similars. Please watch the fees at the bottom of the listings. Mine was showing .05 and .10, and when I clicked on it, it would correct itself and show 00.00. Just so you will all be aware....