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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! (URGENT) Ebay Seller Hub "Order" Data Completely Disappear!
Hi Ebay, This is very URGENT! I was trying to print out shipping labels this morning, but everything disappeared! I went to "My Ebay/Selling" and then entered into "Seller/Hub" I then clicked on "Print Labels and Ship" Then the screen completely went...
Searches won't stay in same category
Why is it any time there is an update some basic feature just stops working. This time when I try to enter a new search time it jumps back to All Categories instead of staying in the filtered category I have set. Ebay, try making sure the basic featu...
Resolved! “We found something similar” Inappropriate Adult-rated Mismatch
I clicked on the link to a small, handmade cutesy dragon figurine I had been watching that recently ended in order to see the sale price and was shocked to see what came up under the “We found something similar” listing eBay now shows!“Bee Costume Dr...
Social Media Links Not Working
I'm trying to use the social media links for items that I sell. I just noticed that clicking on the links for Pinterest, Twitter, and Facebook produce an Access Denied error message (see attached) which says, "You don't have permission to access http...
Listing issues
Suddenly getting errors messages every time i try and revise a listing. anyone else having this issue?
categories change by themselves
since a few days the category changes when I change the search. I'm in 'stamps' looking at stamps of one country. When I want to look for stamps of another country in 'stamps' the catgory changes to 'all categories' and I have to scroll down to 'stam...
Imaages not showing in any listing from Auctiva
Is anyone having a problem with images not showing in listings from Auctiva. Just noticed this within last hour and it is all of my listings from Auctiva (around 200-300). Thumbnail image on the listings is OK, but rest are not showing.
eBay website crashes
I am using internet Explorer 11, and the eBay website frequently has errors or crashes and reloads. Do I have to upgrade to IE 12? If there is not backwards compatibility, that is disappointing; this isn't ancient. I could use Chrome, but would prefe...
Resolved! Is Auctiva down? NO PHOTOS, can't File Support Case or access the Community
Is Auctiva down? All my active listings are missing photos on both the Ebay & Auctiva side. When I try to File a Support case I get a blank page, when I try to go to Community it blocks me and shows my Profile page, saying it's incomplete, but it's a...
Anyone else unable to list? Error message to confirm phone
I keep getting a message to confirm my phone number then get a call, enter pin, then same messag again. I can't list anything.
glitching
Clutching when I try to search items it says there were too many redirects. Can't purchase anything if I can't even create a search
Sale Confirmed email notification showing incorrect Quantity Remaining
Sale Confirmed email notification from ebay showing incorrect Quantity Remaining. It seems to be showing the sum of total available + total sold. This should be a simple fix but will benefit many of us as we use this information to maintain inventory...
Cannot kill Message to buyer on OLD shipping page
I placed a message to a buyer on the shipping label page....... The message now appears on EVERY label, and reappears on the next label, despite unchecking it. It should not be sticky....... This is the page URL:https://postage.ebay.com/ws/eBayISAPI....
Listings not showing up in search or store
I have about 90 listings right now but only 2 are showing up in my eBay store. Same thing when I search for my brand. This has been going on for months now. I've tried canceling the listing and relisting so they that they're "new" but that's not work...
