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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

App not allowing me to finish drafts

I have tried on a few different devices to add to description and add photos to listings I made today, so far only 1 has worked after trying it around 15 times, now none are working. I type in the description or put the photos up and get an error mes...

New android update is awful.

Hate the new ebay app update. Idk why they changed the way you edit photos. You now have to take the picture, ok the picture, then open the picture back up to edit it. It wasn't broken before and now there is an extra step to edit pictures. Seems ver...

Cannot update quantities in variations in bulk editor

In an attempt to get around all items specifics disappearing upon trying to edit an item or add inventory to an item, yesterday I was adding inventory quantity only in the bulk editor. Now I get an error message saying must fix variation duplicates (...

Web attack while using Ebay

For about the past week I have been getting Web Attack Blocked notices from my anti virus only when I use Ebay. Sometimes a new page is opened. Does anyone know why and how I can stop it?

My photos aren't all being saved in my drafts through the app

I like the new app update, it is faster to list. But, today I've noticed that all of my drafts have random missing photos taken with my phone. They will appear and then disappear after editing, and then when they're listed one or two will be gone. A ...

Cannot link to shipping screen

Click on the shipping link for postage and it takes me to a UPS ebay how to site. I always ship USPS. cannot link to my normal shipping screen.

NEW 8/29 APP -Ebay return system wont create label

Customer tried to create a label for a pre-approver ebay easy return a d label did t work. Called ebay and 2 times and they tried but failed to fix. I was told to send a label myaelf although i had no access to a computer. Ebay said there was nothing...

Unable to pay with PayPal

I have a payment to fulfill on a bid i've won but i'm unable to do so for the past 2 days because whenever i select PayPal it gives me a error message saying "We ran into a problem and PayPal is unavailable at the moment". I can't complete the transa...

My store is missing in action....I would like eBay to give me explanations...

Tonight my store just disappeared. It is now 1:47 pm EST, August 31, 2018 and no store. eBay, what is IT doing now to cause this problem? How long has it been 'gone' tonight. I see that other sellers have reported the same problem in April of this ye...

Resolved! Unable to change default sort order of store inventory

Hello: For months now, I have been unable to change the default sort order of my eBay store. I want to change it from highest priced to newly listed and it will not change. Does anyone else have a solution or is it a glitch that needs to be fixed?

Believe it or not, a football jersey is not a cup.

Catalogue change, glitch number one million - at the least: NFL jerseys asking me how many ounces it can hold at capacity. Nice one, Ebay.

Promotions banner not appearing on App Or mobile Web

Is anybody else not seeing promotions on the app? When I click on my promotion in the web it says 0 listings found but if I click on desktop it brings me to the promotion of the seller. Please fix this glitch! The banner doesn't appear on the app any...

Top Google result for "ebay.com" takes me to a phishing site, it's an ad

I accidentally searched Google for ebay.com rather than entering it into my address bar. The very first link that I get is an ad showing ebay.com. It takes me to a phishing site. I could not find an easy way to report this. NOTHING on the eBay Securi...

New Seller Listings are Not Showing up!

Several new sellers are listing items which can not be viewed in their shop. their listings are showing in my feed however when i go to click on view other items they are not showing up. anyone noticed this? i have noticed this with newer sellers who...