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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unfortunately eBay has stopped working.

Since the latest eBay update (4 February. 2019) when i go onto the eBay app i just get the message Unfortunately eBay has stopped working. On the android app LG phone on Tesco mobile.Still receiving notifications ,bids,payments received etc but again...

Resolved! Saved Search - Subscribed Results Need Help Understanding?

How do I view only the 72 items of the attached notification? Thanks!

First Class International Parcel Service DISAPPEARED from ALL of my listings + Error Message

I have ALWAYS offered 1st Class Int'l service - but today, I noticed that NONE of my listings are showing that option. Also, in new listings, I receive an error message that the maximum weight for FCIP is 3 Oz. According to usps.com, stamps.com, etc ...

Account

Has anybody had a large downturn in sales for January and so far for sales this month? This is the largest decline we have seen in 20 years on ebay. We have had problems twice in the past 1 1/2 years, IT has fixed it both times and told us someone ha...

Resolved! Please increase my monthly limit.

HelloPlease increase my monthly limit.I'm calling you a 4 day on this issue, but there's a technical problems.

Not seeing orders in New Sellers Hub

There seems to be a technical problem with the new seller's hub. When I click on the "Orders" tab it shows NO ORDERS even though the overview shows 2 orders. The only way I can see the orders that I need to ship is to go through the "Overview" tab an...

No Photos on Watch List Page Again!

For the 2nd time in about a week there on no photos on my Watch List page for the past 3 days... Will someone please fix this.. It's my go to for Buying page.. I tried all of the 'tricks' but nothing works... It's an Ebay problem...Not mine!

new mobile friendly checker-any way to do in bulk

When revising a listing I see New!Mobile-friendly checker as a click on link.It opens a mobile preview window.In that window you can see Your listing isn’t quite mobile-friendly. Let’s fix it!Image exceeds screen widthImages should fit the maximum wi...

How To Turn Off The "Not Finding What You're Looking For?" Notification

This notification bubble pops up next to the "Follow This Search" option obscuring half of the first seached item. Annoying and unnecessary feature - anyway of turning it off? We ALL know how to search and save searches at this point right?

business and industrial category, individual item page in healthcare category missing

when i enter business and industrial category, listing are showing but when i click a item, the particular item description page is missing. it says - We looked everywhere. Looks like this page is missing. If you still need help, visit our help pages...

Resolved! Watch list

havent been able to delete watch items for ages now.

Order details and feedback gone? Permanent??

Might there be a return to viewing order details and maybe even be able to post feedback without having to do a number of steps more then we did before? Has anyone gotten an answer from eBay about this sudden change?

Inability to view order details & leave feedback temporary fix

At some point in the last two days Ebay updated code which seems to have broken the ability to view order details from an items page after its sold to the winning bidder. Anything with a buy it now still shows as originally designed. However there is...

Ebay Search And Completed Items Not Working On Ebay.Com

My Ebay.com search has not been working for a few days now yet Ebay.ca is still working! The option to search for Highest Prices,Lowest Prices ect has not been working at all for the last few days and now i cannot search completed items at all even t...