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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Responding to Best Offers in messages

Twice now I have received Best Offers for items that I have listed. The message shows up in my messages with a button that says "Respond Now", however when I click on it I do NOT get any options (i.e. Accept Offer, Decline Offer or Counteroffer). How...

Can't save search: "Sorry, we encountered an internal error. Please try again later"

I get this error whenever I try to save a search. The search in question is "Cobra Max Offset Driver". I'm using Chrome browser on Windows 10 (and I get the same error in incognito mode). Any idea how to fix this?

"One or more sellers can't accept payments right now. Contact the sellers for help."

I'm selling a few items on ebay however when someone has tried to buy something they get presented with the error - "One or more sellers can't accept payments right now. Contact the sellers for help."Not sure why as never had this problem in the past...

ebay share button not working.

Anyone else exrerencing problems w/ the ebay listing share button? I click the share botton on a listing to add emails for buyers of similar items & now I get a popup to sign in assorted email accounts. It use to be that they would get a message from...

AOL email

AOL email is having massive connection problems. I haven't been able to read email for over 24 hours. If an AOL email address is what is used on ebay, it might account for a lot of the issues mentioned on this board. Input from other AOL users would ...

Ebay won't let me pay my bill (one time payment) - of course, classic ebay

I go to do the one thing you'd think they'd always have working - pay my ebay bill. I usually make payments all month long so I don't wind up with too large a bill, so I'm using one-time payment. Of course they've created a new screen/page for this s...

Automatic feedback stopped working?

Hello all, For the last two days I have not had feedback auto post to the buyers account after purchase. It's been leaving feedback correctly for years, but just stopped suddenly. I just received an message yesterday from ebay asking me to leave feed...

Android app still not working with wifi

How long is it going to take for ebay to sort out the much highlighted issue with the Android app not working over wi-fi. This has been going on since the last update and should have been sorted out by now.

Resolved! Who broke the search engine?

It now seems to pay little to no attention to the words in the search bar or the narrowed parameters (size, price, condition) used. This seems to be a growing problem. A couple of weeks ago it would occasionally ignore a word or two, but now it seems...

Ebay changed all my listings shipping policies to another one without my doing or consent!

Ebay changed all my listings shipping policies to another one without my doing or consent! Anyone else have this happen today? I always do free shipping and they changed to calculated priority. I don't know if this is a glitch or not.

keep signed in

I am unable to stay signed in

Unable to sign in

I am unable to stay signed in

Not able to schrool Thur items

I use to be able to schrool Thur searched items for an hour now when I try to search it stops at about 40 to 50 items. Why?

constantly have to refresh to get REPLY to come up when sending message

Whenever I am trying to respond to messages it take a couple refreshes to get the reply window open. Ebay or Me? win10 using Chrome lastest ver. Not a huge issue but annoying

Markdown Manager - error: too many redirects

From the Selling/Sold page, clicking on Marketing and then Markdown Manager, I am getting an error:This page isn’t workingcgi6.ebay.com.au redirected you too many times. Try clearing your cookies.ERR_TOO_MANY_REDIRECTS The URL in the address bar is: ...