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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I relist @ 30 days. Is there a way to relist AND maintain the "on sale" price? W/O creating new sale

I want to relist, without having to go back into mardown manager and create a new sale to put select items on sale, for instance when I relist 50 items at once, approx 30% of those items were on sale at 25% markdown. Can I relist and maintain that sa...

Resolved! Photos will not upload

Anyone else having eBay issues today 2/24/2019. Can not add photos for the last 2 hours.

buyers and sellers beware of smartpost

Don't use smartpost if you don't want to wait for days and weeks to get your stuff, hard earned money given but long waits for your stuff and dumbpost gives **bleep** excuses that are false read this columnist answer to the issue. I ordered feb 11th ...

How to stop the annoying bar/menu that keeps dropping down as I scroll through my watch list?

I have enjoyed shopping on ebay for years, but I am about driven crazy and feel like giving up on ebay altogether. Every time ebay is "improved" and forces me to change habits of old, I get frustrated and more frustrated because there is really no wa...

eBay Platform Meltdown (Problems With: Add To Watch List & Thumbnails/Photos)

The eBay platform has multiple problems and eBay is aware of them. 1) Since ~ 2/4/19 thumbnails/photos are not appearing for items in my Watch List. The first few appear, but everything after show as a white square. 2) Thumbnails also are not appeari...

Kindergartner create new label printing format? No Flat rate choices ? huh?

my title couldn't say it better i hope eBay isn't violating child labor laws.

New BULK SHIPPING LABELS - NO SCAN SHEET - HELP

What the heck is wrong with this great "TECH" company when the "new" bulk shipping format does not allow sellers to print a scan form? For the love of GOD I spent over half an hour on the phone with an eBay staff member in the shipping department and...

Ebay in favor of buyer when seller doesnt accept returns

Why does Ebay rules in favor of the buyer when the seller has a NO RETURNS ACCEPTED policy and item description says SOLD AS IS ?

Very wrong delivery estimates

I have same day handling and FedEx Home delivery and delivery to Florida takes no longer than 48 hours most of the time 24 (i'm not including weekend) it says:Estimated between Thu. Feb. 28 and Mon. Mar. 04 Should say Estimated between Tue. Feb. 26 a...

Problems with ebay bulk

So I shipped my items out yesterday using ebay bulk shipping labels and this morning I went so ship my newly sold items and it wanted me to print labels for things I shipped yesterday. I about sent 3 items that had already been shipped but luckily th...

No pictures displayed below Ebay banner "Organize watched items into custom Lists"

Ever since the banner for "Organize watched items into custom Lists" was added on the Watch List page, NO pictures for watched items will display on my Watch List below that banner. My mobile app works fine showing all pictures, BUT that banner is no...

No Summary Page, No Support Help, Told No Technical Support Department

I have spent over an hour on the phone this morning with eBay non-customer support. Some of the worst customer support in the world, I would say. Used to, years ago, when I would get someone state side, things would usually go smooth. Now, no. And, I...

My Ebay locks up on Ipad app.

For the last month or so I have been having problems with My Ebay on the Ipad app. Both the watching and purchased functions seem to be locked up sometimes. The only way I have found to get them back is a reboot. Using Ipad Air2.

Cloned Page or Ebay Fault

As you can see I'm logged in to ebay, someone please explain why Ebay keeps telling me to log in and when I do it says there's already an account with those details!!!! , now I'm opening another gmail account just for ebay.. so can someone shed some ...