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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Archaic" Purchase History returns!

Someone around here finally woke up. My "old" and "outdated" Purchase History has now been restored. Anybody still stuck with the "New & Improved" version?

Resolved! eBay store not loading

My mother-in-law pointed out a little while ago that she couldn't access my eBay store. I just tried the link and found the same problem. Is there a technical issue that I'm not aware of? Here's the address: http://www.ebaystores.com/Trader-Chris-Con...

A mixture of Self Hosted and EPS pictures are not allowed?? What does this mean

Good Afternoon! I Hope everyone is having a wonderful day.I am getting a error message when trying to update listing https://www.ebay.com/itm/173853171899 the error is: 'It looks like there's a problem with this listing. A mixture of Self Hosted and ...

Server issues

Hello there, I was wondering what is Ebay policy about annonce about server issues? I think Ebay as platform, Company which charge sellers for everything need to annonce when the server is down. As basically they charge us for something which is not ...

Item specifics for books gone? How do we use ISBNs to list books, many buyer use the ISBN TO SEARCH

As a seller, I have not been able to use the ISBNs in product catalog to describe new listings or use them to search for books to buy! ISBNs are used to list books as a product identifier for item specifics. This item specifics feature using ISBN was...

Resolved! Guaranteed 3 day delivery bug

I did NOT opt in "Guaranteed 3 day delivery" but it appears in my listings. See the attached photos; 1. Opt out2. Search results with "Samsung Galaxy J3 Luna Pro"3. Shipping and payments tab in the listing

Shipping in US

I am trying to purchase a printer. Seller is located in VA. I am in Texas. When I check "Buy Now", I get a message: "This does not ship to Texas". Why is that? Help?

Ebay charging me MORE to print ship label than it charged my customer!

For the third time in about three weeks eBay has increased the shipping price from what it calculated and charged to my customer to what eBay has charged me to print their shipping label. Obviously, by the time the option comes for me to "Print Shipp...

Good until cancelled photo bug upon refresh

Several of my 'Good until cancelled' listings lost all photos today when the item's 30 days expired and was automatically relisted due to the nature of the listing. The primary photo still shows up as a thumbnaiil when viewing 'mange active listings'...

Resolved! Calculated Shipping Under Charging Customers

This is not the first time Ebay has under estimated the shipping cost on calculated shipping. This is not acceptable. Please fix.

Trying to print labels with iPad in desktop mode results in ebay sign on page on final print preview

I normally print labels through eBay on my regular desktop computer. I also have an iPad I would like to be able to print labels as a back up. When using the iPad with eBay in desktop mode the procedure to print labels is the same as doing it on my r...

Seller trying to print a mailing label.

when I click on pay and print, I just get a big red error message on top. Anyone else having that problem?

getting "cookie" ,"java script", errors in item description

putting photobucket photos in item description causing errors not allowing to list even though i'm doing item description with pictures same as always

From Fast and free guaranteed To Free economy GLITCH

Yes I have found a Glitch in Ebay ... I bought some Fabric Orginizer Storage bins and listing said Fast and free Garanteed by April 5th.. I noticed the tracking number was media mail so took a screen shot and sent her a message.. Now the listing says...

Promoted Listings Missing Some

I hope Ebay sees this. Here's the issue I'm seeing for weeks now. On the Promoted Listings Dashboard, You've made sure EVERY single one of your listings are promoted. Triple checked, went through every single one. But when you go to your active listi...