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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Confirm Identity Yet Again

Hello, I've been a member since the 90s. Sold and bought on this same computer. I know based on search on the community back in 2016 or 2017 one had to confirm their identity. Never had any problems until last year where I got this confirm your ident...

error creating label

I'm having no luck printing a label for a sale. I keep getting the message "error creating label". Any suggestions?

Bulk relister/sell similar crashes?

Anyone else not able to do bulk relists or sell similars? I've wasted so much time trying to get some relists up in the bulk editor. Each time I try to do a bulk save (IE start time, add BIN, etc) the updater freezes on the last one. I can't do anyth...

change to process/format for increasing max bid

This will make me stop buying inventory for my business on ebay.NO countdown for time left (no last second bid [I can't use snipe software on my platform])NO offered selection of bid increases to just click on - each bid increment must be TYPED in.To...

How to delete Messages in Inbox and Sent?

it comes up saying "Oops. Something went wrong. Please try again later." when i try to delete certain messages but other messages will delete straight away. Anyone know how to solve this?

Listing can not be revise and update , All Of Sudden???

All of my listing can't be revise or update. It just happened today. A new glitch?please Help to Fix.

eBay is telling buyers "this connection is untrusted"

here is what i see on every item description. anyone else seeing this?This Connection is UntrustedYou have asked Firefox to connect securely to vi.vipr.ebaydesc.com, but we can't confirm that your connection is secure.Normally, when you try to connec...

Ebay Catalog Error - Incorrect information in the eBay Catalog

I noticed that the Synopisis for a Computer Book (UPC 0752063329108) is for a different book and not this book. I don't see a way to report errors like to eBay.

This week’s changes to the “item specifics” AI are completely inaccurate.

Up until this week, when I’d list an item, I’d create the title and it would “auto-load” key specifics from this information. This worked well and was for the most part accurate. Whatever you changed this week completely broke the AI. A title like “J...

Forbidden message

I can't save a search in ebay mobile app. Text box shows at top of page:"FORBIDDEN"Anyone else have this problem? Saw lots of posts that same is happening on ebay.com

Resolved! 33 day relist timer. New thing or another glitch?

Finding that our items have been relisting with 33 day timers (GTC items rolling through). Just listed a new item and it shows a 31 day timer. Is this a new thing?

Ebay website issues NOW "Cannot establish a secure connection with the server" Safari & Chrome

I can’t access anything but the Community page and certain placeholders on the eBay website (such as my Messages). The App works fine, btw. I am having Ebay website issues Right NOW on Safari and Chrome. Error message: "Cannot establish a secure conn...

Resolved! New Photo Viewing Format Limits the Use of Zoom

Dear eBay Techs,The new photo viewing format limits the use of zoom.I have always told my viewers to use zoom to closely see details in the item that I am listing.Now there is the +5 or +8 or what ever number of the photos that can not be zoomed in.I...

Ebay has become unusable - WHAT THE HELL IS EBAY DOING? EBAY SUCKS!!!!!

Over the past two years, navigating through ebay pages is becoming slower and slower - if not impossible, pages are not loading completely, when you select "back to my ebay" the page, ebay does not always return you to your summary page - often you a...