More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 5/21/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Do you have problems with ebeymag?
Hi! I use "ebeymag" on sale. This is a good job simplifying tool. More than a three week I have problems with him. About 70% of listings are highlighted in red. There are a few mistakes. "This product was published without variations, so you can’t ad...
Return to classic view for selling activity
I HATE this new look. I received a tip a while ago saying if you go up to the right hand corner and click "selling" under MY Ebay drop down menu, you can return to the classic view but as of an hour or two ago it doesn't work - I am stuck with the ne...
Not receiving 'Sale confirmed' notifications
I have not been getting my 'Sale confirmed' notification messages from eBay.This issue started March 20 2019.I'm getting the payment confirmations from PayPal but not from eBay. I've already checked my 'communications preferences' and that is set cor...
Resolved! Ebay Can not print label and lead to an Error Page
It is now 5:45 am EST, and I tried printing my labels "individually" and "bulk print" several times on Firefox, Explorer and Chrome. I got an error message saying the following below. ===========================================Hmmm...can’t reach this...
page freeze
unable to switch to classic view press switch and page freezes high bidder id , ending soonest , newly listed , views and watchers not working and that is only a few most of the drop downs do not work they all make the page freeze multi relist missin...
Resolved! Shipping not working this morning
Can't print labels this morning. ebay system stops working.Tried several computers, it is the ebay system.
Ebay shipping not working
Ebay shipping not working? Help
Missing invoice
When printing out copies of my invoices for the last 3 months I just found that the one for March is missing from the drop-down box; there were fees for listings and sales so how do I get a missing summary invoice please?
not getting notificatons
not getting any ebay notifications when app is not running i have a asus x00qd and the version is an android 9
The eBay Platform Continues to Implode - Return Request Error and Missing Info
Another night, another major problem with the eBay platform. As a former Customer Quality Manager for a large corporation, my message to eBay is please fix your system and stop rolling out changes and updates that make the system unusable for your cu...
The item preview pics "stutter" and take too long to load. Can I lower the resolution?
I am using Microsoft Edge, and for the last year or two I've had issues with the item photos "stuttering" when I scroll down a search page. For example I search for "vintage speakers", and 4-5 items will appear on my screen, and if I scroll down, it ...
Resolved! Send Offer to Buyers page is broken
For some reason, the "Send Offer to Buyers" page on one of my items is broken.I get error messages stating that my offer price needs to be 5% below the current Buy-it-Now price.The price I entered is 0.1% , as in anything over $3 on a $3200 item retu...
when in search mode, I can't use the four buttons on top right....
when in search mode, I can't use ( won't let me ) the four buttons on top right.... " condition" , "Delivery options", "sort", or "view" !!!!!!!!!!!!!! WHY ????!!!!
Unable to load combined shipping invoice “ebay server down” since 4-20-19
Any idea when this might be fixed? I live in Opelika Alabama and customer purchased 14 Hot Wheels. He is on standby to pay as I’m unable to send a combined invoice with corrected shipping. Anyone else with this issue? I first noticed Sunday morning a...
I have a Verizon I Phone 6 and can't upload photos from my photo Library
I have been using my phone for selling on eBay for about 4 years just recently last week when I press the Add Photos box it takes me to my camera where I have to take the picture now, insted of going into my saved photo library where I have and can c...
