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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can’t find alternate list on the watch list

I know someone is going to explain the simple steps about how to get to the wish list and other lists but that i understand the the steps because I have been using it for a longtime. The tab thing that comes out isn’t even there at all. I mostly refu...

eBay System Status Dashboard False Information

eBay's System Status (Current System Status Dashboard) indicates "All services in Good Health." There are currently many technical issues impacting all areas of buying and selling, due to recent updates eBay made in the past couple of weeks. Just som...

Resolved! Internet Explorer 11 doesn't work with new ebay's New Seller Features

Internet Explorer 11 cannot access the new seller Hub features, and I have to constantly go back to the classic view or use my iPad with the Safari browser. When I try to access the new links, I get the spinning wheel of doom and have to close down t...

All day trying to enter a claim, called Ebay almost 3 hrs, REP didn't know how to fix access denied

This is the restriction showing, after trying to enter a claim for almost the entire day now! Access DeniedYou don't have permission to access "http://www.ebay.com/rtn/Return/CreateReturn" on this server.Reference #18.a7a73d42.1550435439.25347ab3 So ...

Ebay error message...

I'm trying to revise an invoice and ebay keeps posting the message, "There is some technical error, please try after sometime". Why does this happen every time I try to revise an invoce these days. Sooooo frustrating!!!

Can't list any Item

Anytime I try to list my item it takes me to the page that says, "We looked everywhere"It's been at least a couple weeks since I last tried with the same error, this is really unfortunate for me because I really need to sell my items.Thanks for any h...

invalid photo message when I try to airdrop photos

Been using it and posting this morning just fine, suddenly will not accept any photos, have cleared browser cache and cleared downloads, no help won't drag from iPhoto either

"Access Denied" error yet again!!!!!!!!!!!!!

i know this has been brought up again and again.... but i am yet to see or find a suggestion that works to solve this issue. i can browse ebay, buy, sell all the usual stuff, i am trying to open a case against a seller in regards to an item that arri...

I can't submit a claim, message says not autorize to access server, what does this mean? tried 6time

I can't submit a claim, message says not autorize to access server, what does this mean? I have tried 6 times. Bad enough I received a bad product. Any advise on how to submit my claim? Thank you

Resolved! These features in edit store don't work any ideas? would very much like to utilize

(This part of store edit below is non-functional any ideas to fix so it works? i'd very much like to utilize,also best match is way out of wack whats up with BM? Select the order in which items are displayed in your Storehighest pricelowest pricebest...

Ebay IT dept: Please fix "reschedule" option in "scheduled" area. Not working!

Probably no complaints on this issue yet, but I need to change the future dates that my 'scheduled' listings currently have. Selecting all of my items and clicking on 'reschedule' just hangs....nothing happens. This has been going on for at least 4 d...

Resolved! Problem on eBay Mobile app

Lately, when I get messages and look at them they don't go to read setting like go from bold to not bold.I uninstalled and reinstalled but nothing helped. Also when eBay sends the messages about dropping the price or revising a listing there not load...

Annoying Search behavior: Category refinement (and others) doesn't stick when changing search terms

Any moderate user of eBay probably has concluded as I have, that Categorization is one of the weaker features of the site. I won't belabor my complaints thereon that score, but it's true. To compensate, I often use a restrictive search term that I kn...

my ebay getting easier and simplier to use keeps freezing

anyone else having a problem with a pop up saying my ebay is getting easier and simpler to use but when I click it I cant get it to close it has been constantly doing it past couple days when I go to my relist items page I have to close and open a ne...

Where have all the sub-menus gone for the shopping categories on eBay.com?

All sub-menus for shopping categories have disappeared.The listing sorting box (newly listed, lowest price, etc) has also disappeared. Why? They are still present on other eBay sites such as eBay.com.au, but not on eBay.com Cheers