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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No Daily Sales Appearing in Dasboard

No sales showing on dashboard since last Friday 7/6

Two issues. Shipping calculations and Shipping Screen

Hello, In the last few days I am having issues I have never dealt with before. 1). Some my items are not showing the shipping amount to buyer and are instead blank. A buyer emailed me yesterday on this. Sold a different item today and the same thing....

Cannot pay for my purchase with PayPal

Bought an item, going through checkout, select PayPal. (Tried this on Firefox and Chrome) Login popup (Firefox) for PayPal comes up, put my ID and password (have 2 factor so am expecting it'll ask for a number) but things just spin for 10 seconds and...

Page keeps refreshing after selecting Payment Method; Can't pay for won bid

I won a bid, and I am trying to pay for it. Either Paypal or Bank, I select one, and enter my login, and when I hit login the page just refreshes and nothing happens. What is going on?

No Place for Properly Addressing "Care of" or c/o on Shipping Label

For years I have been typing the name of the buyer followed by c/o addressee name on one line because it will not technically allow for properly addressing the two names on the label on separate lines. Does anyone know if this will be fixed?

Seeing listings with "Free international postage", but they have ridiculous ship costs when opened

Basically as per the title. I was looking for a cheap and nasty car mirror. Found a bunch that are cheap knockoffs, perfect for my needs. "Free international postage" is listed on them, but as soon as I click their link to go to the listing page, shi...

Condition Description Disappears

Has anyone else experienced the condition and condition description disappearing? We have found hundreds so far in the category of Collectibles in our store. Instead of the condition being there it has 2 dots but the description description field is ...

Ebay search engine is broken. No results found even though there are listings with exact keywords

If you search for the following keywords the ebay search engine returns 0 items even though there are several listings with those exact same keywords. This is not an isolated problem and is affecting everybody. It does not help our buyers find our it...

eBay - Paypal payment issue

Just discovered that for the last month or more whenever I pay eBay fees with PayPal instead of using my PayPal balance PayPal has been charging the fees to one of my bank accounts. I talked to a so called customer service rep at PayPal tonight and w...

eBay App Watchlist - Edit Button gone...

Hello eBay, Using iPhone XS Max, latest OS, eBay app When in “My eBay”, and searching using the search box, the Edit Button is now gone since the latest eBay app update. So essentially, I can’t mark multiple items and delete all at once. Anyone else ...

Trouble checking out with paypal

Since yesterday i can not check out out using PayPal.PayPal pop-up comes on but, after entering my user ID and password, spins for 2-3 seconds and returns to enter user id and password.No problems with PayPal itself.

getting 1001 error on getTrafficReport API

endpoint = https://api.ebay.com/sell/analytics/v1/traffic_report?filter=marketplace_ids:%7BEBAY_MOTORS%7D,date_range:%5B20190601..20190701%5D&dimension=DAY&metric=LISTING_IMPRESSION_SEARCH_RESULTS_PAGE,LISTING_IMPRESSION_STORE,SALES_CONVERSION_RATE $...

Can't delete combined items off my page. Keep coming back.

Hi ,I have a couple purchases from different sellers but I purchased more than one item from each and they sent me a combined invoice. I woul like to hide from my page but everytime I refresh they come back. Anyone have any insight or any issues like...

wouldn't able to pay for the Item with Paypal

I purchase an item and when I try to pay it with paypal, it will not connect me to paypal, it just sit there at the cart screen after the paypal login window.