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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

uship account link can't be refreshed when 2fa is enabled

Since I have enabled 2FA via the eBay app, I am unable to refresh the uShip account link. When I attempt to do this, it asks for a security token code, which I don't have. Instead, it should trigger the 2FA workflow and ping my phone for authorizatio...

Buy it now used after >50% bid received

On a cell phone I was selling (item 303162506193), a bid was placed for $150 then 3 hours later someone was able to select Buy It Now for $220. How can this happen? BIN is supposed to go away once the current bid price is over 50%.

major scam issue with tracking number

It is published that ebay will protect it's users from scams that rip users off. this scam starts by the scammer seller listing a bogus tracking number to a different address in the same city that will provide logistic info to a delivery of some item...

Sold items still continue to show up in my " active listings " on my dash board.

Sold items still continue to show up in my " active listings " on my dash board. I contacted customer service by phone weeks ago and they said there was a glitch on SOME items that sold on 4/17/2019. They told me "Don't worry we will fix this" It sti...

Resolved! Is this new-- updated by_______?

In the discussion forums, I am seeing under the OP's title; For example"Updated 05-22-2019 02:22:04 PM by_________" I thought it used to name the latest poster but I'm seeing a blank.Maybe it's a Lithium glitch or maybe it was changed, or maybe it's ...

Best Offer ....

How does a buyer use the best offer function when I do not offer it?? Occasionally I get emails through messages with an offer on a listing which I ijust gnore. This time a buyer used the best offer function to do this even though the best offer box ...

Page Error

I'm trying to sell Denby Juice dishware, however every time I click on the product I'm attempting to sell, it comes up as a page error.

search words

Hiquestion 1I have been selling on ebay for 20 yearsI was told that if I list a pair of womens shoes in that category, I don't ned to put womens or shoes intitlethat the system will pick it upwell lately semetimes yes and sometimes no, when I test???...

LISTINGS NOT VISIBLE

HI I HAVE ADDED FEW LISTINGS AND EVEN AFTER 4 DAYS I CAN NOT SEE THE GENERIC LISTINGS ON ANY PAGE WITH ANY KEY WORD . ONE OF MY TOP SELLING LISTING WHICH WAS IN TOP 10 IS NO WHERE TO BE SEEN . ANYONE EXPERIENCING SUCH TECHNICAL ISSUE >?

iPhone app issues on sellers page

Is anyone having trouble deleting sold items since the new app update? I used to be able to swipe left and delete sold items where a return was no longer possible or I had received positive feedback. I even used a laptop and removed the item and it s...

Resolved! Starting an Ebay store (did i really just pay full price ($28) for 6 days?)

I started an Ebay store and it looks like I'll be paying the full $28 for the last 6 days of this month? Maybe I have that wrong though will it at least be pro-rated? It says my subscription will be renewed July 1st. I thought it would just give me a...

Resolved! What happened to profile photo quality?

Until just recently, the quality of my eBay profile photo (taken about 50 years ago) was good. Now, seemingly all of a sudden, the quality of my eBay profile photo is horrible. Just to make sure, I re-uploaded the same very high quality digital photo...

Minor "Buy It Now" bug

Sample: 163626556217 This originally had a $200 "Buy It Now" but now that multiple people have bid on it, that option has gone away. Yet, in my Watch List, the item still has a message: "Don't wait! Buy it now for US $200.00 + US $0.00" for that item...

Ebay Search broken, ignoring search terms and showing too many results.

This has been happening for a couple weeks now, seemingly random but usually when there's 4+ different terms searched it ignores 1 of the words. Just got off the phone with low level support and they were able to replicate the problem and acknowledge...

WTH is going on with Ebay?

Went on to my site that now has multiple listings of the same item over and over, it's giving euro for the currency instead of dollars, it's saying I do not ship to the US when I am based here, the page is spanish so I have to translate the page and ...