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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot leave feedback

I have been trying to leave (positive) seller feedback for specific items, but I am experiencing several problems. When I select an item from the “you need to provide feedback for this item” email, I can access the feedback option, but “optional” fie...

Label could not be generated. You have not been charged for this label

I have been trying to print two labels that are USPS Ground Advantage and am getting this message when I go to confirm them. Label could not be generated. You have not been charged for this label It is the Ebay provided and validated address doesn't ...

For the Love of God, Fix This Ridiculous Notifications Glitch...

I see numerous other eBayers have been reporting this same problem for days: constant erroneous notification popups saying "counter-offer accepted" or some such. This has been happening to me, first on the apps and now on the website, for a week. It'...

Cannot edit draft listing

I created a listing in eBay Motors, selling a car. Got though most of the tasks needed to create the listing, took quite a while. Then I clicked "Save for Later" and was presented with the "Your drafts" page. When I click on the draft to resume editi...

Is there not a report for Order Earnings broken out by each individual order?

Maybe I'm missing this, but I can't find a report that shows the final Order Earnings by Order. This would be immensely helpful when tracking profitability of different types of items. I tried calculating it myself, but I'm pretty sure that's impossi...

Postage / Courier ebay bug

New seller here.I have selected courier (sendle) as the only option to mail out orders.As customer has selected the regular sendle service and given a PO Box as their address.On my end, I have no sendle postage options, it shows the one that the buye...

Collector trying to purchase a vintage bb gun but restricted to my address

I am working with a seller to purchase a vintage Daisy BB gun but in going to my cart I get a restriction that I cannot purchase it as is restricted from shipping to my address. I have run into this in 2022 but worked through it with E Bay and the bu...

Technical difficulties on log in

Hi , my ebay app is not letting me log in ,it says technical difficulties I can log in using my browser ok which iam using now.I've uninstalled app, cleared cache , restarted phone ,etcPlease helpThanks

I can't Search by title, SKU, or item number under the listing segment.

I can no longer Search by title, SKU, or item number I use this feature all the time and now it just "stares" at me when I type a SKU or TitleThanks

App having technical difficulties

Anyone else having issues logging in on the android app "currently experiencing technical difficulties, please try again later" Won't let me screenshot either.

Can't find my Sent Messages folder

There is a new interface for Messages. It only shows the Inbox. I can not find any way to look at my Sent messages. Very frustrating.

description not coming up when clicked on

have a problem with my ad i have been contacted by some buyers and when they click on the description it wont come up

Respond to offer broken

When I "respond to offer" it brings up a blank page. I tried it on Chrome, Edge and two different machines and all just bring up a blank page when trying to respond to an offer. I cleared the cache on one of the machines but that did not help.I logge...

DOCUMENTS UPLOAD LINK NOT WORKING - quick fix

Dear ebay sellers, I was having a problem to upload documents requested by ebay to the provided URL link. but when I click on it I was keep getting error invalid link, after researching couldn't find any thing how to fix or get this link back I ask f...

Offers via emails are not working, just a blank page.

The offers sent last night I was able to accept this morning but all the offer sent today so far do not. I click offers on the app and it says I have no active items. I would like to accept the offers I receive today.