Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing Enhancement Request: Photo Editing

I'm not sure if this is the best way to request a feature, but it would be SOOOO helpful in the photo editing tool to have a one-click option to create a 1:1 (square) crop. I take my photos vertically and when I edit them I have to guess when the cro...

templates not including description

I use templates including a description for some of my items specifically music CDs. When I initiate a new listing with the template the description field is blank.

Description For Ebay Template Not Showing Up / Being Erased

when i open a template to make a new listing my description sometimes does not apper, i have to go back delete and re fresh sometimes multiple times. i belive it mostly does it when i do a template that already has a pre set item category then i chan...

Will these problems ever end ebay?

On days I get no errors or problems with the ebay site I will average $1000 a day. On the days I get site issues, which has been most for the last 3 years, my sales are dropped down to an average of $500 a day. Also when maintenance or changes are do...

Any item i try to sell, it goes to error message page

Trying to sell any item , it goes to an error message page with exclamation point and “ Oops! Something went wrong

Ebay is telling me they can't reach me on my phone?

I've been a seller for over 20 years. I've had just a few problems over the years and I enjoy using eBay. But I have a problem now, I want to speak to a human, and they're telling me they can't reach me on my phone. It's been 5 requests on my part an...

Resolved! Can't list anything keeps says OOOOPS! Something went wrong.......

Can't list anything to sell. Ipad keeps saying OOOOPS! Something went wrong.Tried shutting off my ipad, but nothing changed.

Photos for sellers NOT loading or allowed to revise

This happens almost daily, but since last night and again this morning I'm not able to list items or revise listings when it comes to my photos. All I get is error messages after waiting many minutes after many attempts. Yes, I've restarted my Mac. Y...

I can't open my eBay account it keeps saying update

Yes I can't not get into my eBay account it is telling me that I need to update it but it won't let me

EBay not updating

Hi my eBay won’t update

eBay keeps changing my BUYING methods from MY preferred method to funds 2 cd time in a MONTH

Another purchase came out of my eBay funds instead of MY CHOOSEN method of my rewards charge card. How about a fix, this is costing me money.ORIGINAL POST IGNORE and not answered.

Can't bulk delete items

Our daily routine: go to items ending today, click on the items we want to delete to freshen and revise. Today, all selected items come back with the red circle/exclamation point "this item could not be deleted". This morning we clicked 76 items - an...

ending listings

anyone unable to end listings? its random some will end others will not all fixed price no auctions

Resolved! error when paying

Error message when trying to pay for item with PayPal . PayPal account is fine. No issues

Search not working

i was waching some random watch auctions..and i noticed that i cant search for the same auction that i see in "Simmilar items":https://imgur.com/a/LH0Q3Nki have no idea why..but i cant find any of these listings..and i can see multiple if i browse ar...